Don was very kind. He was not afraid of any question I threw at him. He showed humility and responsibility by taking time to read and verifying information before answering some of my more difficult q... ãã£ãšèŠã

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Chris Cobb, was absolutely amazing He helped me get all my request fulfilled and was timely and courteous. The We Share Program I believe was ordained by God to help those who can not afford the tradi... ãã£ãšèŠã
I spoke to Chris. I am blown away by the awesome customer service! He took the time to call my health provider to confirm submission of my bill to We Share for my upcoming dr. appointment. He listened... ãã£ãšèŠã
Sara K was amazing and stayed on the phone with me and reached out to a provider that was sending me bills for outstanding service. She also assisted me with setting up an appointment with a new medi... ãã£ãšèŠã
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WeShare Health is a nonprofit health sharing organization built to make healthcare simpler, more affordable, and more human. Members contribute monthly to share one another's eligible medical expenses. We partner with organizations like Noom, BetterHelp, and Amwell to help keep members healthy. When they're not, WeShare Health steps in to share costs. Founded in 2018, WeShare Health has served more than 100,000 members nationwide and shared more than $50 million in medical expenses. Members access a national network of more than 1.2 million physicians at 30 to 60 percent less than comparable traditional insurance. WeShare Health is rated and is certified as a Great Place To Work® by our employees. Rated 4.6 out of 5 on Google Reviews by members and certified as a Great Place To Work® by our employees. Our purpose is clear: people before profit. For more information, visit www.wesharehealth.org
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Dominion Tower 999 Waterside Suite 2600, 23510, Norfolk, ç±³åœ
- 800-900-8476
- hello@wesharehealth.org
- weshare.org
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Antionette
Antionette, my Client Coordinator at WeShare, helped me with a billing issue and put in the work to get a very favorable outcome. She stayed on it, followed through, and didnât treat it like a ticket to close. That extra effort made a real difference. Grateful for her help.
Raquel G.- EXCEPTIONAL
I called to ask for help with three questions and Raquel G went above and beyond to be sure I had all of them answered. I called thinking I was going to have the runaround but Raquel made it a point to stay on the line with me until my problem was resolved. Thank you so much!.
Sara K
Sara K. Was extremely helpful in resolving a complicated issue for me. I appreciated her time and dedication.
So helpful finding a doctor
Heather from customer service was so helpful and patient helping me find a doctor.
Robyn was great for helping me with aâŠ
Robyn was great for helping me with a very urgent and unexpected situation. Couldnât have done it without her!
I spoke to Chris
I spoke to Chris. I am blown away by the awesome customer service! He took the time to call my health provider to confirm submission of my bill to We Share for my upcoming dr. appointment. He listened patiently to my difficulties in getting a straight answer from my dr. office billing dept. He knew the right questions to ask them and got an answer immediately. I am very happy and grateful for We Share and help from great people like Chris!
Monica DeCleene was very kind andâŠ
Monica DeCleene was very kind and helpful in getting our questions answered and ensuring we had the appropriate coverage for our situation.
Jesse was wonderful
Jesse was wonderful! He went above & beyond to reach out to my dr office ahead of my appointment and securing he a location close to me for blood work.
Thank you Jesse!
Lorraine was so patient and kind
Lorraine was so patient and kind. She took her time to help me upload information she needed to pursue our claim. This was a wonderful customer service experience!
All my questions answered!
All my questions answered!
Never once on hold. So kind and informative.
Big help
Don who assisted me with my query was very helpful. It was a relief that on top of benefits of the program, there are genuine people willing to help.
Chris Cobb
Chris Cobb, was absolutely amazing He helped me get all my request fulfilled and was timely and courteous. The We Share Program I believe was ordained by God to help those who can not afford the traditional insurance cost. I am so Thankful. I 110% Recommend this program!!! Thank you We Share Team!!!
Dan did a great service
Dan did a great service. He did not have my answer right away, but took time to find it out and got back with me properly.
Sara K was amazing and stayed on theâŠ
Sara K was amazing and stayed on the phone with me and reached out to a provider that was sending me bills for outstanding service. She also assisted me with setting up an appointment with a new medical provider. Being I just started my WeShare program in January 2026 I was concerned I made the correct decision with my health care coverage and all her help today confirmed I did make the correct decision. Sara, than you for everyting
don was super helpful and understanding
don was super helpful and understanding
Don was great
Don was great! He obtained all the necessary information, addressed all my concerns with kindness and patience, and assisted me with my lab bill. Thanks for your help!
Robyn was absolutely phenomenal
Robyn was absolutely phenomenal! She was so kind and patient, answering my many questions. She was extremely thorough and knowledgeable. Just a pleasure to speak with and she took care of everything with ease. I hope to speak with her next time I call.
Don was wonderful
Don was wonderful. He was very helpful and very kind.
Reps are great. Hold times terrible
Admittedly, at first, trying to call UHSM via 800# was incredibly frustrating. Called 3 times, on hold for 30-40mins, never got through. Sent emails (had 2 seperate issues to cover) explaning my needs and expressing my frustration. Recv'd call from Antionette today, took care of both issues on the same call. She was awesome. She had to actually make a few calls herself to different depts but called me back within 5 mins to confirm resolution to both issues. Now, I am very happy. The majority of the the time (95%) when i talk to a rep, the service is great. But, getting to a live rep is a real BIG ISSUE. The hold times of 30-40+mins is insanely maddening. This is mostly for upper mgt, they need to staff more reps, especially during peak times of the day.
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