Great experience dealing with W1 Bathrooms. Everyone was friendly and helpful, but importantly they were also the cheapest. Everyone went to a lot of trouble to get my items delivered quickly to site... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very quick delivery, quality product and helpful customer service. We will use WOB again, thank you :)
企業が回答しました
The Hansgrohe logis bathroom type hooks look just as shown on West One Bathrooms website. Perfect size arrived in perfect condition. Very good quality item & great value sale item. We bought 5. West O... もっと見る
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Likes: Well informed staff and easy to use website. Dislikes: I was informed that delivery would be 3-5 working days. When nothing had arrived after 2 weeks I had to chase the company (WOB). They had... もっと見る
企業が回答しました
企業情報
当該企業による記述
As the sister company of the illustrious and innovative West One Bathrooms, which for over 40 years has been a leader in luxury bathroom design and supply, West One Bathrooms Online offers a curated collection of products along with a high quality of service and guidance.
連絡先
Unit D Davis Road Industrial Park, 英国
- 0330 058 6479
- sales@wob-online.com
- westonebathroomsonline.com
4.3
優良
140件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service, from beginning to end. Easy to reach, helpful. Good products and good prices. Will return.
2024年5月3日
West One Bathrooms Online からの回答
Hi Itziar,
Thank you so much for taking the time to leave your feedback, we hope to see you again soon!
Kindest,
West One Bathrooms Customer Care
West One Bathrooms Online からの回答
Dear Keith,
Thank you for taking the time to leave a review!
Kindest,
West One Bathrooms Customer Care
West One Bathrooms Online からの回答
Dear Mrs McCormick,
Thank you for taking the time to leave your feedback for your recent purchase, we really appreciate it!
Kindest,
West One Bathrooms
Great service from ordering to the…
Great service from ordering to the delivery, super helpful all the way!
2024年3月12日
West One Bathrooms Online からの回答
Dear Marco, Thank you so much for taking the time to leave a review, we really appreciate your feedback!
Kindest,
West One Bathrooms
Thank you very much indeed to John for…
Thank you very much indeed to John for all his help with our recent order. He really went out of his way to help get the part available as soon as possible.
2024年2月28日
自発的なレビュー
West One Bathrooms Online からの回答
Dear Keith,
Thank you so much for leaving a review for John, we are so delighted to read your feedback!
Kindest,
West One Bathrooms
Good communication with customer…
Good communication with customer services. Also good delivery as well. help me to put goods in the garage.
Thank you for good service.
Pratima
2024年2月9日
West One Bathrooms Online からの回答
Dear Pratima,
Thank you very much for taking the time to leave a 5* Review, we are so delighted to hear of your experience with both our customer service and delivery team!
Kindest,
West One Bathrooms
West One Bathrooms Online からの回答
Dear Amanda,
Thank you so much for taking the time to leave a 5* Review, we really appreciate your feedback.
Kindest,
West One Bathrooms
Quick delivery and excellent service
2024年2月6日
West One Bathrooms Online からの回答
Dear Victoria,
Thank you very much for leaving a review, we really appreciate your feedback!
Kindest,
West One Bathrooms
West One Bathrooms Online からの回答
Dear Alison,
Thank you so much for leaving a 5* Review, your feedback is really appreciated!
Kindest,
West One Bathrooms
Excellent Service
Ordered online Monday and received it on Wednesday just when I was expecting a notice of despatch. The showed the holders in stock and unlike competitors that say they have stock then order from the wholesaler but have taken your money. So this is how it should be from a reputable retailer. The price was good too - so bought two. My first time but shall revert again. Highly recommend.
2024年1月17日
West One Bathrooms Online からの回答
Good afternoon,
Thank you so much for taking the time to leave us a 5* review!
We really do appreciate your feedback, and we are very pleased to hear that you are happy with the service and delivery we provide. We hope to serve you again!
Best wishes,
West One Bathrooms
West One Bathrooms Online からの回答
Good afternoon,
Thank you so much for your feedback on the products purchased, I hope they make a great addition to your bathroom.
Kindest,
West One Bathrooms
small order
small order
but very efficient quick delivery. as a bathroom fitter i want it when i want it and they delivered excellent
2023年12月5日
West One Bathrooms Online からの回答
Hi Jez,
Thank you for the great review. We're delighted to hear of the service you experienced and were pleased with our delivery service! We hope to serve you again.
Thanks and best wishes,
West One Bathrooms
Great customer service
2023年12月5日
West One Bathrooms Online からの回答
Hi Jack,
Thank you for taking the time to leave us a 5% Review! We really do appreciate your feedback.
Best wishes,
West One Bathrooms
Honesty when telling me the delivery…
Honesty when telling me the delivery after checking with hansgrohe
2023年12月5日
West One Bathrooms Online からの回答
Hi Gary,
Thank you so much for taking the time to leave us a 5* review! We really do appreciate your feedback, and are pleased to hear you're happy with the service we provided.
Best wishes,
West One Bathrooms
Customer service was above and beyond
Customer service was above and beyond! Our product was delayed and they called me every day to update me and keep me in the loop, was super impressed by the level of care and communication.
2023年11月17日
West One Bathrooms Online からの回答
Hi Susie,
Thank you for the great review. We're delighted to hear of the service you experienced and that you were kept updated with the status of your order. We hope to serve you again.
Thanks and best wishes,
West One Bathrooms
John Hunt was most helpful ordering the…
John Hunt was most helpful ordering the spare parts for my shower mixer and kept me updated through the process.
2023年11月6日
West One Bathrooms Online からの回答
Thank you so much for taking the time to leave a review, we are delighted to hear you are happy with your experience in purchasing your spare items.
Kindest,
West One Bathrooms
I had to lift the bath off the van…
I had to lift the bath off the van myself as they did not send someone to lift it into the property. Terrible experience for a premium priced item.
2023年10月30日
West One Bathrooms Online からの回答
Hello, We are sorry you are disappointed with our delivery service, however we only offer a tailboard delivery. This is as per our Terms & Conditions and on our FAQ's section, we clearly state it is Tailboard/Kerbside. We can only apologise if this wasn't made clear to you.
Kindest,
West One Bathrooms
Excellent all round customer service
2023年11月6日
I was extremely happy with the service…
I was extremely happy with the service I received. I was able to email and call someone about elements of my order and the order arrived punctually. I needed to return an item that wasn’t compatible with my bathroom plumbing and they went over and above to try and find a speedy resolution including offering to call and discuss with my plumber and helping me find alternatives. Something that not many similar retailers would have done.
2023年11月1日
自発的なレビュー
West One Bathrooms Online からの回答
Thank you so much for taking the time to leave your kind feedback, we are pleased we were able to help you find a solution!
Kindest,
West One Bathrooms
Excellent service and products
We fully replaced a bathroom with West One products. Aaron was very helpful in choosing the items for the bathroom and throughout the process up to delivery. We were very pleased with everything that arrived, as well as the end result.
2023年11月6日
West One Bathrooms Online からの回答
Thank you very much for leaving your kind feedback - we are delighted to hear you are pleased with your new bathroom!
Kindest,
West One Bathrooms
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