Have bought and sold items at Whisky Auction for several years. Always quick and efficient in both respects. Easy to use website when selling or buying. Very straight forward.
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Entered a bottle for sale. Bottle sold for £45. Buyer defaulted on payment. Whisky.Auction re-entered bottle at next sale (two months later) when bottle sold again, but for £26. They still charged a s... ãã£ãšèŠã
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The On Line auction experience was very easy to follow and take part in. The post auction order processing for won lots was also easy to complete and delivery was then prompt and secure
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Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... ãã£ãšèŠã
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Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
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Elixir House, NW10 7SF, London, è±åœ
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
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Whisky.Auction ããã®åç
Hi Carlos,
Thank you for leaving us a positive review.
We are so pleased to hear you were able to find what you were searching for in our auction.
Kind regards,
The Whisky.Auction Team
Got stocked up with some greatâŠ
Got stocked up with some great bargains.Will buy again.
2026幎4æ1æ¥
Whisky.Auction ããã®åç
Hi Daniel,
Thanks so much for your kind words. Weâre really glad you found some great bargains and had a positive experience. We look forward to seeing you again soon!
Kind regards,
The Whisky.Auction Team
Complicated website
When I compare with whisky shop auction & whisky hammer,your website is very complicated. Please try to improve.
Thank you
2026幎4æ7æ¥
Whisky.Auction ããã®åç
Hi Shan,
Thank you for your feedback, we really appreciate you taking the time to share this. Weâll make sure to pass your comments on to our team as we continue working to improve the website experience.
Kind regards,
The Whisky.Auction Team
Great whisky auction website
Great whisky auction website, easy to bid . Commission fees and delivery charges very reasonable. Excellent customer service.
2026幎4æ1æ¥
Whisky.Auction ããã®åç
Hi Paul,
Thank you so much for your kind words! We're delighted to hear you found our auction platform easy to use and that our fees and delivery charges met your expectations. Providing excellent customer service is very important to us, and weâre glad it made your experience a positive one.
Kind regards,
The Whisky.Auction Team
Another great experience with Whiskey Auction
I have used Whisky Auction to buy bottles on a number of occasions and found it very successful. Their packaging is first class and the delivery very swift after purchase. Communications are similarly very efficient.
Iâll certainly be using Whisky Auction again to help complete my collection.
2026幎4æ1æ¥
Whisky.Auction ããã®åç
Hi Ian,
Thank you so much for your kind feedback!
We're delighted to hear that you've had such positive experiences with us, from our packaging and swift delivery to our communication. Itâs especially rewarding to know we've been able to support you in building your collection.
We truly appreciate your continued trust and look forward to assisting you again in the future.
Kind regards,
The Whisky.Auction Team
SCAM!!
SCAM!!! SCAM!!! SCAM!!!
COMPLETE IGNORANCE.
PAYMENT NOT RECEIVED FOR SOLD BOTTLES!!! BEWARE!!!
2026幎3æ12æ¥
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Whisky.Auction ããã®åç
Good morning Tomas,
Having investigated your message above, we can see that you havenât sold with our auction service since 2023.
Please can you contact our customer services team so that we can discuss this with you to confirm that your organic review refers to our auction house? You can contact us at info@whisky.auction.
Weâll look forward to hearing from you with more information to allow us to investigate your claim.
Best wishes,
The Whisky.Auction team
Whisky.Auction ããã®åç
Thank you so much for your kind words and for taking the time to leave a review.
We truly appreciate your support and are delighted to hear that you found us to be honest and reliable â thatâs exactly the standard we strive to uphold for every client.
If we can ever assist you again, whether buying or selling, weâll be very happy to help.
The Whisky.Auction Team
Very speedy efficient service withâŠ
Very speedy efficient service with clear details of the items upon which you are bidding
2026幎2æ27æ¥
Whisky.Auction ããã®åç
Hi Shaun,
Thank you so much for your kind words. Weâre delighted to hear that you found our service speedy and efficient.
Kind regards,
The Whisky.Auction Team
Easy bidding process
Easy bidding process, quality items, speedy delivery of well packed items
2026幎2æ27æ¥
Whisky.Auction ããã®åç
Hi James,
Thank you for the lovely review.
Weâre so pleased to hear that you found the bidding process easy and enjoyed the quality of the items available. Itâs also great to know your bottles arrived quickly and safely. Careful packing and speedy delivery are very important to us.
We truly appreciate your support and look forward to assisting you in another auction soon!
Kind regards,
The Whisky.Auction Team
Very understanding of the circumstancesâŠ
Very understanding of the circumstances around my order and sorted out the issues I had respectfully and promptly. Naina was very polite and left me feeling good. 1st class service.
2026幎2æ20æ¥
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Whisky.Auction ããã®åç
Weâre delighted to hear that Naina was understanding of your situation and able to resolve the issues promptly. Providing polite, supportive, and first-class service is exactly what we strive for, so itâs wonderful to know you were left feeling good about your experience.
Thanks again for your feedback and for choosing us!
Kind regards,
The Whisky.Auction Team
The delivery charges are outrageous
The delivery charges are outrageous, I have just purchased a bottle of whiskey from a whiskey site and paid £14 delivery charge in comparison to whisky Autions of £40!
2026幎2æ5æ¥
Whisky.Auction ããã®åç
Hi John,
Thank you for your feedback.
We're sorry to hear you were unhappy with the delivery charge. For this order, the shipping cost was £10 not £14 for a securely packaged and tracked service.
We always aim to keep our rates fair while ensuring items arrive safely.
We appreciate your comments and will continue reviewing our shipping costs.
Kind regards,
The Whisky.Auction Team
Fantastic,really good and no problemsâŠ
Fantastic,really good and no problems with the delivery
2026幎2æ3æ¥
Whisky.Auction ããã®åç
Hi Helder,
Thank you so much for your kind words! Weâre glad to hear that everything went smoothly and that youâre happy with the delivery.
We look forward to serving you again!
Kind regards,
The Whisky.Auction Team
Easy platform to use and navigate
Easy platform to use and navigate, and a good selection at the auctions to cater for every budget but commission rates and delivery charges are expensive.
2026幎2æ5æ¥
Whisky.Auction ããã®åç
Hi Sandy,
Thank you so much for your review! Weâre delighted to hear you find the platform easy to use and enjoy the variety of lots available for every budget.
We completely understand your concerns about commission rates and delivery, and we really appreciate you sharing your thoughts, weâll keep them in mind as we continue improving our service.
Kind regards,
The Whisky.Auction Team
Whisky.Auction ããã®åç
Hi Wallace,
Thank you for your lovely review! Weâre glad you enjoyed the variety of lots in our auction and the prompt postage.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The Whisky.Auction Team
Whisky.Auction ããã®åç
Thank you for your great feedback! Weâre really pleased to hear you were happy with the fast and prompt shipping, as well as our communication. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The Whisky.Auction Team
DPD used for delivery; far superior service.
Auction site always good but this time dispatch used DPD rather than Parcelforce which resulted in a far superior overall service. Whisky arrived within 3 days of paying
2026幎2æ5æ¥
Whisky.Auction ããã®åç
Hi Malcolm,
Thank you for the great feedback! Weâre really pleased to hear you had a smooth experience and that the DPD delivery worked so well for you. We have recently switched from Parcel Force to DPD so you can get used to the speedy service. Getting your whisky to you quickly and safely is always our goal.
Kind regards,
The Whisky.Auction Team
Great service from start to finish
Great service from start to finish. Good, friendly communication - all very professional.
2025幎8æ29æ¥
Whisky.Auction ããã®åç
Hi Edmund,
Thank you for your kind feedback!
Weâre really pleased to hear you were happy with the service and found our communication friendly and professional.
Kind regards,
The Whisky.Auction Team
I have been buying bottles on differentâŠ
I have been buying bottles on different auction websites and this one is one of the best good site recommendation
2026幎2æ3æ¥
Whisky.Auction ããã®åç
Hi Steven,
Thank you for sharing your experience! Weâre thrilled to hear that youâve found our site to be one of the best for your bottle purchases. Your recommendation means a lot to us, and we look forward to helping you find even more great items in the future.
Kind regards,
The Whisky.Auction Team
Really easy portal to navigate fromâŠ
Really easy portal to navigate from start to finish.Professional service.
2026幎1æ28æ¥
Whisky.Auction ããã®åç
Hi Oliver,
Thank you for your kind feedback! Weâre really pleased to hear that you found the portal easy to navigate and the service professional.
Providing a smooth, straightforward experience from start to finish is exactly what we aim for.
We appreciate you taking the time to share your experience.
Kind regards,
The Whisky.Auction Team
Excellent auctioneers
Excellent auctioneers, easy to use site, great selection every month and excellent customer service
2025幎8æ28æ¥
Whisky.Auction ããã®åç
Hi Gavin,
Thank you so much for the kind words! Weâre really glad youâre enjoying the site, the monthly selection, and our customer service. It means a lot to the whole team, and we look forward to serving you at the next auction!
Kind regards,
The Whisky.Auction Team
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