Whisky Brokers Associates レビュー 

I spent a decent amount on a nice bottle of Whiskey for a 40th gift. The only option for delivery was DPD express (24-48hr) so in total the cost was just under £100. I ordered 15/07 & received an email to say it was out for delivery, closely followed by one saying there was a problem with my order. I contacted Tom via WhatsApp, he advised it was a problem at the depot and would be resolved by the end of the week. He said the courier needed to collect the parcel from the customer, then relable & deliver. I was concerned about the condition considering it was a gift but had already been delivered elsewhere. He assured me it was unopened. I finally received the parcel 22/07 & it was a mess. The box was wet & damaged outside, as well inside the top. The bottle, thankfully, was fine, but wasn’t presentable as a gift. Tom agreed this was unacceptable & offered me a discount for a future purchase. I requested a refund of the delivery & a replacement box. The box couldn’t be sent to me for a further week, which wasn’t possible due to it being a gift. As regards the delivery reimbursement, this has still not been received & I have had no update since 07/08. Admittedly the issue was caused by the courier, but this is the only delivery option available & my contract is with the company. Overall not at all happy with the purchase process or attempts to resolve the issue.

Excellent service . Thanks to Laura and Lucy.

Fantastic choice of products, wonderful deals and excellent delivery, packaging and service. I've now used the company a few times now and haven't been let down. Highly recommended.

Super fast delivery, top quality products and packaging. Will definitely re-buy from there again.

dealt with a great guy thomas always keeping you up to date with queries and anything you need a hand with regards orders ive bought a bottle off him everything went great 👍,he always gets back to you which is a rarity in this day and age,I will definitely be ordering through him again

Fantastic service. Bought Oban 11 year whisky on cheapest price on Market. Not only this but keep me posted about delivery information. Saved onto my favourite.

Easy to use website and excellent customer service Prompt e-mail replies to any queries and received my product securely packaged and in time.(Glenfarclas 30 yr old)
Tom was excellent in following through the order.
I would recommend this website for their great collection availability and placing orders with confidence.

One word - Elite! Got a Laphroaig 25 and Oban 11 Special release delivered within a day. Cracking service, fantastic price - got a couple of whisky glasses with the order too. Couldn’t have asked for a better deal. Thank you WBA! Look forward to the next order x

The service was brilliant, delivery was very fast and packing is done with care

Believe me, this is a wonderful shop with impeccable service. He always offers the best deals and exceptional services. As an international customer, I can vouch for his excellent support—from shipping and packing to providing highly accurate and fantastic photos. You can find any type of wine at his store, and he is able to supply it all for you. I will undoubtedly become a loyal customer of his, without a doubt.

Delivery quick but haven't tasted yet...it's a gift

The delivery was received, however, with next door's address (155 Friern Barnet Lane) on the delivery label.

Our address is 155A Friern Barnet Lane - which is correct on the order.

Please explain

Excellent service. Excellent price. Excellent delivery.

Keine Ahnung was

Great price great service
Speedy email response.
Had a couple of hickups with my browser for some reason. I ended up with contacting them by email and had a very speedy response

Very good pricing. Product arrived quickly, packed very well, it was a present for my Dad and he absolutely loved it. Would use again.

Good experience. There was a mix up with a postal address but it got sorted, with good communication from owner.

Great choice, great service

Great response time on their mobile messages and helpful with answering of question!