We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great te... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... もっと見る
企業が回答しました
Very professional service. I love the car I bought and it was a fair price. So far it has been reliable! The only downside is I discovered the wing mirrors do not turn in and are manual, which is a r... もっと見る
企業が回答しました
My experience at Wilson & Co Scunthorpe was cracking becauseI was warmly welcomed, offered a drink, salesperson used my first name, listened to what I was looking for and what I didnt want. Offered me... もっと見る
企業が回答しました
企業情報
当該企業による記述
Wilson and Co in Bolton, Scunthorpe and Grimsby are now trading as Drayton Motors as part of a larger group. These sites represent new Vauxhall, Peugeot and BYD as well as used vehicles, service and parts.
連絡先
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, 英国
- 01472 290290
- enquiries@wilsonandco.com
- wilsonandco.com
4.5
優良
605件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 92％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wilson & Co からの回答
Thank you for your fantastic feedback. It's great to hear that Matt made the whole process so easy and provided such helpful service throughout your experience.
I'll be sure to pass your comments on to Matt – I'm sure he'll really appreciate the recognition. Thank you for choosing Drayton Motors, and we look forward to welcoming you back in the future.
Absolutely Top Class,Very Helpful and…
Absolutely Top Class,Very Helpful and Great Communication between Raggi and Myself,Everything was A1 from Start to Finish,Personal touches made a Massive impact on the Delivery and Handover of my Vehicle 👍👍👍 Highly recommend ⭐️⭐️⭐️⭐️⭐️
2026年6月30日
自発的なレビュー
Wilson & Co からの回答
Thank you so much for your fantastic review.
We're delighted to hear that Raggi provided such a top-class experience from start to finish. Great communication, attention to detail and those personal touches are exactly what we aim to deliver, so it's brilliant to know they made such a positive impact on your vehicle handover.
I'll make sure your kind comments are shared with Raggi and the team. We really appreciate your recommendation and look forward to welcoming you back to Drayton Motors in the future. Enjoy your new vehicle!
Jason Carter
Head of Business
Because everything was explained in a…
Because everything was explained in a very professional manner
2026年6月26日
自発的なレビュー
Wilson & Co からの回答
Thank you for taking the time to leave us a review.
We're delighted to hear that everything was explained in a professional and clear manner. Making sure our customers feel informed and confident throughout their journey is something we take great pride in.
We really appreciate your feedback and thank you for choosing Drayton Motors. We look forward to welcoming you back in the future.
Jason Carter
Head of Business
"The experience at Drayton Motors…
"The experience at Drayton Motors Bolton was good because the salesperson, Raymon Rushdi geared his approach to finding out exactly what I wanted and took it from there. Raymon has sold me three cars now over a period of several years and it will be no surprise at all if he eventually sells me my fourth! I also use Drayton motors for servicing under a service plan and have had no problems whatsoever."
2026年6月27日
自発的なレビュー
Wilson & Co からの回答
Thank you for taking the time to leave such a fantastic review.
It's great to hear that Raymon took the time to understand exactly what you were looking for and made the whole experience straightforward and enjoyable. The fact you've chosen to buy three cars from him over the years is a real testament to the relationship he's built, and I'm sure he'll be delighted to hear your kind comments.
We're also pleased that you've continued to trust us with servicing your vehicles and that your experience with our aftersales team has been just as positive.
Thank you once again for your continued loyalty and support. We look forward to welcoming you back when it's time for car number four!
Kind regards,
Jason Carter
Head of Business
Very happy with the service received
Very happy with the service received. Nothing was too much trouble
2026年6月24日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic 5-star review.
We're delighted to hear you were very happy with the service you received and that the team made you feel that nothing was too much trouble. Providing friendly, helpful service and making the experience as easy as possible for our customers is exactly what we strive for.
We really appreciate you taking the time to share your feedback and look forward to welcoming you back to Drayton Motors in the future.
Kind regards,
Jason Carter
Head of Business
Wilson & Co からの回答
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear you had such a positive experience and found our sales team to be helpful and patient throughout your visit. We always aim to make the buying process as relaxed and straightforward as possible, so it's great to know we achieved that for you.
We really appreciate your support and hope to welcome you back to Drayton Motors again in the future.
Kind regards,
Jason Carter
Head of Business
Good customer service
Good customer service, staff all excellent. Good choice of vehicles to suit almost anyone's needs. Have used this dealer for many years now and will continue to do so. I would recommend them to anyone.
2026年6月25日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic 5-star review and for your continued loyalty over the years.
It's wonderful to hear you've consistently received excellent customer service from the team and that you appreciate the wide choice of vehicles we have available. Recommendations from long-standing customers like yourself mean a great deal to us.
Thank you for your continued trust and support. We look forward to helping you again for many years to come.
Kind regards,
Jason Carter
Head of Business
Great Experience
Polite, professional and helpful Staff. Everything was arranged and sorted out as stated.
2026年6月19日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic 5-star review.
We're delighted to hear you had a great experience with us and that our team was polite, professional and helpful throughout. It's also great to know everything was arranged exactly as promised, as delivering a smooth and straightforward experience is always our goal.
We really appreciate your feedback and look forward to welcoming you back to Drayton Motors in the future.
Kind regards,
Jason Carter
Head of Business
Fool Me Twice…
Bought a 22 plate Peugeot 5008 a year ago… this was a part exchange for the vauxhall zafira they sold me less than a year before that had endless faults. Can safely say, ive swapped one heap of **** for another.
When I returned the zafira, I was promised the world with the 5008, that this car was going to be perfect, faultless, reliable. The dealership were fully aware I needed this car to transport my disabled child to the specialist hospital 70 miles away. So despite it being more than double what I was paying for the zafira, it was worth it for the peace of mind that my daughter could get to hospital. Within 43 days of owning the car, with 28,000 miles on the clock, the timing chain snapped and it was back at the dealership for a month waiting for repairs. The only redeeming factor here is that they did provide a courtesy car and that the bill was covered by someone that wasnt me!
Collected the car, all fixed, but noticed and intermittent glitch with the wing mirror, foolishly didnt think anything of it until it stopped working completely along with the electric windows and the screens began playing up. Independent diagnostic report showed 75 fault codes. £504 later, Drayton motors still cant tell me whats wrong with the car and want a further 6 hours work at £180 an hour to find the fault before they will fix it. They are adamant its a wiring fault, despite the diagnostic report leading to multiple other possible causes. The car has an extended warranty but the warranty company weren’t even aware of this despite the dealership telling me “they wont pay for a wiring issue”… when the warranty company told me their agreed labour rate is £70 an hour, it’s become very clear why they’re desperate to find a dodgy wire- so i can pay £180 an hour for the same work 🙄
2 weeks later, im having to phone them again for a problem with the clutch now. They cant even book it in until 9th July, weve had to cancel our holiday to accommodate more work on the car- another financial loss for us!! When i asked for the diagnostic report that should have been included in the £504 id just paid, they couldn’t provide it.
When I had the vehicle serviced at an independent garage, I was advised that there was no way the vehicle was serviced prior to me owning it due to the state of the oil and filters- despite them stamping the book to say it had been done! Every time i have mentioned this to the dealership, they have declined to acknowledge this.
The fact that a car of this age and mileage can have so many faults with it is absolutely beyond me. The lack of interest from the dealership and finance company is crazy that they can sell faulty vehicles to hardworking families without a single care that they leave a disabled child without transport is disgusting. Once theyve got your money, they dont care.
But ultimately, Im the idiot that allowed them to mug me off twice. Take your hard earned money, walk away and go elsewhere.
2026年6月2日
自発的なレビュー
Wilson & Co からの回答
Thank you for taking the time to leave your review.
We take comments of this nature extremely seriously. However, having reviewed the information available to us, we have been unable to identify any record of you as a customer, the vehicle details described, or the interactions referred to within your review.
As a result, we are currently unable to investigate or verify the events you have outlined. We would never ignore or dismiss concerns raised by a customer, particularly where they involve vehicle reliability or the transportation of a family member, and if these events relate to Drayton Motors we are keen to establish the facts.
If this review relates to one of our dealerships, we would ask that you contact me directly with your vehicle registration, full name and any supporting details so that I can carry out a full investigation. If, however, this review has been posted against the wrong dealership, we would respectfully ask that it is amended accordingly.
At present, without any record of the matters described, we are unable to comment further on the allegations made.
Kind regards,
Jason Carter
Head of Business
Overall
Overall, I am very satisfied with my purchase and the level of customer service I received. I would highly recommend this dealership to anyone looking for a hassle-free and enjoyable car-buying experience.
2026年6月5日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear that you were so satisfied with both your purchase and the level of customer service you received.
Providing a hassle-free and enjoyable car-buying experience is exactly what we strive for, so it’s wonderful to know we delivered that for you.
Thank you again for your recommendation and for choosing Drayton Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Best regards,
Jason Carter
Head of Business
Highly professional and friendly…
Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this dealership for purchase of a quality used car & we would return here.
2026年6月16日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear that you received such a professional and friendly experience from start to finish.
It’s great to know that Raymon answered all of your questions clearly and thoroughly, whilst making the process enjoyable with his good humour and approachable manner. Building trust and confidence is such an important part of the car-buying experience, so I’m pleased that came across throughout your purchase.
Thank you for your recommendation and kind words. I’ll be sure to pass your comments on to Raymon, and we look forward to welcoming you back in the future.
Best regards,
Jason Carter
Head of Business
I found a great car at a great price…
I found a great car at a great price ,very good company sorted all the finance out the day before and was driving home the day after fantastic customer service
2026年6月11日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear that you found the perfect car at a great price and that the whole process was handled so efficiently.
Making the purchase as smooth and straightforward as possible is exactly what we aim for, so it’s great to know the finance was arranged quickly and you were able to drive away in your new car the very next day.
Thank you again for your kind words and for choosing Drayton Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Best regards,
Jason Carter
Head of Business
Raymon the sales executive made this a…
Raymon the sales executive made this a smooth and great experience- he is a credit to the company!
2026年6月9日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear that Raymon made your purchase such a smooth and enjoyable experience.
We’re very fortunate to have Raymon as part of our team, and it’s wonderful to hear that his professionalism and customer care left such a positive impression. I’ll be sure to pass on your kind words to him — he’ll be delighted to receive the recognition.
Thank you again for your support and for choosing Drayton Motors Bolton.
Best regards,
Jason Carter
Head of Business
I was very happy with the costumer…
I was very happy with the costumer service, Matty was great.
2026年6月12日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear you were so happy with the customer service you received and that Matty looked after you so well.
I’ll be sure to pass on your kind words to him — he’ll be delighted to receive the recognition.
Thank you again for choosing Drayton Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Best regards,
Jason Carter
Head of Business
Always had a great experience with all…
Always had a great experience with all the staff from the delivery drivers to the top management.
A total pleasure to do buisness with. Was looked after from entering the door, to driving away.
2026年6月16日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic review. I’m delighted to hear you've consistently had a great experience with our team.
From our delivery drivers through to our management team, everyone is committed to providing the very best customer experience, so it’s wonderful to know you felt looked after from the moment you arrived until you drove away.
Thank you for your continued support and for choosing Drayton Motors. We look forward to welcoming you back again soon.
Best regards,
Jason Carter
Head of Business
The sales girl Stacey was very…
The sales girl Stacey was very professional, knowledgeable and friendly.
There were a good selection of used vehicles.
2026年6月4日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear that Stacey provided such a professional, knowledgeable, and friendly experience throughout your visit.
It’s also great to know you were pleased with the selection of used vehicles we had available. I’ll be sure to pass on your kind words to Stacey — she’ll be delighted to receive the recognition.
Thank you again for your support and for choosing Drayton Motors Grimsby.
Best regards,
Jason Carter
Head of Business
A good choice of low mileage card with…
A good choice of low mileage card with good known provenance
2026年6月12日
自発的なレビュー
Wilson & Co からの回答
Thank you for your feedback. I’m delighted to hear you found a great choice of low-mileage vehicles with strong provenance.
We work hard to source quality vehicles and give our customers confidence in what they are buying, so it’s great to know that came across during your experience.
Thank you again for your support and for choosing Drayton Motors.
Best regards,
Jason Carter
Head of Business
Raggi was very polite and helpful in…
Raggi was very polite and helpful in explaining every detail. Nothing was to much for him. Made my first experience of buy a car from a man dealership a great experience for me .
2026年6月1日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear that Raggi made your first experience of buying a car from a main dealership such a positive one.
Taking the time to explain everything clearly and ensuring our customers feel comfortable throughout the process is exactly what we aim for, so it’s great to know Raggi delivered that experience for you.
I’ll be sure to pass on your kind words to him. Thank you again for your support and enjoy your new car!
Best regards,
Jason Carter
Head of Business
I'd recommend Drayton Motors Grimsby…
I'd recommend Drayton Motors Grimsby because the service I received was excellent, Tracy was lovely, very knowledgeable,friendly and professional
2026年5月29日
自発的なレビュー
Wilson & Co からの回答
Thank you for your fantastic feedback. I’m delighted to hear you received excellent service and that Tracey made such a positive impression.
Her knowledge, professionalism, and friendly approach are exactly what we strive for, so it’s wonderful to know she looked after you so well. I’ll be sure to pass on your kind words to her.
Thank you again for your recommendation and for choosing Drayton Motors Grimsby.
Best regards,
Jason Carter
Head of Business
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。