Easy to use website, quick customer service response to a request, well packed prompt despatch & delivery with good tracking communication. Oh yes one more thing, the wine was most enjoyable.
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Best value for a delicious Rose called The Bulletin which I first discovered on a P&O cruise. Ordering from Winedirect was simple and delivered in good time. Only disappointment was shipping cost whic... ãã£ãšèŠã
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Have been looking for easy UK based access to a particular Douro Vineyard - this couldn't have been easier - thank you!
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First ever order with Wines Direct..from initial online order to delivery have been kept well informed of progress Although I was after a specific wine there seemed a large choice to suit all pale... ãã£ãšèŠã
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UK's original online wine superstore. Now under new ownership.
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Unit 8M, Worton Hall Industrial Estate, Worton Road, Isleworth, TW7 6ER, Isleworth, è±åœ
- info@winedirect.co.uk
- winedirect.co.uk
4.5
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1242件ã®ã¬ãã¥ãŒ
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It was as efficient
It was as efficient, with good communication about delivery time.
Thank you
2025幎1æ3æ¥
winedirect.co.uk ããã®åç
Dear Marie,
Many thanks for the positive feedback!
Best wishes,
The Winedirect Team
Great
Great! The driver was very kind and polite. Thanks for delivering on the 1st day of the year. Happy New Year! Thanks.
2025幎1æ1æ¥
winedirect.co.uk ããã®åç
Dear Sylene,
Thank you for the lovely feedback. We have also passed this on to the courier company.
Kind Regards,
The Winedirect Team
Excellent customer service
Excellent customer service! I made a mistake in the delivery address. Someone then signed for it and then went AWOL. Wine Direct very kindly sent a replacement - and in time for xmas. The wine was delicious too. Highly recommended!
2024幎12æ21æ¥
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winedirect.co.uk ããã®åç
Dear Ross,
Weâre so glad you had a positive experience! We strive to provide this level of service every time.
Best wishes,
The Winedirect Team
Excellent Service
Needed a minor alteration to any order. Got a reply within minutes not hours. Excellent service at a busy time of year.
2024幎12æ12æ¥
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winedirect.co.uk ããã®åç
Dear Roger,
Weâre so glad you had a positive experience! We strive to provide this level of service every time.
Best wishes,
The Winedirect Team
the courier company not delivering whenâŠ
the courier company not delivering when they said they would
2024幎12æ4æ¥
winedirect.co.uk ããã®åç
Dear David,
Thank you for taking the time to write a review and very sorry for the delay getting back to you.
We are sorry to hear there were some issues with the delivery. We have passed this feedback on to the courier to ensure this does not happen again.
Kind regards,
The Winedirect Team
Reliable online shop with a greatâŠ
Reliable online shop with a great variety of wines from all over the world. Fast delivery too.
2024幎12æ9æ¥
winedirect.co.uk ããã®åç
Dear Steffan,
We take great pride in curating exceptional wine lists, and weâre thrilled that you enjoyed your purchase.
Kind Regards,
The Winedirect Team
Delivered Reliably
Delivered within the expected timeframe. No initial email received of confirmation of order, which made me wonder, but good information on delivery details a few days later.
2024幎12æ5æ¥
winedirect.co.uk ããã®åç
Dear Customer,
Thank you for taking the time to write a review.
You should have received a confirmation email as well as a payment receipt as soon as the order was placed. Please check your spam folder, in case they have landed there in error.
We have also informed our tech team to investigate to ensure everything works as it should be.
Many thanks.
Winedirect Team
Good intervention from staff/owner whoâŠ
Good intervention from staff/owner who made it happen after online payment system failed; not my first problem with Xero, incl locally, and seem to be some wrinkles with eu n uk banking systems w Oz banking clearances
2024幎12æ5æ¥
winedirect.co.uk ããã®åç
Dear Charles,
Thank you very much for taking the time to write a review, this is truly appreciated.
Many thanks,
The Winedirect Team
Great selection and prices
Great selection and prices, order despatched promptly and I was kept informed all the way from receipt of order to delivery
2024幎12æ5æ¥
winedirect.co.uk ããã®åç
Dear Tony,
We take great pride in curating exceptional wine lists, and weâre thrilled that you enjoyed your purchase.
Kind Regards,
The Winedirect Team
winedirect.co.uk ããã®åç
Dear Kerry,
Weâre so glad you had a positive experience! We strive to provide this level of service every time.
Best wishes,
The Winedirect Team
Product arrived early and in goodâŠ
Product arrived early and in good condition ð
2024幎11æ20æ¥
Great way to deliver Champagne
Great way to deliver Champagne when you want to thank someone
2024幎11æ15æ¥
Wine Order
great service
goods came on time
well packed
would recommend and will use again
Thank you
2024幎11æ16æ¥
A+ performance again
A+ performance again - superb communication, and delivery within 5 days outside the UK: Those are reasons enough to stick with my preferred NZ Sauvignon Blanc provider, despite Brexit import duties here...
2024幎11æ9æ¥
The order was dealt with promptly and delivered when due
The order was dealt with promptly and delivered when it was due!
2024幎11æ6æ¥
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