Best value for a delicious Rose called The Bulletin which I first discovered on a P&O cruise. Ordering from Winedirect was simple and delivered in good time. Only disappointment was shipping cost whic... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
First ever order with Wines Direct..from initial online order to delivery have been kept well informed of progress Although I was after a specific wine there seemed a large choice to suit all pale... もっと見る
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Wine direct has been taken over by professionals! After waiting 14 months for my order (which had been placed with the old company who ghosted me) it finally arrived yesterday. The company is trying r... もっと見る
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First time I have used Wine Direct and so pleased that I did. They have a very efficient and easy way of ordering wines and delivery was very fast. All items are very well packaged and received in exc... もっと見る
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企業情報
当該企業による記述
UK's original online wine superstore. Now under new ownership.
連絡先
Unit 8M, Worton Hall Industrial Estate, Worton Road, Isleworth, TW7 6ER, Isleworth, 英国
- info@winedirect.co.uk
- winedirect.co.uk
4.4
優良
1236件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very impressed
Easy to order via website, great communication about processing and delivery, and fantastic packaging.
2026年5月6日
winedirect.co.uk からの回答
Dear Customer,
Thank you for your kind words! We’re delighted to hear you enjoyed our website and service.
Best wishes,
The Winedirect Team
Perfect Experience
Easy to order, swift dispatch, delivered as scheduled, excellent packaging. Perfect.
2026年5月5日
winedirect.co.uk からの回答
Dear Guy,
We’re so glad you had a positive experience! We strive to provide this level of service every time.
Best wishes,
The Winedirect Team
Great Company to deal with and Excellent Wine Selection and Knowledge
The selection of delicious and hjigh-quality wines and ordering process with Winedirect is always a pleasure. They are extremely knowledgeable about the product and very helpful with any ad hoc enquiries. Price and delivery all competive.
2026年4月2日
winedirect.co.uk からの回答
Dear Edward,
Thank you for your kind words! We’re delighted to hear you enjoyed our selection and service.
Best wishes,
Winedirect Team
winedirect.co.uk からの回答
Hello Jason,
Thank you ever so much for the review!
Best wishes,
The Winedirect Team
Great service prompt delivery
2026年4月2日
Delivery
It would be ideal if i was offered 2 alternative delivery slots to chose, or if the delivery was done after 10:00 (i sleep between 03:00 - 10:00 and was woken up by the delivery).
2026年4月8日
winedirect.co.uk からの回答
Dear Customer,
We are very sorry to hear that you were woken up by the courier making the delivery.
You should have received a tracking link the day before the delivery with options to change the delivery.
Kind Regards,
The Winedirect Team
winedirect.co.uk からの回答
Dear Oliver,
We are glad to hear that you were satisfied with the order and service received!
Regards,
The Winedirect Team
winedirect.co.uk からの回答
Dear MrKenPickering,
Thank you for taking the time to leave a review, this is very much appreciated!
Best wishes,
The Winedirect Team
winedirect.co.uk からの回答
Dear HM,
Thank you for the review!
Cheers,
The Winedirect Team
Great selection of available wines
Great selection of available wines. Good website and easy ordering. Delivered as promised. A little pricey but some good bin end deals often available.
2026年4月1日
winedirect.co.uk からの回答
Dear Mr Slater,
Thank you for taking the time to write valuable feedback.
Kind Regards,
The Winedirect Team
Excellent service
Excellent service. My favourite wine to gift, at a very reasonable price. Speedy delivery, well packaged, and Armand dealt with an issue professionally, thank you
2026年4月1日
Delivery by DX is just woeful and failed 3 times.
Whilst ordering was easy delivery by DX is woeful. On 3 occasions Przemyslaw the driver has failed to deliver and said that he left a card through the door.! Not our door and n all 3 occasions we were here. On the last delivery slot I tracked him and he wasn't in the village when I got notification that DX could not deliver. I am beginning to think that wine direct.co.uk is a scam. We are easy to find right next to a primary school and the driver has lied. Everyone else finds us and now the wine has been in transit for over a week.
2026年3月13日
自発的なレビュー
winedirect.co.uk からの回答
Dear Customer,
Thank you for taking the time to write a review. As a small family run business, all feedback is very important to us, as it helps us improve.
We are very sorry about the experience you had with the delivery. This is completely unacceptable and we have already spoken with the local depot to ensure this does not happen again.
Best wishes,
Winedirect Team
To bring a wine from California
To bring a wine from California, USA to UK, that was not readily available on their website made me want to write about my experience with Wine Direct. The Wine Direct online app was quick, professional, informative of every step and efficient.
The wine was excellent.
2026年3月4日
winedirect.co.uk からの回答
Dear Eamonn,
Thank you for such a lovely review, this has made our day!
Best wishes,
The Winedirect Team
They had the wine I wanted in stock and…
They had the wine I wanted in stock and delivery was prompt.
2026年3月4日
Art de Vivre French Wine
First time I have used Wine Direct and so pleased that I did. They have a very efficient and easy way of ordering wines and delivery was very fast. All items are very well packaged and received in excellent condition. I highly recommend this company and they continually updated me on the status of my order. Will definitely use Wine Direct again!
2026年3月7日
winedirect.co.uk からの回答
Dear Michael,
Thank you ever so much for this lovely review. We hope to serve you again very soon!
Best wishes.
Winedirect Team
winedirect.co.uk からの回答
Dear Amy,
Thank you for the 5*!
Cheers,
The Winedirect Team
Quite quick
Wine was received after 3 days or so, not of a problem with DPD but they came through in the end
2026年3月5日
winedirect.co.uk からの回答
Dear Nigel,
Thank you for taking the time to write a review, as a small family run business, this is very important to us.
Best wishes,
The Winedirect Team
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