Upon voicing my disappointment with the quality of my purchase (rad trainers after previously owning 2 amazing pairs), WIT couldnât do more to amend the issue. Service was great and their speed at rep... ãã£ãšèŠã
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Genuinely a huge fan of this brand and its products. Bought these items in person from a Xenom event, and was guided through options, fits and sizes by the founder Sam, who was extremely helpful. Expe... ãã£ãšèŠã
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Iâm a buyer from East Malaysia. Ordering it online was easy. Delivery took almost 2weeks which is considered fast however the local deliverer took almost a week to deliver which shouldnât happen. But... ãã£ãšèŠã
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Please donât fall for this scamming company! Wish I did some research before buying off them! Customer services is shocking paid £200 for pairs of trainers, emailed the company to explain not receive... ãã£ãšèŠã
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Launched in 2014 by founders Dan Williams and Sam Kitching through their passion for fitness. WIT was an early pioneer of the CrossFit movement; celebrated for bringing a community of brands, athletes and fitness obsessed together through the positive power of training. We recognise that training is not static. WIT is in a constant state of evolution, and as we take a progressive approach to the future of the sport we let our founders mission of changing as many lives as possible through training inspire us. To those ends, WIT sells a curated range of performance footwear and apparel from brands like Nike, R.A.D®, Adidas, TYR and Puma. WIT's own apparel is built to perform and serve as your go-to training clothing outdoors or in the gym. WIT offers premium shipping options and flexible payment options. Currently, returns are free for 30 days after purchase, giving customers peace of mind when making a purchase.
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- wit-training.com
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The best âïž
Great people, great community, great brand ð«¶ðŒ love everything about WIT!! the events are always so much fun and bring a great sense of community to the fitness space, and I live in my oversized tees and kintura shorts for training

Wit Training ããã®åç
Great quality and service
Have ordered numerous things and always had a great experience. Top quality product (especially the new shorts). Delivery fast as well!

Wit Training ããã®åç
Great products, even better community.
Great products, even better community. Always enjoy their events and have a good time training with them. Huge fan of the Axon gear and love the quality of the stuff they have released over the past year, since the brand relaunch. Look forward to ordering again soon when new lines drop.

Wit Training ããã®åç
Quality clothing and great events
Quality clothing and well put together events. Always looking forward to them when I get the chance.

Wit Training ããã®åç
I recently tried out part of theâŠ
I recently tried out part of the Kintura WIT collection - the sports bra and shorts are my favourite pieces and suit my style of training so well. The customer service was fast and easy to navigate. Would purchase from again!

Wit Training ããã®åç
My sister got me a gift card for myâŠ
My sister got me a gift card for my birthday, so I treated myself to a new pair of trainers and the WIT longsleeve for winter (I already had the sleeveless one and super happy with it). It arrived so quickly, service was perfect as always!

Wit Training ããã®åç
Great quality
Really nice company. All kit has been true to fit and holds up really well. Looking forward to checking out more of their events and takeovers in the future

Wit Training ããã®åç
Excellent customer journey experience
Excellent customer journey experience. Product is of superb quality and fits amazingly well.

Wit Training ããã®åç
love my WIT training shorts
love my WIT training shorts! super comfortable, great fit, and perfect for workouts. the only thing - not all styles and colours were in stock. the quality is top-notch, and the customer service was excellent. fast shipping and friendly support. definitely worth it!

Wit Training ããã®åç
Iâve always been a big fan of WIT and âŠ
Iâve always been a big fan of WIT and I ordered a pair of leggings and they were great all round! There was a small issue with my order but customer care was incredible and sorted it out quickly. I will definitely be shopping here again.

Wit Training ããã®åç
Fast delivery and great quality
Had incredibly fast delivery with clear communication. Love the materials and quality of the products I received. Also love I can get my trainers and kit in one place.

Wit Training ããã®åç
Great products!!
I bought 3 items from their Axon range and I now literally do every training session in them, going to have to get some more!!

Wit Training ããã®åç
Great customer service / quick delivery
I was skeptical about ordering given the reviews I'd read from over a year or so ago, but I couldn't fault my experience - I was unsure on sizing and customer service were quick to reply with help. Ordered and delivered after 2 days - will definitely be ordering again!

Wit Training ããã®åç
Love the new WIT hoodie
Love the new WIT hoodie. So comfy, can throw it on after training, looks good and feels quality. Great colours too! More please!

Wit Training ããã®åç
Great product offering and delivery wasâŠ
Great product offering and delivery was within 24 hours.

Wit Training ããã®åç
*Had to put a star but really itâs noâŠ
*Had to put a star but really itâs no stars*
After many years of buying with them, I will NOT be buying with them ever again.
Did a pre order for a certain brand of trainers in July, paid for them and been waiting for them to be dispatched this week.
I get an email saying they are out of stock and waiting for a restock. Knowing this brand of trainer is a special edition, I decided to use my knowledge and experience in online orders with 2 different retailers so I know they have systems in place for things like this.
After 4 emails asking them directly for an honest answer, they told me I wouldnât be receiving them due to an âinventory errorâ (yeah right!) and offered either a full refund or another pair of trainers.
I decided on the full refund. And Iâm thankful that I ordered via Klarna so I am protected.
I am not going to buy or get something else from them when theyâve shown that they cannot be trusted.
I work in retail and customer service and have done for over 17 years and Iâd never do this to a customer. If they was an issue after an order was placed, Iâd do my very best to inform straight away and be honest with the reason why itâs happened.
The associate was very helpful and I feel was put into a situation with her employer that she shouldnât have been in in the first place. She confirmed I will be getting a refund quickly. So letâs hope and pray they do this (I have evidence from them that they will).
All I have to say is after many years of buying with them, bringing them custom and bringing custom their way, I will NEVER order with them ever again.
I will be going directly to the brands that I use and pay a little bit more for them.
They need to be more open and honest about things; rather than avoid the issue when asked directly with evidence and getting people extremely upset because youâve ordered something in good faith, theyâve taken the money from you, they know they canât fulfil your order but send a message saying âout of stock, waiting for a restockâ and then stating âwe are actively working to get a solution for the product youâve orderedâ knowing the brand would only give them limited drops of the trainer due to be limited edition.
That is wrong, dishonest and very deceiving. They should have told me in the first place that theyâve got it wrong as soon as they picked this error up instead of keeping my order open and dropping a bomb on me.
Hopefully they will learn from this and trust other customers with respect and honesty that I didnât get.
No customer service respince
Order shoes from WIT Fitness that don't fit.I attempted to return them as per their returns instructions, however the returns label doesn't work so I emailed 3x with no response. Theres no number to contact and seems impossible to get any email responce. I wont be using them again!
Almost didnât use WIT TrainingâŠ
Almost didnât use WIT Training because of the reviews and score but they delivered my RADs ahead of time, sizing was spot on and they use Klarna so beat the RAD website itself. Had to come and give them their flowers. Seems like they must have turned a corner since their older reviews and will defo use these again.
Terrible customer service
Terrible customer service. You have to email them for a returns label. I've emailed several times and I've had no response. Avoid at all costs
Company stole £100
I received a £100 gift card and shortly after this company shut down it's website so I was unable to use it. Now it seems to be back up and running again, I have messaged about having a refund for my gift card and I am being ignored on multiple platforms. £100 is a large sum of money to steal from someone and just ignore them.
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