We had the car for 7 days, at the beginning we booked a car that was not available on our arrival but the agent made the best and gave as an upgrade that worked well with our needs. Communication was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had the car for 7 days, at the beginning we booked a car that was not available on our arrival but the agent made the best and gave as an upgrade that worked well with our needs. Communication was... もっと見る
企業が回答しました
Am închiriat o mașină de la WLC Rent a Car,unde am avut plăcerea să găsesc oameni amabili și profesioniști. Tot procesul a decurs foarte rapid și ușor. Domnul care sa ocupat de predarea și preluare... もっと見る
A fost o experiență plăcută si am fost foarte mulțumit de mașina primita care o fost o Dacia Duster hibridă. (foarte economica) Personalul WLC foarte de treaba si baiatul care mia predat si prelua... もっと見る
Experienta mea cu WLC Rent a Car a fost in general buna. Procesul de inchiriere a fost simplu si rapid, iar masina primita a fost in stare buna si curata. Comunicarea cu echipa a fost clara si profe... もっと見る
WLC Rent a Car is one of the most renowned car rental companies in Romania, with over 20 locations in 10 cities across the country. Our fleet includes over 700 vehicles, each no older than 2 years, covering all car categories—from low-cost models to premium vehicles and 8+1 passenger vans. Transparency and customer care are among our core values, proven by the more than 4,000 five-star reviews received on evaluation platforms. Choose safety, comfort and reliability instead of tempting offers that might conceal unpleasant surprises! Choose us to make your journeys authentic and joyful!
Str. Drumul Garii Balotesti nr. 22 (incinta Park4Fly), 075150, Otopeni, ルーマニア
ネガティブなレビューの 11%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The car rental process was very simple and fast, and the staff are always available to help you with any issue
Ford kuga 2025 excelentă auto,personal calificat nota 10 IOAN LUCA
Reservamos un coche con bastante antelación a través de WLC Inchirieri Auto Timisoara, eligiendo específicamente un BMW. Sin embargo, al llegar, nos entregaron un Skoda sin darnos ninguna explicación razonable. Lo más decepcionante fue el trato recibido: respuestas groseras, sin ninguna empatía y con una actitud completamente poco profesional. Nos dijeron, literalmente, que era “ese coche o ninguno”, y todo esto un sábado por la noche, dejándonos sin opciones.
Nos sentimos totalmente engañados. Si no disponían del coche reservado, deberían haberlo comunicado antes o al menos ofrecido una alternativa de la misma categoría. El servicio fue pésimo de principio a fin. No volveremos a alquilar con esta empresa y no la recomendamos en absoluto.
I had requested a week-long rental and received confirmation via email that my car would be a Renault Clio. When I arrived at the airport, I was given a Volkswagen T-Cross. Knowing that it was August and an hard time, I made do with it, even though it was an automatic (I had requested a manual, having never driven an automatic). The agent offered to trade me for a manual the next day, but I declined. The next day, I was called and informed that I was required to return the car they had given me because it had been reserved by another customer starting the following day, when in reality it was supposed to remain with me until Saturday. I accepted the trade anyway, being a kind and understanding person. However, the fact remains that I ended up with a Dacia Sandero (worth significantly less than the price paid) that was completely dirty, with a non-functioning dashboard (if the police had stopped me, I had no way of providing the documents). Furthermore, after driving around the block, I also discovered the front right tire was completely flat. After an argument with the operator and explaining the situation to the reservations office, I was contacted by a manager who arranged for the requested car to be delivered that same evening (10 p.m.). The situation was resolved immediately by the higher-ups, but the operator proved to be very rude and impolite, and naturally, arguments ensued, especially insults, including accusations that I was simply wanting my money back, when my only purpose was to use a car for a very short, well-organized vacation. Everything else went well, but I wasted an entire day chasing someone's whims instead of using the car properly for the entire time I had booked. All this happened in Suceava (Romania)
We had the car for 1 week. We had constantly conversation before we take the car.
Staff very professional and friendly helping us with everything. Prices amazing. Definitely we will rent again.
O experiență dezamăgitoare – nu recomand
Am închiriat un VW Golf 8, dar în ziua ridicării m-am trezit că voi primi o altă mașină, fără să fiu anunțat în prealabil. Când am întrebat de ce, mi s-a spus că „așa e la închirieri, poate fi și altă mașină”. Am verificat pe site și nu era menționat nicăieri acest lucru.
Neavând altă opțiune – trebuia să plec în altă țară – am acceptat situația.
Surprizele au continuat:
• Mașina avea rezervorul pe jumătate plin;
• Nu avea lichid de parbriz;
• Aerul condiționat funcționa doar 30 de minute după pornire, apoi era nevoie să se răcească complet motorul ca să poată fi folosit din nou – foarte neplăcut, mai ales în timpul verii.
Pentru toate aceste probleme, am primit un „discount” de 150 de lei, o sumă care nu reflectă deloc disconfortul și lipsa de profesionalism de care am avut parte.
Concluzie: nu recomand acest serviciu. Lipsă de transparență, comunicare slabă și condiții tehnice necorespunzătoare pentru o mașină de închiriat.
Ah, si sa adaug mi a zis ca este un upgrade de la golf 8 la dacia dokker findca eram mai scump pe site,era mai scump deoarece este o masina cu 7 locuri ceea ce eu nu aveam nevoie deloc fiind doar 2 persoane.
Everything went well, the car was in excellent working condition. Will definitely be using their services again.
Ich war sehr zufrieden. Pünktlich, freundlich, zuverlässig, ohne verstecke Kosten. Alles top. Vielen Dank, ich werde wiederkommen.

WLC Rent a Car からの回答
Third time i rent a car with this company and i’m never disappointed. Andrei from Sibiu is friendly, always on time and there to answer any questions and concerns (if any). Quick and easy process. As for the cars themselves, they’ve always been reliable and clean. I am now a loyal customer and will definitely take my business to WLC Rent a Car again in the near future!

WLC Rent a Car からの回答
חיית ההשכרה של רכב היא היתה טובה מאוד, הכול היה מסודר, חוזה ברור, תמונות הרכב ליפני ההשכרה עם כול הפרטים, עמידה בזמנים ושרות אדיב ומקצועי. ממליצה בחום

WLC Rent a Car からの回答
Great guys ! On point with everything very helpful and reliable. I recommend this company to everyone now! Easy to use them quick and no hassle 🫡💪💪😍😍

WLC Rent a Car からの回答
The company has a very good history with public

WLC Rent a Car からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。