Wollaston BMW レビュー 

255
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Buying a new BMW X1 from Wollaston Northampton last week was a fabulous experience from start to finish. It was my first automatic and Mark Milton was so helpful on the test drive and really developed... もっと見る

5つ星のうち5の評価

Had an issue on my R nine T after having some new parts fitted. But I shouldn't have worried, the service department at Wolloston arranged to have my bike picked up quickly, issue sorted and delivered... もっと見る

5つ星のうち2の評価

Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... もっと見る

企業が回答しました

5つ星のうち5の評価

Unfortunately our car was bumped into at the airport and the guilty person did a hit and run! The front light and bumper was damaged which was an insurance job! Wollaston motors in Northampton body sh... もっと見る

企業が回答しました

企業情報

  1. BMW ディーラー

当該企業による記述

Welcome to Wollaston BMW, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

255件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 80%に回答しています

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4.4

すべてのレビュー

(255)

過去12か月のレビュー数: 24件

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5つ星のうち5の評価

Top class service!

After a non-fault incident in my X3 I placed a call to my local BMW branch and spoke to Mark in the body shop. The team were absolutely fantastic from the moment I called and assisted / advised every step of the way (even outside of what I would consider their remit!). My car was collected from my driveway and taken to be repaired, where I was kept updated every few days until the car was delivered back to me in 'good as new' pristine condition. Big thanks to Mark and the team for their brilliant customer service and first class workmanship. Keep it up!

2022年1月10日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Warren, thank you for leaving such a great review for the Bodyshop team, they will be really pleased to hear your recent experience was such a positive one.

5つ星のうち5の評価

Outstanding in every way

Exceptionally quick and efficient response after I was sideswiped by a reversing vehicle. Work was carried out under no fault insurance claim so promptly that the insurers had to work hard to keep up! Needless to say the car was returned with bodywork "as new" and to cap it all Mark and his team resolved a long standing issue with an alloy wheel refurb whilst in the shop. Definitely top drawer.

2022年1月10日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Mel thank you for taking the time to leave such a great review for Mark and the bodyshop team. We're pleased to have been able to help!

5つ星のうち5の評価

Damage Repair

My car was in for some damage repair and the whole process was superb! I dropped my car off on a Friday and picked up a rental car without any problem. My car was fully repaired to original condition and ready to collect the following Wednesday. A great dealership with exceptional service!!

2022年1月10日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Michael,

Thank you for leaving the bodyshop team such a great review, they will be really pleased to hear that your recent experience was such a positive one! We'll certainly look forward to seeing you in the future.

5つ星のうち5の評価

Best service and quality work

Couldn’t ask for any more from them really helpful. Handled all my insurance case for me they chased them up and kept me informed. Had my car in a week before Christmas and got it back within 4 days they even came picked my car up and delivered back top service big thanks to mark simon and Nicola!!
Wouldn’t go anywhere else for bodywork repairs!!

2022年1月10日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Kieran,

Thank you for leaving the bodyshop team such a great review, they will be really pleased to hear that your recent experience was such a positive one! We'll certainly look forward to seeing you in the future.

5つ星のうち5の評価

Great Service

Purchased an M4 from Mark French (Wollaston BMW) - great service, helpful, fast and efficient. Best experience I have had when buying a car - thanks Mark.

2022年1月7日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Lindsay, thank you for taking the time to leave a review for Mark. He'll be really pleased to hear that he was able to make your recent purchase experience such a positive one. We hope you enjoy your new M4 and we'll look forward to seeing you again in the future.

5つ星のうち5の評価

Very helpful

Very helpful, friendly and efficient. I loved the fact that they coordinated with my insurance company, in order to complete the paperwork. I'm very happy with the service provided. Thank you

2021年12月17日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Adrian, thank you for taking the time to leave such a great review, we're pleased to have been able to make your recent visit so hassle free.

5つ星のうち5の評価

A big thankyou to BMW

First time becoming a BMW owner and i must say the team at Northampton Wollaston BMW did not disappoint ( in particular Andre Johnson and Jason Bell ) I was kept up to date by Andre fortnightly via telephone and was happy to answer any questions i had via email aswell. Andre made sure i was happy and got what i wanted. Oliver.C helped with the handover and walked me through my cars functions, gave re assurance and was very knowledgeable and patient. Overall guys you have been great even down to the big red bow!! :-) Cannot recommend enough.

2021年11月30日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Thank you for taking the time to leave such a great review for our sales team! We're always very happy to help and it's great to hear you're pleased with the service you've received. We look forward to seeing you again in the future.

5つ星のうち5の評価

I have just taken delivery of a new car…

I have just taken delivery of a new car and was very lucky to have Ollie Chown provide me with a comprehensive handover
Ollie demonstrated the cars functions and with my input set up the car the way I wanted it
He was extremely patient and continually checked to see if I had understood his explanation of the functions
In summary he was extremely professional and a credit to Wollaston BMW

2021年11月27日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Jeffrey, thank you for taking the time to leave Ollie such a glowing review. We're delighted to hear that your recent experience with us was such a positive one! We hope you enjoy your new BMW and we look forward to seeing you again in the future.

5つ星のうち5の評価

Had my vario panniers fitted with new…

Had my vario panniers fitted with new barrels and recoded to the key today at Wollaston BMW, was so impressed with Mark from the service team in doing this at such short notice
Also found Mark very knowledgeable about other issues regarding my bike and was only too willing to contact the technicians to double check other queries I had about my bike
Far better service from the BMW dealership I purchased my bike from and wouldn’t hesitate from buying my next bike from yourselves
Many Thanks

2021年11月18日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi David, thank you for taking the time to leve Mark and the team such excellent feedback. Take care, and we look forward to seeing you again in the future.

5つ星のうち5の評価

Excellent service and customer care

After experiencing a very poor service at the Peterborough Sycamores BMW. My wife contacted Wollaston BMW based in Northampton. Once the contact had been made and our vehicle requirements discussed. Wollaston followed this up with regular email and phone calls to see if they could assist in finding us the car we wanted. I visited Wollaston showroom Tuesday 2nd November and was greeted by friendly staff who directed me to a product specialist Andre Johnson who could not have been more helpful and friendly, he assisted in organising trade in offers on two of my existing vehicles. He spent time discussing the available spec available on the vehicle. I have now ordered my new car and would recommend this dealership to anyone who wants excellent service. Ask for Andre.

2021年11月15日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Thank you for taking the time to leave such a glowing review for Andre and the team, they will be delighted. We are glad you had a positive experience with Wollaston BMW and that you are happy with your car of choice! We look forward to seeing you again in the future.

5つ星のうち5の評価

Great service. Can’t fault!

Bought a used car from Simon Richardson. Was a pleasure to deal with from start to finish. Would highly recommend!

2021年9月21日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Mark, thank you for your review. We hope you enjoy many miles in your Approved Used BMW!

5つ星のうち5の評価

What a great dealership…

I bought a R9T Urban from this dealership and Brendan couldn’t have been better to deal with. I had subsequent questions about the CAM-BUS charging system and Mark Redwood was equally brilliant. The bike is such good fun to ride - I absolutely love it !

2021年9月4日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Charles, thank you for taking the time to leave such a great review for Brendan and Mark. We're so glad you love your new bike! Thank you for choosing Wollaston and we hope to see you again in the future.

5つ星のうち5の評価

Excellent service and the team went…

Excellent service and the team went very much above and beyond to help me. Due to drive into Europe the next day, I had a local garage fix an issue and it exposed the fact my locking wheel nut was missing.

After a call to the service team they had a chat with the workshop and very kindly arranged for me to bring in my car almost immediately for them to remove and replace the locking wheelnuts.

Fantastic they were able to help me at such short notice and they really did go above and beyond to help me out and it was a huge relief. I've used Wollaston many times before and my partner also purchased her car from there too, with service like this it reminds you why we choose to use them - thanks.

2021年8月26日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Ashley, thank you for taking the time to leave such a great review for the service team. We're pleased that we were able to resolve your issue quickly. We hope to see you again soon!

5つ星のうち5の評価

Excellent & quality all round

The last 2 experience within 3 months due to car repairs via insurance have been excellent, dealing with Mark (body shop manager) and nicola Knight they have both been extremely helpful and resourceful when dealing with insurance company, taking all the stress out of the situation and leaving me feeling confident that all was being done, and has been done to a top notch standard, so big thanks to these 2 and who ever has worked on my pride and joy, thank-you all again.

2021年8月11日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Craig, thank you for taking the time to leave such a great review for Mark and Nicola. We're pleased that we were able to make your recent visit a little less stressful and were very happy to help get your BMW back to its best. Have a great weekend!

5つ星のうち5の評価

I recently made a purchase from BMW with a good experience

I recently made a purchase from BMW Wollaston, the team at BMW Wollaston were cooperative and helpful, everything was organised and the transaction was smooth, there was a small issue but BMW Wollaston were prompt to fully address the issue to satisfactory standard, I think it is this very difference of when buying from the Main dealer, its the quality of service you receive which you will remember and its exactly that which brings you back in the future! I would like to thank Dan Curtis at BMW Wollaston.

2021年8月10日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Junaid, thank you so much for taking the time to leave Dan such a great review, he'll be delighted to know he was able to make your recent experience buying your new BMW such a positive one. Thank you for choosing Wollaston and we hope you enjoy your new BMW.

5つ星のうち5の評価

Wollaston Motorrad

I have no personal gain for this review and these are my own thoughts and opinions.

I recently purchased a used 2015 R1200 GS from Garry M at Wollaston Motorrad and I have to say ‘they’ are ultimate professionals, knowledgeable and good down to earth people. No BS, No empty promises, just quality service!

The reason I say they in my opening statement is because each and everyone played a part in my buying decision.

No matter what your biking situation is, gender, age or experience level, these guys all give you the same courtesy, time and attention.

I have an issue with the front Spring on my bike and Jack in service got the issue resolved really quickly. We’re just waiting on the part to arrive to be fitted.

Shout out to Mark R in Parts and Accessories though, an absolute diamond. Nothing is ever a bother. He knows his product inside out and is always willing to help if you’re ever unsure about anything BMW.

For a main dealer experience you won’t get better than these guys.

2021年8月7日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Thank you for taking the time to leave such a great review for our sales and aftersales Motorrad team! We're always very happy to help and it's great to hear you're pleased with the service you've received. We look forward to seeing you again in the future.

5つ星のうち5の評価

5star experience at Wollaston…

Recently upgraded my BMW at Wollaston BMW. Dan Curtis totally made this happen for me. Unfortunately the car I had my eye on had been sold, but Dan went out of his way to match me with my new car, and he got it SO right. Dan is very professional, personable and helpful. Definitely a 5 star experience.

2021年7月28日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Dee, thank you for taking the time to leave a review for Dan, he'll be delighted to know that he was able to help make your recent purchase such a positive experience. Enjoy your new BMW and we'll look forward to seeing you again in the future.

5つ星のうち5の評価

Strongly Recommend

Unfortunately, this has been the second time I had my vehicles repaired after an accident at BMW Wollaston Northampton.
Both times I have received exceptional service from all the staff I interacted with from Mark the body shop manager, Simon and Ashley. But the member of staff who went over and above was Nicola (K), nothing was too much trouble, for her she is a Valuable asset to Wollaston.

2021年7月27日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Sharon, thank you for taking the time to leave such a great review for our body shop team. Mark, Nicola and the team are delighted to have helped get your BMW back to it's best. Have a great week.

5つ星のうち5の評価

Thanks Wollaston BMW

Thanks Wollaston BMW! Nicola done great work and extremely professional person! The Bodyshop team done amazing work!

2021年7月13日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Valentin, thank you for taking the time to leave such a great review for Nicola and the Bodyshop team. We're pleased to have been able to help!

5つ星のうち5の評価

Wollaston Motorrad

First time distance buying a used bike. The salesman, Owen, was exceptionally helpful sending me a video showing areas I'd requested and a couple of other blemishes that TBH I hardly noticed when the bike arrived. He also sent a video when the bike was being loaded onto the van to bring it to me. The bike is exactly as described if not slightly better. The whole experience was easy and I felt valued as a customer. Definitely recommend Wollaston Motorrad, very trustworthy.

2021年7月12日
自発的なレビュー
Wollaston BMW ロゴ

Wollaston BMW からの回答

Hi Alan, thank you for taking the time to leave a review for Owen. He'll be really pleased to hear that he was able to make your recent purchase experience such a positive one, even with this being remote. We hope you enjoy your new bike and we'll look forward to seeing you again in the future.

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