I really appreciate the help and patience that Tanzeel has given me while I’m contemplating in using my voucher or exchanging it with something else. He is very kind and courteous. Keep it up!
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レビュアーのコメントを見てみましょう
Tanzeel Hanif took excellent care of me at Wondergifts. He was prompt, polite, and made sure everything was sorted perfectly. I had a fully satisfying experience and felt well supported throughout. R... もっと見る
企業が回答しました
Honestly I had many challenges with my staycation booking for days trying to get a confirmation from the different agents from WonderGifts. However Thursday night Tanzeel Hanif got all my requirement... もっと見る
企業が回答しました
Liza Wendy provided a great support , being very professional . I had booked wrong ticket but liza went extra mile in understanding the mistake and providing what I require . Thanks
企業が回答しました
4.5
優良
495件のレビュー
ネガティブなレビューの 95％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you Diane for settling my issue…
Thank you Diane for settling my issue regarding my voucher with the restaurant. I appreciate it truly.
2026年5月16日
自発的なレビュー
Wondergifts からの回答
Thank you for your kind feedback. We’re delighted to hear that Diane was able to assist you in resolving the issue with your restaurant voucher. Your appreciation means a great deal to us, and we will be sure to share your lovely comments with her. We look forward to serving you again in the future!
Liza Wendy dealt with all our…
Liza Wendy dealt with all our arrangements quickly and efficiently. Great service.
2026年5月16日
自発的なレビュー
Wondergifts からの回答
Thank you for your wonderful feedback. We’re very pleased to hear that Liza Wendy handled all your arrangements smoothly. Your kind words and appreciation for the service truly mean a lot to us. We look forward to assisting you again soon!
Thank you
Thank you, Daisy, for the prompt support throughout the booking experience. You have been really kind and helpful. You are a rockstar! 💪
2026年5月16日
自発的なレビュー
Wondergifts からの回答
Thank you for your wonderful review. We’re truly happy to hear that Daisy made your booking experience smooth and enjoyable with her prompt and helpful assistance. Your kind words and appreciation mean a great deal to us, and we’ll be sure to pass along your compliments to her. We look forward to welcoming you again soon!
Wondergifts からの回答
Thank you for your kind feedback. We’re so pleased to hear that Diana was able to assist you and make your experience a positive one. Your thoughtful words are truly appreciated, and we look forward to serving you again soon!
Wondergifts からの回答
Thank you for your kind feedback. We’re delighted to hear that Justin was able to assist you promptly. Your appreciation means a lot to us, and we look forward to serving you again soon!
Tanzeel was so quick and efficient and…
Tanzeel was so quick and efficient and explained everything so well
2026年5月14日
自発的なレビュー
Wondergifts からの回答
Thank you for your wonderful feedback. We’re delighted to hear that Tanzeel was quick, efficient, and able to explain everything clearly. Your kind words are truly appreciated, and we look forward to assisting you again in the future!
Thank you Lisa Wendy 🩵
2026年5月14日
自発的なレビュー
Wondergifts からの回答
Thank you so much, Lisa Wendy, for your kind review. We truly appreciate your support and are delighted to hear that you had a positive experience. We look forward to welcoming you again soon!
Excellent Service and Customer Support.
I always love their vouchers and have bought quiet a few experiences.Since I feel it's always good gift an experience than a thing (which they might regift). However recently when I bought a voucher, the restaurant was not very cooperative in booking the experience. I contacted Wondergift and Diana was quick to response and solved my query on priority.
2026年5月14日
自発的なレビュー
Wondergifts からの回答
Thank you so much for your kind words and continued support! We're delighted to hear that you enjoy gifting experiences through Wondergifts — we completely agree that memories make the best gifts.
We’re sorry to hear you faced some difficulty booking your recent experience, but we’re glad Diana was able to step in quickly and assist you. We’ll be sure to share your appreciation with her.
Thank you again for choosing us, and we look forward to helping you create many more memorable experiences!
Wondergifts からの回答
Thank you so much for your kind feedback!
We’re delighted to hear that you found our service fast and professional. Your support means a lot to us, and we look forward to assisting you again in the future.
Diana is the best.
2026年5月11日
自発的なレビュー
Wondergifts からの回答
Thank you so much for your kind feedback!
We’re thrilled to hear that Diana made such a positive impression. We’ll be sure to share your wonderful comments with her — she’ll truly appreciate it.
Thank you again for your support, and we look forward to assisting you again soon!
Easy and quick response.
Easy and quick response.
Tanzeel Hanif was super good and helpful.
2026年5月12日
自発的なレビュー
Wondergifts からの回答
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had an easy and quick experience with our support team. Tanzeel Hanif will be especially happy to know that you found him helpful and supportive.
We truly appreciate your kind words and look forward to assisting you again soon!
I was gifted 2 tickets for La Perle by my loving children on my Birthday
I was gifted 2 tickets for La Perle by my loving children. The experience in confirming my seats through wondergifts was truly amazing. I was on a watsapp connect with DAISY. She was so patient at each step of the booking till the end and did the needful keeping my requirements in mind. Would like to wish her all the success in her field.Thankyou DAISY.
2026年5月12日
自発的なレビュー
Wondergifts からの回答
Thank you so much for your heartfelt feedback!
We’re truly delighted to hear that your experience booking your La Perle tickets through Wondergifts was such a positive one. It’s wonderful to know that Daisy provided you with patient, attentive, and thoughtful assistance throughout the entire booking process while keeping your requirements in mind.
We will gladly share your kind words and wishes with Daisy — they will mean a lot to her.
We hope you had an amazing time at La Perle, and we look forward to helping you create more wonderful experiences in the future!
Diana organized everything very quickly…
Diana organized everything very quickly for me at a time that suited me perfectly. Thank you so much!🫶
2026年5月12日
自発的なレビュー
Wondergifts からの回答
Thank you so much for your lovely feedback!
We’re delighted to hear that Diana was able to organize everything quickly and at a time that suited you perfectly. We’ll be sure to share your kind words with her — she’ll truly appreciate it.
Thank you again for your support, and we look forward to assisting you again soon!
Watch out for the wording
Watch out for the wording , specially if they are combining two activities like dinner n spa , sounds they are together in same place but actually not, when you read very very very carefully the terms.
2026年5月12日
自発的なレビュー
Wondergifts からの回答
Thank you for sharing your feedback, and we’re sorry to hear about the confusion regarding the experience details.
We understand how important clear communication is when booking combined experiences such as dinner and spa packages. Please note that all venue information, inclusions, and terms are listed on the experience page to ensure full transparency before purchase and booking.
That said, we truly appreciate your comments, as they help us review how our experiences are presented and identify areas where we can improve clarity for our customers.
We would also be happy to look into your specific case further. Kindly share your order details with us at support@wondergifts.com, and our team will do their best to assist you and provide a suitable resolution.
Wondergifts からの回答
Thank you so much for your kind feedback!
We’re delighted to hear that Liza Wendy provided you with a great experience. We’ll be sure to share your wonderful comments with her — she’ll truly appreciate it.
Thank you again for your support, and we look forward to serving you again soon!
Horrible service
I purchased a gift card and selected the option to have flowers delivered with it so the gift wouldn’t arrive on its own. Unfortunately, the company decided to ship them separately, which completely defeated the purpose. My friend received a bouquet of already sad-looking flowers a full day before the gift card arrived, with no note, no sender information, and nothing indicating who they were from. The gift card then arrived separately the next day — alone.
The only reason my friend knew the flowers were from me was because I had told her to expect a surprise delivery. It turned what should have been a thoughtful gesture into a very awkward and embarrassing experience. Very disappointing execution and poor attention to customer experience. I won’t be ordering from them again.
2026年5月10日
自発的なレビュー
Wondergifts からの回答
We completely understand how disappointing and frustrating this must have been, especially as the flowers and gift card were meant to arrive together as part of a thoughtful surprise. We sincerely apologize that the deliveries were separated and that the flowers arrived without any note or sender information, which took away from the experience you intended for your friend.
This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We would like the opportunity to look into this further and see how we can make things right. Please kindly share your order details with us at support@wondergifts.com, and our team will assist you directly.
Again, we’re very sorry for the inconvenience caused and appreciate your honest feedback.
Becareful with the wording
Becareful with the wording. The spa locations are not in the same location as the dinners/lunches. The wording implies they are!!
2026年5月9日
自発的なレビュー
Wondergifts からの回答
We understand how important clear information is when planning an experience. Please note that all details for spa, lunch, and dinner experience are listed individually on our website to ensure full transparency before purchase and booking.
We truly appreciate you bringing this to our attention, as customer feedback helps us review how information is presented and improve the overall experience for future customers.
If there is anything further we can assist you with, please feel free to reach out to us at support@wondergifts.com.
It was amazing and smooth work by…
It was amazing and smooth work by Georgina, she really helped me in everything from A to Z.
2026年5月10日
自発的なレビュー
Wondergifts からの回答
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had such an amazing and smooth experience. Georgina will be delighted to know that her support and assistance from start to finish made a positive difference for you.
We truly appreciate your kind words and look forward to serving you again soon!
WORST EXPERIENCE EVER!
WORST EXPERIENCE EVER!
They advertised a spa package for 2 people for 400 AED.
But when I tried to book the appointment, I was suddenly told I need to pay an EXTRA 400 AED on top!!!
What’s the point of buying a “gift experience” if the recipient still has to pay almost the same amount again?
And the funniest part — the original price directly through the spa is almost HALF CHEAPER than through Wondergifts.
Very misleading advertising and extremely disappointing customer experience.
2026年5月9日
自発的なレビュー
Wondergifts からの回答
We completely understand how frustrating and disappointing this situation must have been, especially if the additional charges came as a surprise during the booking process. Please note that some experiences may have specific terms, upgrades, or restrictions set directly by the partner venue, and we always aim to display these details as clearly as possible on the experience page.
We would genuinely like the opportunity to review your case further and better understand what happened. Kindly share your order details with us at support@wondergifts.com, and our team will investigate this to provide you with a proper resolution.
We appreciate your feedback, as it helps us improve both our communication and customer experience.
Great support
2026年5月9日
自発的なレビュー
Wondergifts からの回答
We’re so glad to hear that you had a great support experience with us. Your appreciation means a lot to our team and motivates us to continue providing the best service possible.
We look forward to assisting you again soon!
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