Still waiting on the replacement panels that were damaged in transit due to very poor packing and little tape to keep the boxes sealed. Reached out to customer service and panels and screws. Was told... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Gorgeous product and quality (real wood!) and I love the versatility. We purchased the smoked larch panels and the colors are amazing and vary by slat (which looks so much more dynamic than a single... もっと見る
We ordered 8 2’ panels for an accent wall in our new home in Wisconsin. Even though they shipped 16 12” panels the wall went up without a hitch. And it’s beautiful. The quality of panel is excellent a... もっと見る
I mean the package showed up a little beat up, but the panels were fine. You guys should add to your instructions, that if you have to use a jigsaw to cut out holes for outlets, that one should painte... もっと見る
企業情報
WoodUpp - USA について
当該企業による記述
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
当該企業による記述
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
連絡先
Hickory Street 391, 27030, Mount Airy, North Carolina, 米国
- 336 755 2268
4.4
優良
414件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 93％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It’s a nice product and a quick delivery
2026年4月20日
WoodUpp - USA からの回答
So happy to hear that – we really appreciate you taking the time to share your experience with us! 😊 Thank you so much for your kind support, Steve!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Happy Woodupp Customer here.
The communication from Woodupp was great. I had issues with my delivery address because the website could not validate it, but they were quick to respond and take care of the issue. The product is good quality, although too expensive IMO. The Akupanels are easy to work with and I really like the look of our finished wall. I like the accessories that you can add to the panels. Everything arrived in perfect condition.
2026年4月22日
WoodUpp - USA からの回答
Thank you for your detailed review, Rob! We're really happy to hear that our team could quickly help with the delivery address issue and that everything arrived in perfect condition. 🤗
It’s great to know that you found the Akupanels easy to work with and that you’re enjoying the final result and accessories. We also appreciate your honest feedback regarding the pricing.
Thank you again for choosing WoodUpp! 🌟
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Stain on Walnut is still inconsistent
Stain on Walnut is still inconsistent. Also, one of the panels was scratched with what looked like a knife cut or razor.
2026年4月17日
WoodUpp - USA からの回答
Thank you for your feedback, Dwayne. We’re sorry to hear that the stain on the Walnut panels was inconsistent and that one of the panels arrived damaged with a scratch.
This is not the experience we want for our customers. Please feel free to contact our team at pm@woodupp.com with photos and your order details, and we’ll be happy to look into this for you and find a solution.
Thank you again for bringing this to our attention. 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
WoodUpp - USA からの回答
Reading this feels like a high five to everything we strive for every day — creating beautiful products and making sure the experience around them feels just as great.
Thank you so much for your kind words, Christopher! 🌟
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Would give 6 stars if I could
My end to end experience with WoodUpp was great. Their support answered all my questions quickly and even sent me a personalized email notifying me when product I was interested in was back in stock (shout out Elaina M.!). The product shipped quickly, was easy to assemble, and is high quality. I am very pleased with my purchase.
2026年5月19日
自発的なレビュー
WoodUpp - USA からの回答
Thank you so much for taking the time to write such a thoughtful review, Osaze! Reading messages like yours truly means a lot to us, and I’m so happy I could help you during your journey with WoodUpp. 😊
We always aim to create not only beautiful products, but also a genuinely great experience from start to finish, so hearing that everything from the support to the shipping, assembly, and quality lived up to your expectations honestly makes my day!
Thank you for choosing WoodUpp and for sharing your experience so warmly. Customers like you are the reason we love what we do. ✨
Warm regards,
Elaina M.
WoodUpp USA
Looks good!
2026年4月20日
WoodUpp - USA からの回答
Anthony, this is so great to hear! Thank you so much for your 5 stars! We truly appreciate your support! 🌟
All the best
Team WoodUpp USA
Incredible customer support.
2026年4月15日
WoodUpp - USA からの回答
Feedback like this genuinely makes our day and means a lot to the whole team ✨ Thank you so much, Antonie! 🙌
Best regards,
Stine Brorsen
Customer Experience Manager
THEY LISTENED TO MY CONCERNS AND FEED…
THEY LISTENED TO MY CONCERNS AND FEED BACK. THEY REACHED OUT WHEN I CONTACTED THEM AND SHOWED GOOD WILL WITH PROVIDING A DISCOUNT CODE WHEN THE OTHER CODE HAD ALREADY ESPIRED.
2026年4月16日
WoodUpp - USA からの回答
Kyra, thank you so much for taking the time to share your experience 😊 We’re really happy we could help and find a solution together. We always want our customers to feel heard and supported, so your feedback truly means a lot to us ✨
Best regards,
Team WoodUpp USA
Great system!
You make the highest quality shelves and accessories. Everything feels and looks high end and is super functional. Keep up the great work.
2026年4月16日
WoodUpp - USA からの回答
Tim — WOW! Reading feedback like this is exactly why we do what we do. We put a huge amount of thought into creating products that not only look beautiful, but also feel premium and work effortlessly in everyday life — so hearing that you noticed all those details means the world to us ✨
Thank you so much for the support, Tim — and for being part of the WoodUpp journey 🙌
Best regards,
Stine Brorsen
Customer Experience Manager
The products are great
The products are great. The only reason this isn't a 5-star is because I got a bill for $140 of customs fees AFTER I paid for the shipping.
2026年4月13日
WoodUpp - USA からの回答
Thank you for your review and for your honest feedback, Allison 😊 We’re really happy to hear that you’re pleased with the products.
We completely understand your frustration regarding the customs fees. Since the order was shipped to Canada, local customs duties and taxes can unfortunately apply separately from the shipping cost. We understand that unexpected fees are never fun, and we truly appreciate you sharing your experience with us ✨
Best regards,
Stine Brorsen
Customer Experience Manager
WoodUpp - USA からの回答
This is so great to hear, Teri! 😊
Thank you so much for choosing WoodUpp for your home. 🙌
All the best
Team WoodUpp USA
Great product!
2026年4月15日
WoodUpp - USA からの回答
That’s awesome to hear, Dawn! Thank you so much for your support and for taking the time to leave a review. 🙌
All the best
Stine Brorsen
Customer Experience Manager
Remote never worked with the LED…
Remote never worked with the LED lights, we tried calling, but sent to a European number and onhold for ever, disappointed.
2026年4月15日
WoodUpp - USA からの回答
I’m really sorry to hear about your experience, Daniel — especially after struggling both with the LED lights and trying to get in touch with us. I completely understand how frustrating that must have been, and that’s definitely not the experience we want you to have.
Of course your LED remote should work, and we’re only here to help you get everything working exactly as it should 😊
You’re very welcome to contact our USA team directly on 336 755 2268, and we’ll make sure you speak with someone locally who can help you further without the long wait times.
Thank you for taking the time to share your feedback with us — we’d really love the opportunity to make this right for you ✨
All the best,
Stine Brorsen
Customer Experience Manager
Nice concept but expensive
Nice concept. Some accessories were out of stock. some accessories you have to buy the matching hardware (i.e.. black finger screws) separately. $30 per hook seems expensive. Using 3M Command Hooks would be more cost effective.
2026年4月10日
WoodUpp - USA からの回答
Thank you for your honest feedback! We’re really happy to hear that you like the overall concept.
We completely understand your thoughts regarding both the accessories and the pricing, and we truly appreciate you taking the time to share that with us. Feedback like this is incredibly valuable as we continue improving both our products and the overall experience. 😊
We hope you’ll still enjoy the final result, and thank you again for supporting WoodUpp. 🙏
All the best,
Stine Brorsen
Customer Experience Manager
WoodUpp - USA からの回答
Wow — “honestly breathtaking” is such an incredible compliment, Amy 😊
Creating products that truly transform a space is exactly what we dream about every single day, so reading this genuinely means the world to our entire team! Thank you so much, Amy, for sharing your experience with us! 👏
All the best,
Stine Brorsen
Customer Experience Manager
WoodUpp - USA からの回答
Amazing! There’s nothing better than when the product exceeds expectations once it’s seen in real life ✨
Thank you so much for the amazing feedback and for choosing WoodUpp.
All the best,
Stine Brorsen
Customer Experience Manager
WoodUpp - USA からの回答
So great to hear this, Rob! 😊 Just let us know if you have any questions along the way regarding your client’s project — we’re always happy to help!
Best regards
Stine Brorsen
Customer Experience Manager
The product is excellent
The product is excellent. Have really enjoyed the look and the quality. Shipping was surprisingly fast. I was a little short on my first estimate for how much I would need, and when I ordered just a single panel, it still arrived almost overnight. Would highly recommend.
2026年4月10日
WoodUpp - USA からの回答
Thank you so much for your kind words about both the quality and the overall experience, Jason 😊 I am so happy to hear that the extra panel arrived quickly — we know how important that is when you’re in the middle of a project ✨
Best regards
Stine Brorsen
Customer Experience Manager
I LOVED the modern look the product…
I LOVED the modern look the product gave my room. And it was simple to install. I'm buying more!
2026年4月8日
WoodUpp - USA からの回答
Thank you so much for the amazing feedback, Angela 😊 It means a lot to hear that you’re coming back for more — that’s honestly one of the biggest compliments we can get!
We’ll be more than happy to help with your next project as well. 🙌
All the best,
Stine Brorsen
Customer Experience Manager
WoodUpp - USA からの回答
So great to hear that you had a good experience with both the product and our team ✨ Thank you so much for your 5 stars!
All the best,
Stine Brorsen
Customer Experience Manager
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