Wool Couture レビュー 

The people are lovely, every question I've had they've answered and have helped find yarn that is out of stock to match the shade I needed when I'd not ordered enough. Really helpful and kind and nice! :)

I ordered an easy knit cardigan kit from this company.i did have a few problems as although I did a tension square I realised I was going to run out of wool.I emailed them and asked me to send photos of my knitting and they very kindly offered to send me an extra ball of wool which is why I am giving them a 5 star review.
Also the pattern and wool is very easy to follow as I have not knitted for many years as I can no longer crochet.
I would definitely recommend them as they were very prompt in answering my problem and rectifying it.

I ordered from Wool Couture for my wife who loves craft and she and I have been delighted with what we received! Great quality, great service and communication, and a real springboard for creativity. Highly recommended!

A brilliant company. I ordered a scarf kit as a Christmas gift with a gift box, it arrived in a couple of days and it's gorgeous. The wool is in the gift box with the instructions and all wrapped in tissue paper. The gift box is lovely with the company logo in the top right hand corner and beautifully wrapped with a grey ribbon. The staff are friendly and helpful and I would 100% recommend this company.

I ordered already long ago, but the service is amazing! First of all. They have really great stuff and my mom will come soonish and i bought all that for her as a christmas gift that comes earlier. But it is gorgeous. I needed to wait. But so it sometimes is. When you have the patience all is good. And I bought a lot for her. So I am very happy - they are coming also very fast to you, answering all questions and I am very very happy. Thank you and you got someone with me.... I tell you that!

My husband bought me the Poppy Penguin kit and I've loved doing it. There's enough wool included for me to make two! I'm a beginner so I got a little confused with one part of the pattern. I emailed Wool Couture asking for help and they replied very quickly. They also sent me a video, showing me how to create the bit I was confused about. This solved my problem perfectly. Great company, great product and great customer service.

The customer service team at Wool Couture are super helpful and quick to reply. I had an issue with my order, contacted them at night and heard back the next morning. My order was dispatched the next day. Thank you Maria for your help. The wool is really good quality, and as a beginner, the manual provided alongside the youtube tutorials have made this a really good start to a new hobby. Will be buying more from them in the future.

I have bought many knitting kits from Wool Couture, such good quality wool and fabulous patterns. Staff are always so helpful and quick to respond if you have a problem with understanding a pattern.

I have had a few kits from Wool Couture and they've always turned out fantastic.

Exceptional customer service. I was going away and had made two orders to take with me.

Maria, combined them and ensured they arrived before I left. Can not recommend highly enough.

Being very new to crocheting, I emailed Wool Couture with a query about a pattern of theirs I was following. Within 24 hours I was on a zoom call and Claire walking me through the pattern.
Great customer service and really helpful. Thank you.

The colour wool I needed for the giraffe showed out of stock so I emailed to see if they knew when it would be back available ( my nieces pregnancy was only going to last so long!)
The kindest of ladies said she had one and if I placed the order she would ensure I got the lemon! So very kind and helpful. So thoughtful. It came really quickly and beautifully packaged. Thank you.

Good afternoon
I’d like to say I am working on Teetee the dragon, he is awesome. I am making slowly but surely progress. When I have questions I email Wool Couture. They are extremely kind and patient with me and explain the details of the row or rows that I am on. I highly recommend Wool Couture for buying their quality yarn and with help understanding a pattern. They’re excellent. You don’t need to take a class when you have them at hand! The ladies that have been answering my emails are very prompt and happy to help. Im for sure hooked and going to make more Auragami animals!
Thank you so much, Carolyn

absolutely great service and great products. the merino wool is lovely and the patterns are great. customer service is also fantastic and effectively helpful. I have been engaging quite a few times and they have always found a great solution.

I needed a project to see me through the dark winter months. This ticked all the boxes. Wool Couture clearly care about their craft and their customer service and support is excellent.

Mum has recently been diagnosed with dementia and I thought it would be lovely to do some crochet with her… with this in mind, I ordered a (rainbow) cushion kit and emailed Wool Couture to ask if they could arrange for delivery at really short notice. The lovely Maria sent a charming email, by return, promising me delivery in time for my trip to mums… the time spent with mum sharing the experience was so special, the kit is beautiful and the service was second to none… thank you!

A fantastic company after trying to get a pattern and wool from a chain shop who wanted nearly £100, which I did not buy.

I then found Wool Couture amazing choice of patterns and wool. I chose a blanket and my daughter wanted it knitted in navy blue. The pattern told me the needles also I needed so ordered them too, a fraction of the price. The order came with if a week very fast and it was packaged well and a nice touch of have a paper bag to my project in seemed so personal to me. Will defiantly order again.

I ordered a macrame weave kit. I have never attempted macrame or weaving before. The instructions were very clear and the quality of the materials was excellent. I would highly recommend a kit from Wool Couture.

What a wonderful company! I have ordered three of their small animal crochet kits and they are absolutely amazing. I was a little ambitious starting out with a kit, given I couldn't crochet at all! Claire was amazing at helping me to understand the pattern. I've nearly finished the projects and can't wait to give them to my nieces!

I've also ordered the winter shrug kit and Sam was so helpful with my questions about yarn selection. The quality of Cheeky Chunky yarn is so beautiful - it's incredibly soft and lovely to work with. I can't wait to finish it and wear it. I went for Hyacinth and it's simply stunning.

Everything from the quality of the products to their customer service has been outstanding. I highly recommend! I know that crocheting is going to be something I continue to enjoy, thanks to Wool Couture.

I ordered a crochet kit and near the end of the pattern I ran out of wool. I emailed them showing my tension, which was off by 1/2 stitch and got told I could order the remaining wool I needed. After already spending £50 on this blanket I expect it the right amount of wool. Usually kits give you more wool than you would normally need but this company seem to give you no room for even the smallest error!

I needed help knitting Robyn Octopus 🐙 I emailed Woolcuture who replied promptly and passed on my query. I was then contacted by Emma who gave me clear instructions and links to helpful videos. Emma replied to all my further emails answering questions and giving helpful advice. The videos were visually clear step by step and the vocal instructions precise.