Iâm absolutely delighted with my new kitchen worktops from Worktop Hub by HC Supplies. The quality is outstanding â the surfaces look genuinely beautiful and have completely transformed the space. Y... ãã£ãšèŠã
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Worktop arrived as indicated and put straight into the garage for storage and ticket marked â uncheckedâ as it was raining. When it came to being used we noticed front corner edge was damaged and scr... ãã£ãšèŠã
Needed a 4 metre length of worktop for our new utility room, requested samples which arrived the following day. We chose and ordered the one we wanted and was amazed that it was delivered 2 days later... ãã£ãšèŠã
I made a 'start of the morning' phone call and was welcomed by a cheerful and knowledgeable member of staff who was able to answer all my questions. The website has so much information available ab... ãã£ãšèŠã
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The UK's leading online independent worktop retailer. We supply well over 1000 worktops in a variety of materials including Laminate, Solid Wood, Acrylic, Quartz, Granite and Ceramic! Our laminate worktops offer a wide range of styles such as wood, marble, stone and so much more, as well as a variety of different textures so your kitchen worktops will not only look great, they'll feel great too! Worktop Hub also has it's own quartz, granite and ceramic worktop fabrication facility so we cut out the middle man and these worktops are templated and installed directly through us and saving you thousands! As well as the above, we offer a free sample service for the majority of our worktops . If you're in the market for a new kitchen worktop then Worktop hub is the place to be. You won't be disappointed!
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Unit 7 Diamond Business Park, WF2 8PT, Wakefield, è±åœ
- 01302 741709
- hello@worktophub.co.uk
- worktophub.co.uk
4.4
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Travelled to view worktops to theirâŠ
Travelled to view worktops to their showroom as stayed on their website
There is NO showroom itâs an empty building with a sign on the window saying showroom closed
Will not be ordering from them as spending thousands of pounds with a business that has nothing to show and a closed building is a recipe for disaster
2025幎11æ8æ¥
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Worktop Hub ããã®åç
Weâre very sorry to hear about your recent experience. Our showroom is currently closed, but we do offer a full online range of worktops, and you can order free samples to help you choose the perfect option for your project. If thereâs anything more we can assist you with, please feel free to call us directly on 01302 741 709.
Trying to add and extra delivery charges
I ordered a worktop and paid standard delivery, the next morning I received a text and email telling me I had to pay an extra 40 pound for the delivery because of my catchment area , I live just outside of bath city , firstly is it normal practice to pay for delivery and then them trying to take more money? Surly that should have been dealt with whilst ordering, in fact I did pay standard delivery charge when I placed the order and gave my address so they know where it was being delivered too so why the extra 40 pound on top ? , disgusting behaviour
2025幎11æ11æ¥
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Worktop Hub ããã®åç
Weâre very sorry for the inconvenience you experienced. Unfortunately, your order slipped through our automated shipping checks, and because your delivery location falls into a zone with a slightly higher courier rate, the additional £40 charge had to be applied in order to proceed with the delivery. You were given the option to cancel the order, and we completely understand how frustrating this situation can be.
These rare issues do happen from time to time, and weâre actively working to improve our online systems to prevent this from happening in the future. We truly appreciate your feedback and your understanding.
Non-existent customer service
Non-existent customer service. I emailed them twice asking for a quartz worktop quote and they just ignored me.
No way am I buying anything from these guys. If customer service is this poor before I've even handed over my money I'm scared to find out what happens after they have my money.
2025幎11æ8æ¥
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Worktop Hub ããã®åç
Weâre very sorry to hear about the experience youâve had. This isnât the level of service we aim to provide. If you could please share a few more details about how you reached out to us, weâd really appreciate the chance to investigate further and understand what went wrong.
Thank you for bringing this to our attention.
Convenient
Ordered some free samples to try in in my kitchen install
2025幎11æ7æ¥
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Worktop Hub ããã®åç
Thank you for your review. We hope the samples help with your kitchen installation, and if you need any further samples or advice while choosing, weâre always happy to help.
Easy samples and info
2025幎11æ7æ¥
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Worktop Hub ããã®åç
Thank you for your review. We hope the samples help you choose the right finish for your kitchen, and weâre here if you need anything further.
Brilliant company
Called the helpline after needing to ask a question brilliant customer service, thank you
2025幎11æ5æ¥
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Worktop Hub ããã®åç
Thank you for your kind review. Weâre really pleased to hear that our team was able to help and that you received brilliant customer service. We appreciate your feedback.
Worktop Hub ããã®åç
Thank you for your review. Weâre glad you found our service helpful and informative â we really appreciate your feedback.
All in one place
If I or any of my friends ever need kitchen countertops, I will definitely order from this company, comprehensive service, all in one place.
very friendly, helpful and professional Customer Service.
The quality is similar to that in other places, but I received the entire service from cutting the sides and sending it to my home in one place, I didn't have to involve anyone else in it.
2025幎10æ2æ¥
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Worktop Hub ããã®åç
Thank you very much for your detailed review. Weâre delighted to hear that you found our service friendly, helpful and professional, and that having everything from cutting to delivery handled in one place made the process easier for you. We really appreciate your recommendation and hope to help you or your friends again in the future.
Worktop Hub ããã®åç
Thank you for your great review. Weâre really pleased you had a great experience and appreciate your recommendation.
Great products and great service!
2025幎10æ21æ¥
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Worktop Hub ããã®åç
Thank you for your kind review. Weâre really pleased to hear youâre happy with both our products and service.
SAMPLES
I have ordered samples as prices seem reasonable I am trying to match some of the original worktops
2025幎10æ20æ¥
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Worktop Hub ããã®åç
Thank you for ordering samples with us. We hope they help you match your original worktops, and if you need any further samples or assistance, our team will be happy to help.
Easy to use website
2025幎10æ17æ¥
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Worktop Hub ããã®åç
Thank you for your feedback. We hope the samples help you find the right match, and please let us know if you need any further assistance.
Deceitful misrepresentation of delivery charges
I tried to purchase a kitchen worktop on the 'last' day of a sale, which has since been extended, a regular occurrence, it seems. I paid the advertised "delivery cost, £39.95 per order", and the next day I received an email advising I would need to pay an additional £40 delivery fee due to my postcode. I therefore cancelled and how now received a prompt refund. I did subsequently try to order from them over the phone (I still need a top), and whilst they won't facilitate this, I was told that the advertised delivery cost on the website would be the price I pay, until I pointed out the issue, and was then told that a £40 surcharge would be applicable. A time wasting and deceitful misrepresentation of delivery charges on the website, as this has been reported before.
2025幎10æ13æ¥
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Worktop Hub ããã®åç
Weâre very sorry for the inconvenience you experienced. Unfortunately, your order slipped through our automated shipping checks, and because your delivery location falls into a zone with a slightly higher courier rate, the additional £40 charge had to be applied in order to proceed with the delivery. You were given the option to cancel the order, and we completely understand how frustrating this situation can be.
These rare issues do happen from time to time, and weâre actively working to improve our online systems to prevent this from happening in the future. We truly appreciate your feedback and your understanding.
Quick delivery
2025幎10æ8æ¥
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Worktop Hub ããã®åç
Thank you for your review. Weâre pleased to hear your order arrived quickly and appreciate your feedback.
Great selection
The selection is great but not being able to filter by colour made it less helpful
2025幎10æ1æ¥
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Worktop Hub ããã®åç
Thank you for your feedback â we really appreciate it. Weâll be using this to improve our offering and make the browsing experience more helpful in the future.
Amazing worktop prices
Amazing worktop prices and great you can get 4 free samples sent by post.
2025幎9æ28æ¥
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Worktop Hub ããã®åç
Thank you for your great review. Weâre pleased you found our worktop prices competitive and that the free sample service was helpful. We appreciate your feedback.
Great experience
Super easy website to navigate, good prices, excited for my delivery!
2025幎9æ28æ¥
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Worktop Hub ããã®åç
Thank you for your lovely review. Weâre really pleased to hear you found the website easy to navigate and our prices competitive. We hope youâre delighted with your delivery when it arrives.
Not particularly happy with theâŠ
Not particularly happy with the customer service I received, Its extremely poor business. I had already purchased the materials (bolts & colorfil) but because they didnât arrive on time (with the worktops) I had to walk off the job and go and buy them again. This has left me out of pocket and caused unnecessary disruption to both me and my customer.
To make matters worse, they have told me they will issue a refund when I send the 2 items back. I have no intention of going back to the customerâs house now that the job is finished just to return a parcel that should have been delivered with the worktops in the first place. This mistake is not mine to rectify.
2025幎9æ25æ¥
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Worktop Hub ããã®åç
Weâre sorry to hear about the inconvenience caused and appreciate you taking the time to share your experience. The bolts and Colorfill were dispatched separately as part of a standard process, and tracking shows they were on their way, but we understand that timing was important for your installation.
As these items were delivered, our usual procedure is to request their return before issuing a refund â this is standard practice across the industry. We do understand your position, though returning the items doesnât require revisiting your customerâs home; they can be returned directly from your own address.
While we appreciate that this situation was frustrating, the materials were supplied, and we are simply following the normal return process. That said, weâre always looking for ways to improve, and your feedback will help us review how accessory items are handled alongside worktop deliveries.
If thereâs anything further we can assist with, please let us know.
Just ordered some samples
Just ordered some samples. Very easy to do and I look forward to seeing them soon
2025幎9æ25æ¥
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Worktop Hub ããã®åç
Thank you for your review. Weâre glad you found the sample ordering process easy and hope youâre pleased with them when they arrive.
Initial browsing experience
Easy to browse the website and I can find all brands that I'm interested in and requested samples. I haven't placed any orders yet.
2025幎9æ24æ¥
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Worktop Hub ããã®åç
Thank you for your review. Weâre pleased to hear you found the website easy to browse and were able to find the brands you were interested in. We hope the samples help with your decision, and weâre here if you need any assistance when youâre ready to order.
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