Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should... もっと見る
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World of wheelchairs are fantastic. A clip thing broke off my mum’s wheelchair and I was advised by another store to buy a new footrest. Not only did WOW call me to check that I had the correct order... もっと見る
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Excellent service of good product and price Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company th... もっと見る
企業が回答しました
企業情報
当該企業による記述
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
連絡先
8 Victoria Street, DN14 5DZ, Goole, 英国
- 01405 947340
- hello@worldofwheelchairs.com
- worldofwheelchairs.com
Bought the G-Explorer
Bought the G-Explorer, all terraine wheelchair. Price and service was good.delivery quite quick too. The chair is both taller and wider when folded, than I had realised. But the main wheels can detatch to give flexibility around this. The chair instruction book was in the bottom of the box, under the chair. I felt tye instructions lacked some detail regarding actual assembly. Search of YouTube came to the rescue again! Yer I recommend, it's a decent chair at a decent price, no doubt. But don't expect it to be too compact size wise. Check the dimensions for your own needs.
2025年7月28日
World of Wheelchairs からの回答
Hi Karen!
We are so grateful for your detailed 5-star review ✨ We are pleased to hear you found your G-Explorer to be a great chair at a reasonable price, and also that our service and delivery time met your expectations.
We would also like to thank you for providing such helpful feedback regarding the folded size and the assembly instructions, and we appreciate you noting about the detachable wheels as a helpful workaround for the size of your chair.
Please accept our sincere apologies that the instructions were difficult to find and lacked certain details for the assembly of your chair. Apologies as well for the inconvenience of searching instructions via YouTube. We will pass this feedback regarding documentation and the packaging process to the manufacturer straight away to try and amend this for future orders!
Thank you, again, so much for recommending the G-Explorer. Your full honesty and review is incredibly helpful for, not only future customers, but for us as a company as well ☺️
- Kat
World of Wheelchairs からの回答
Hi Tom,
Thank you for the 5-star review ✨ We are delighted to know that our quick delivery service met your expectations.
We really appreciate the feedback and for you taking the time to share your experience!
- Kat
Excellent service
Excellent service ,delivered so quick, package undamaged and wheelchair ready to use, cannot ask for better service thank you
2025年7月21日
World of Wheelchairs からの回答
Hi Shirley,
We couldn't ask for better feedback ourselves—thank you!
Knowing that your wheelchair arrived safely, quickly, and ready for immediate use is exactly what we aim to deliver to our customers.
We appreciate your very kind words about our service and are delighted to have earned your 5 stars! 💫
- Kat
purchased the G-Lite pro
purchased the G - Lite pro wheel chair. Great product and great price
2025年7月21日
World of Wheelchairs からの回答
Hi there James,
That's fantastic! We are so thrilled to hear that you are pleased with your G-Lite Pro and found the product and the price to be great ⭐️
Thank you for choosing World of Wheelchairs and for taking the time to share your feedback ☺️
- Kat
Fantastic service
Fantastic, quick service.
Very helpful.
And the wheelchair is Fantastic
2025年7月21日
World of Wheelchairs からの回答
Hi there!
Thank you so much for taking the time out of your day to share your positive experience! We are absolutely delighted by your review ✨ Your feedback means the world to us ☺️
Kat
The G-Excel, now with go faster wheels!
The G-Excel turned up quickly as anticipated by paying for express delivery, and was securely packaged. It went together quickly and easily but one of the large rear tyres was flat. After inflating it twice, neither time holding the air for longer than 15 or 20 minutes, I decided to go to Halfords to get a new inner tube because my daughter needed the chair the next day and it would have taken longer to get it fixed by contacting the manufacturer. Apart from this, the chair is brilliant and easy to use and my daughter is very pleased. However, the flat tyre could have spoiled things for her.
Subsequent to this, World of Wheelchairs has been in touch and offered to reimburse the cost of replacing the inner tube which is very good of them but also that they will flag it up to the manufacturer for investigation. I have passed on some more info that may help. It is unusual that one tyre was fine and one was flat but in the end all was well. My daughter is very pleased with the chair....'it turns on a sixpence' - it is light and manouverable while still feeling reassuringly strong. It looks incredible too. Improved the rating due to great customer service!
2025年7月14日
World of Wheelchairs からの回答
Thank you for your review and for your kind words about the G-Explorer – we’re so pleased to hear your daughter is enjoying it and that it’s working well for her overall.
We’re really sorry to hear about the issue with the rear tyre. If you’d like to get in touch with us directly, we’d be happy to reimburse you for the cost of the replacement inner tube – just drop us a quick message with the details.
Thanks again for your feedback and support.
World of Wheelchairs からの回答
Hi there,
Thanks so much for the 5 stars! We’re really glad you’re happy with the quality and adjustments – that means a lot.
Tom
YOU DID WAHT IT HAS TO BE DUN
YOU DID WAHT IT HAS TO BE DUN
WE ORDER SMOOTHLY
GAVE EXSELLENT SERVICE
EN DILVERT VERY FAST
SO 5 STARS
2025年7月4日
World of Wheelchairs からの回答
Hi there,
Thank you for the review! Great to hear everything went smoothly and that you were happy with the service and fast delivery.
Thanks again for the 5 stars!
Tom
Excellent service prompt delivery of…
Excellent service prompt delivery of wheelchair and great price thankyou
2025年6月30日
World of Wheelchairs からの回答
Hi there,
Thanks so much for the lovely review! We're really glad you were happy with the service, quick delivery, and price.
Much appreciated!
Tom
Great company to deal with
Great company to deal with, their customer service and communication are excellent and I wouldn't hesitate to buy from them again in the future. They went out of their way to accommodate an urgent delivery of a wheelchair that I needed so I can't thank them enough.
2025年6月27日
World of Wheelchairs からの回答
Thank you for the fantastic review! We’re so pleased we could help with the urgent delivery and that you were happy with the service and communication.
We really appreciate your kind words and look forward to helping again in future!
We had a very pleasant conversation…
We had a very pleasant conversation with Tom, who helped us by listening to what we wanted and then he sent us a link to the order such that we could simply provide payment via card.
The chair arrived the next day!!!
Wonderful!!!
2025年6月27日
World of Wheelchairs からの回答
Thanks so much for the lovely review. I'm glad I could help - It was a pleasure speaking with you. I'm glad we managed to sort out the order in the end!
If you need anything else, just let me know!
All the best,
Tom
World of Wheelchairs からの回答
Thanks so much for the great review! We're really glad you’re happy with the fast delivery and finding the chair both comfortable and sturdy.
Tom
World of Wheelchairs からの回答
We’re really pleased you had a great experience and that our email support hit the mark. Thank you for your kind words and don't hesitate to get in touch if you need anything
No hassle ordering order arrived when…
No hassle ordering order arrived when promised in perfect condition
2025年6月16日
World of Wheelchairs からの回答
Thanks for the great review! We're really glad everything arrived on time and in perfect condition – hassle-free is exactly what we aim for.
Tom
Would recommend
Came next day even though we hadn’t paid for it. The people who dropped it off. Lovely offered to bring it in for us. Very easy to get out
2025年6月23日
World of Wheelchairs からの回答
Hi there,
Thanks so much for the 5-star review! We recently switched couriers to help improve the delivery experience, so it’s great to hear that came through for you.
Glad it arrived quickly and was easy to get set up – and lovely to hear the delivery team made a good impression too!
All the best,
Tom
Delivered on time with care.
Delivered on time with care, well packaged and securely loaded.
Thank you WOW.
Doug Clarke.
(Ex Warehouse/Distribution.)
2025年6月16日
World of Wheelchairs からの回答
Hi Doug,
Thanks so much for the kind review – it means a lot coming from someone with your background in distribution! Really pleased everything arrived safely and on time.
Tom
A Good Experience
I ordered knowing new stock was expected the following week. Expecting delays I was delighted to see that stock arrived exactly when they said it would and delivery was then very speedy. Goods all complete and now awaiting a test run!!
2025年6月14日
World of Wheelchairs からの回答
Thanks for the lovely review! We're really glad everything arrived just as expected and that delivery was nice and quick.
Tom
Problem Quickly Resolved - Excellent Service!
I had a slight issue with the panel on my new wheelchair so emailed the company with two images along with a description. The gentleman I dealt with was very prompt in replying and extremely helpful. He personally ensured my replacement was handled and overseen and that all of my other related needs were met. I am very pleased with my experience.
2025年5月29日
World of Wheelchairs からの回答
Hi there,
Thank you so much for your thoughtful review and for the 5 stars!
I’m really glad we could get everything sorted quickly for you. It means a lot to hear that you were happy with the support and that your replacement was handled to your satisfaction. Helping our customers feel confident and cared for is exactly what we strive for.
Wishing you all the best, and please don’t hesitate to reach out if you ever need anything else!
Tom
Good service quick and professional.
2025年6月2日
World of Wheelchairs からの回答
Thanks very much for taking the time to leave a review.
We’re glad everything was handled quickly and professionally for you — that’s exactly what we aim for.
All the best,
Tom
The World of Wheelchairs Team
Amazing service
I mistakenly ordered the wrong size wheelchair but the service I received was excellent. The wrong wheelchair was collected and a new one delivered all within a week. The G-Explorer wheelchair is everything I hoped for and I am looking forward to taking it on holiday.
2025年6月5日
自発的なレビュー
World of Wheelchairs からの回答
Thank you for your lovely review!
Mistakes happen, so we’re really pleased we could get everything sorted quickly for you. Great to hear you’re happy with the G-Explorer — we hope it serves you well on holiday and beyond.
Tom :)
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