Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... もっと見る
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Great service and communications. Bought a couple of parts for a friend's wheelchair, parts arrived as agreed and were easily fitted. WoW we're a great find and will definitely use them again should... もっと見る
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World of wheelchairs are fantastic. A clip thing broke off my mum’s wheelchair and I was advised by another store to buy a new footrest. Not only did WOW call me to check that I had the correct order... もっと見る
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Excellent service of good product and price Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company th... もっと見る
企業が回答しました
企業情報
当該企業による記述
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
連絡先
8 Victoria Street, DN14 5DZ, Goole, 英国
- 01405 947340
- hello@worldofwheelchairs.com
- worldofwheelchairs.com
World of Wheelchairs からの回答
Next-day delivery is always a nice bonus! Thanks for letting us know it all arrived quickly and your kind review
Very light weight and monoeuverable
Very light weight and monoeuverable. Easy to lift out a d in car boot. Looks stylish, comfortable to sit in and I thought good value for money. All in all very pleased with purchase.
2025年5月14日
World of Wheelchairs からの回答
Thanks for the great review — really glad to hear you're happy with how lightweight and practical it is. Sounds like it’s ticking all the right boxes for you, which is exactly what we hope for.
Just reach out if you need any support.
Tom
World of Wheelchairs からの回答
Hi there,
I'm really glad the communication and service stood out. We’ll pass that on to the team and keep it up.
Good communication, helpful customer service. Delivered in good time.
The company has a physical outlet and I messaged them asking if they would let me try out the wheelchair before purchase, they were happy to oblige and just needed to know the seat size so that they could get one out for me. Unfortunately I wasn't able to take them up on their offer because I couldn't get to the store in a timely manner and wanted the wheelchair as soon as possible. So I ordered online.
My wheelchair arrived quicker than I expected and I received good communication from both the company and the courier during the process.
The chair arrived in a big box, assembled apart from the footrests and cushions.
I trialled it in the house first as per the terms and condition of purchasing in case of need to return. Then took it out for it's first ride once I was content that the chair was in a satisfactory condition.
One month's free insurance can be included with wheelchair purchases (if you add it to your basket). I forgot and the company kindly added it for me when I emailed them post-purchase.
VAT relief is available for disabled customers on checking out their basket, which is easier than claiming it back retrospectively.
I'm very pleased with my purchase and would use the company again.
2025年4月24日
World of Wheelchairs からの回答
Thanks for such a detailed and thoughtful review.
It’s great to hear that things went smoothly from ordering through to delivery — and we're glad the team could help with the insurance and VAT bits too. Shame you couldn’t make it in to try the chair in person, but we’re really pleased it’s working well for you.
Appreciate you taking the time to share your experience — and we'd be more than happy to help again in future.
All the best,
Tom
Very smart good value Good quality good…
Very smart good value Good quality good features just Wright very happy thanks 😊 good service.
2025年5月8日
World of Wheelchairs からの回答
Really glad to hear you're happy with the chair and the service. Appreciate you taking the time to leave a review!
The wheelchair is is fab and…
The wheelchair is fab we’re so happy with it and communication by email was 10/10
2025年5月6日
World of Wheelchairs からの回答
Hi Dee,
Thanks so much for the lovely review! We're really glad to hear you're happy with the wheelchair — and that our emails hit the mark too!
If you ever need anything else, just drop us a message.
Quality wheelchair easy to use
Quality wheelchair easy to use, fold and lift in to the car. Outdoor wheels make it great for getting outside and round the garden.
2025年4月22日
World of Wheelchairs からの回答
Hi there Elmer, it's great to hear your wheelchair is ideal and convenient for your needs
World of Wheelchairs からの回答
Hi there,
Thanks for the kind words! We’re glad to hear you’re happy with your order and felt it was good value.
If there’s anything we could’ve done to make it a full 5-star experience, we’re always open to feedback.
All the best,
Tom
The WOW Team
Excellent Product and Service
2025年4月29日
World of Wheelchairs からの回答
Thanks for the 5 stars! We're really pleased you were happy with both the product and the service.
G-Explorer
Ordered a wheelchair and had delivery the next day. Customer service was above and beyond. I would not hesitate to use World of Wheelchairs again.
2025年5月1日
自発的なレビュー
World of Wheelchairs からの回答
Hi Jan,
Thanks so much for the lovely review! We’re delighted to hear the G-Explorer arrived so quickly and that you found our customer service went above and beyond.
We’d be more than happy to help again anytime.
Tom :)
Tive Star Service.
We were delighted with the service and quick delivery. We were also eligible it turns out to not pay VAT because of my husband’s age and disability, and World of Wheels informed us and deducted it from our bill. I wouldn’t’ hesitate to recommend this company and I think they are well worth the 5 stars awarded.
2025年4月14日
World of Wheelchairs からの回答
What a lovely review — thank you! We're so glad everything went smoothly and that we could help you with the VAT relief; it's always nice when we can make things a little easier for our customers.
Delighted you were happy with the service and delivery — and your kind words and recommendation really do mean a lot to us.
Very efficient service with good…
Very efficient service with good information given about the delivery, l had borrowed the wheelchair at a National Trust property and found it very comfortable in the gardens and decided to buy one .Yours was the best price ,l hadn't expected it to come as quickly as it did ,but l was very impressed with the efficient service Thank you
2025年4月14日
World of Wheelchairs からの回答
Thanks so much for the kind words! We love hearing how you discovered the chair at a National Trust property — even better to know it worked so well you decided to get one for yourself.
We’re really pleased the delivery was quicker than expected and that the price and service hit the mark.
Would prefer chair to be lighter and…
Would prefer chair to be lighter and prefer fixed foot rests built into frame
2025年4月18日
World of Wheelchairs からの回答
Thanks for your feedback — we really appreciate you taking the time to share your thoughts.
We understand that weight and footrest style can make a big difference, and we’re always reviewing our range to offer options that suit a variety of needs.
If you'd like help finding a lighter chair with fixed footrests, feel free to get in touch — we'd be happy to advise.
Efficient website
Efficient website. Flexible payment choices. Good uncomplicated and prompt delivery.
2025年4月17日
World of Wheelchairs からの回答
Hi there Dave,
Thanks for the great feedback! We're glad you found the website easy to use and the payment options convenient. Always nice to hear delivery was prompt and hassle-free too.
All the best,
Tom
FANTASTIC SERVICE.
FANTASTIC SERVICE.
big thankyou to Roy for a fabulous service. Super helpful. Easy to deal with. No Hassle. Delighted with our purchase.
2025年4月14日
World of Wheelchairs からの回答
Hi Rob,
Thanks so much for the glowing review! We’ll be sure to pass your thanks on to Roy — he’ll be chuffed to hear he made such a positive impression.
Great to know everything went smoothly and that you’re happy with your purchase. If you need anything else, we’re always here to help.
Cheers,
Tom
Excellent product and service let down by poor delivery
Excellent service of good product and price
Delivery let it down was not informed by delivery company they were bringing parcel and it was just left by back gate need to change delivery company then five stars
2025年3月25日
World of Wheelchairs からの回答
Thank you for the kind words about our product and service — we’re really pleased to hear you were happy with both.
We're sorry to hear the delivery experience let things down. That’s certainly not the level of service we aim for, and we've already raised this with the courier to help prevent it happening again.
We really appreciate the feedback — it helps us improve every step of the way.
Excellent very happy
2025年4月3日
World of Wheelchairs からの回答
Hi Amie,
Thanks for the lovely review! We’re so glad to hear you’re happy with everything.
If you ever need anything else, we’re just a message away.
Thanks,
Tom
pretty pretty good
Very good price. Quick delivery.
One point of improvement: after acknowledgement of my order I didn't receive the promised communication from the courier about the delivery time/date/tracking number. Luckily someone was at home when the item arrived.
2025年4月4日
World of Wheelchairs からの回答
Hi Freddy,
Thanks for the great feedback — really pleased to hear you were happy with the price and how quickly everything arrived.
Sorry the courier didn’t provide the usual tracking info. We know how useful that is, and it’s something we’ve already taken steps to improve with new tracking systems now in place.
Glad the delivery still went smoothly in the end, and thanks again for sharing your experience.
All the best,
Tom
It was very easy to order
2025年3月31日
World of Wheelchairs からの回答
Hi Caroline,
Thanks for your review! Great to hear the ordering process was nice and easy.
If there’s anything we could’ve done to make it a full 5-star experience, feel free to let us know — we’re always looking to improve.
Great price and excellent service
Great price and excellent service. Wheelchair well packaged and delivered quicker than expected. I would definitely use them again.
2025年3月26日
World of Wheelchairs からの回答
Hi there,
Thanks so much for the lovely feedback! We're really glad you were happy with the price, service, and speedy delivery.
Great to hear you'd use us again — we’d be more than happy to help anytime
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