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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Cannot recommend Ben from wren surveyors enough! He was so reliable & patient with us when carrying out a full survey on our new home. The process was so easy, which really helped as we had our hands... もっず芋る

5぀星のうち5の評䟡

Ben is an exceptionally good surveyor! Very detailed, extremely good value for money and has a genuine passion for property. He was more than happy to have a follow-up call, after sending the report w... もっず芋る

5぀星のうち5の評䟡

We would greatly recommend Wren chartered Surveyors. We were first time buyers and bought a Victorian conversion apartment, in need of refurbishment, in Brockley. Obviously a big step for us and... もっず芋る

5぀星のうち5の評䟡

Ben went above and beyond to help us with our recent survey for our property purchase. At short notice, he was able to secure a date and completed the survey with great expertise. The report was detai... もっず芋る

䌁業情報

  1. 土地家屋調査士
  2. 建築コンサルタント
  3. 建築物怜査業者
  4. 枬量技垫

さたざたな倖郚゜ヌスから提䟛された情報

Experienced chartered surveyors in London providing our customers with friendly and professional chartered surveying services on a full range of residential and commercial property matters. Our local knowledge supports London and South East based clients but we can and have worked for clients further afield. The founder, Benjamin Wigglesworth, is an experienced and qualified surveyor, previously a Director of an established company and now providing services independently. This allows us to spend more time with our clients and discuss the requirements in depth. We understand the value of communication and transparency, with this in mind we shape our service to suit the needs of our clients and their properties to create cost-effective solutions.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

38件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Excellent Homebuyers Report

The Homebuyers Report prepared for us by Ben at Wren Chartered Surveyors was excellent. It was carried out promptly, giving us time to fully consider what it said. It identified issues with the apartment we were on our way to purchasing and the block in which it was situated. Ben was happy to provide clarifications and answer our questions. The report played a large part in stopping us making what for us would have a been a significant mistake

2025幎7月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly Recommended

We were recommended Wren Surveyors and have had an experience whereby we would instruct Ben again should we need a professional expert with a personable approach.
From the offset communication was easy and smooth. We requested a Homebuyers Report for a property we are in the process of purchasing.
We received the report within the timeframe promised. This gave us time to go through the report. The conversation following the report was invaluable. I learned a great deal from Ben. He discussed in great detail, the points we had not quite understood. I felt able to tell him if I had not quite understood certain terms and comfortable when I needed layman’s terms applying.
Ben also pointed us in the right direction to pursue trusted and recommended tradesmen.

The follow up report was printed, sent by post in a professional, beautifully presented booklet with a branded notebook- really nice touch!

Even after our instruction of Ben at Wren Chartered Surveyors- I still ping him an email to tap into his expertise, I trust his opinion and anyone he would affiliate with.

2023幎11月21日
自発的なレビュヌ
5぀星のうち1の評䟡

Very disappointing

Ben Wigglesworth was appointed by the potential buyer for my house at Elephant and Castle to conduct a full survey on 31/08/2023.
He examined the house from inside and outside for about three and a half hours and according to the buyers the surveyor’s report stated that the house had several structural issues, the most severe being the structural issue on the front wall, the roof creep, several cracks/rafter issues and damp.
According to the buyers the surveyors general view was “this is a very expensive fix overall”.
The buyers added “We are disappointed as we love the house and location, but do not have the capacity to proceed and address these major issues”.
Finally, the surveyor’s “kind” message to me was “she might want to try to sell her house on auction”.
Because of this report the buyers decided to stand down from their offer.
I was in a state of shock for days, worrying that the house was soon going to collapse.
After I recovered from the initial shock, I approached a reputable London engineering company asking for a structural inspection of my house and their recommendations for future actions to remedy all structural issues.
The general structural inspection took place on 29th September 2023. A structural engineer accompanied by his colleague came to inspect my house and the report I received on 29th October among other points stated the following:
Front elevation (West) - Bowing at the top of the front façade but the brickwork is in good condition and the wall is stable. However, if the client requires from an aesthetic point of view to rebuild the part of the wall to make it less bowed then advice from a bricklayer should be sought.
“In conclusion, the house is in a good structural condition and there is no evidence of recent structural movements”.
I am now considering making a claim for surveyor’s professional negligence.

2023幎8月31日
自発的なレビュヌ
Wren Chartered Surveyors ロゎ

Wren Chartered Surveyors からの回答

Hi Duza,

I'm very sorry you feel this way, but please understand I have a duty to my clients who were your potential buyers, to alert them to any potential future liabilities with the property they have instructed me to survey.

It is my duty & responsibility to report any issues which I find with the property to my client within my report, which is what I did, however I used much more balanced language than what you state above. By the sounds of it the issue was then confirmed by the structural engineer you appointed as per your message above.

Following my report what my clients then decide to do with the information contained is solely up to them and I cannot be held responsible for their decisions, nor can they, they have every right to pull out of a sale if they wish.

Understand if I didn't report issues that I was aware of this would be a failure in my duty and potentially negligent.

I'm afraid I do not understand what you mean by my 'kind message' of saying you may need to auction your property; I was never in direct contact with you, other than meeting you on the day and would not advice you to do so as you are not my client so that is wholly inaccurate.

Please understand that, as you are not my client, reviewing my service is extremely unfair, as I have not provided you with a service to review.

If you would like to talk to me directly about the issues I identified you are welcome to reach out to me directly.

Best wishes

Ben

5぀星のうち5の評䟡

Ben was brilliant

Ben was brilliant. He was quick to respond and get a date in the diary to conduct the survey and within a week he had returned a very clear and comprehensive report. As well as this, he offered additional guidance for a couple of first time buyers which was invaluable, and continued to offer support on how to proceed with the survey results. Would thoroughly recommend to anybody looking to buy a property.

2023幎10月10日
自発的なレビュヌ
5぀星のうち5の評䟡

We couldn't be happier with the service


We couldn't be happier with the service provided by Ben at Wren. We were so impressed by not only the level of detail provided in our survey, but also how clearly it was laid-out. It provided extremely detailed technical information, but it was all worded and laid-out in a way that was really easy to read and really easy to understand. We had a long follow-up call with Ben, where he was incredibly generous with his time and his expertise, remembering every detail about the property with impressive clarity.
Wren are competitively priced, and I can't stress enough how pleased we are that we went with Ben instead of paying the same amount for a lesser service somewhere else.
We will undoubtedly be using Wren again.

2023幎8月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service and value!

Ben and Liz were great! They made this part of the home buying process easy and simple. The report was thorough and clear; the price is fair and Ben offers a call to talk through anything you don’t understand. Email reply to my questions was pretty quick too. For a first time buyer, I found it really helpful how clear and efficient Wren are. I felt confident in the service they provided. I would absolutely use them again in the future and recommend them.

2022幎8月23日
自発的なレビュヌ
5぀星のうち5の評䟡

WREN Surveyors are class

WREN Surveyors are class!

They were so professional and high quality, can't recommend them enough. They were thorough with there analysis and took the time to explain their finding with future implications (if any).

2022幎2月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Structural survey

Ben carried out a full structural survey on a house I was buying. He was really helpful and generous with his time throughout, explaining the report, and which of the issues identified were of serious concern. He was also happy to have a follow up conversation when it emerged that building consent had not been secured for a two-storey extension, and advise on another issue that emerged. I am very happy to recommend him.

2021幎11月25日
自発的なレビュヌ
5぀星のうち5の評䟡

We would greatly recommend Wren


We would greatly recommend Wren chartered Surveyors.

We were first time buyers and bought a Victorian conversion apartment, in need of refurbishment, in Brockley. Obviously a big step for us and one can imagine that we were quite keen to have a proper survey done 😀

We found Ben through a bit of research and the entire process was simply great. He was super responsive, extremely helpful and his report was very detailed & professional. Ben also took the time for us to meet him during his survey and talked us through the questions we had. In short, it was simply a great experience and we are happy we went with him. To recommend without question.

2021幎2月21日
自発的なレビュヌ
5぀星のうち5の評䟡

High quality surveying and excellent customer service

I cannot recommend Wren Surveyors more highly. The building survey we received was of exceptional quality (and has been highly complimented by all agents, contractors and family we have shared it with!) and provided great clarity and reassurance. On top of that, Ben was extremely kind and patient with our questions and lack of knowledge, providing lots of insider tips, advice and exceptional customer service at all times with great response times and flexibility. We are extremely grateful of his time and expertise!

2021幎1月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Ben is an exceptionally good surveyor

Ben is an exceptionally good surveyor! Very detailed, extremely good value for money and has a genuine passion for property. He was more than happy to have a follow-up call, after sending the report where we were able to ask some additional questions. Would highly recommend and will be using for future purchases!

2020幎11月20日
自発的なレビュヌ

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