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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
WWT.it è il più grande portale italiano di commercio all'ingrosso di orologi firmati, accessori di orologeria (batterie, cinturini e ricambi per orologi da polso), ingrosso bigiotteria moda occhiali da sole e accessori moda firmati.
Great shipping, great b2b, but basically retail prices disguised as wholesale.
WWT からの回答
Thank you for your feedback: we’re really glad you’re happy with the shipping and the B2B experience. Our goal is to offer consistent quality, reliable availability and fast service, which can sometimes impact our price structure.
Esperienza d’acquisto ottima: serietà, professionalità e gentilezza in ogni aspetto.
Servizio di assistenza rapido ed efficiente, fornitore serio ad affidabile, merce ottima e spedizioni veloci!
Esperienza d’acquisto eccellente: servizio rapido, affidabile e accompagnato da un’assistenza clienti puntuale, cortese e sempre disponibile lungo tutto il processo.
L’offerta di prodotti si distingue per qualità ed eccellenza, con prezzi altamente competitivi. Consigliatissimo!
Ottimo fornitore! Ho ordinato degli orologi per la mia attività e sono rimasta molto soddisfatta, specilmente per il supporto ricevuto durante il processo d'acquisto. Professionali e presenti. Tornerò sicuramente a fare acquisti da loro.
WWT からの回答
Grazie Helena!
Piacere nostro collaborare con Lei.
Grazie ancora, arrivederci.. al prossimo ordine!
Un azienda affidabile. L'assistenza clienti e il top, avevo bisogno e hanno risposto molto veloce alla mia richiesta. Da contattare senza riserva.
Ho acquistato da poco degli orologi Casio e Casio G-Shock per la prima volta.
La merce è arrivata esattamente come da tempistiche indicate ed in perfette condizioni.
L'assistenza è stata impeccabile e mi ha seguito in tutti i passaggi.
Consigliatissimo!
Da anni lavoro con questa azienda e trovo il servizio puntuale e veloce. Il sito è intuitivo e il feedback delle azioni molto chiaro. Consiglio di visitare il sito per scoprire i nuovi stock in arrivo. Per il mio negozio è molto utile poter ordinare anche pochi pezzi. Consigliato!
Fantastic place to visit for all . Friendly service , lovely buildings restaurant and car park .The only thing let it down was the dirty stagnant water , definitely needs filtration and purification
Amazing customer experience: their support is simple brilliant!
Shipping is quiete fast (even on the same day for goods they have in ready stock, while is up to one week if from a partner supplier of their network), selection of fashion products (watches, jewels, eyewear and more) is HUGE and I think in their field are among the best in Europe
We are WWT customer since many years and we are glad to have found such a great supplier: real stock available with good prices and fast delivery (expecially red rocket products). Efficient customer service.
Fornitore serio ed affidabile, molto veloce a processare gli ordini e con merce realmente disponibile. Ho acquistato diverse volte prodotti con ottimi sconti per la nostra regalistica aziendale e le consegne sono sempre avvenute nei tempi e nei modi concordati. Servizio clienti efficiente e competente.
Competent and helpful customer service. Original products and fast shipping service!
Congratulations!
Web site very intuitive
Real availability of stock items
Staff with a very good knowledge regarding orders and their capacity of problem solving is amazing.
I'm starting also with dropshipping service and my clients are satisfied.
good prices, great & professional support, fast delivery.
I appreciated the whole service.
Will intensifie business relation
I found them on Salehoo's directory and seemed like a good catch. Unfortunately just as I made my first "test" order, which stated "24 hour delivery", I got my first problem.. I waited patiently just to test their REAL delivery speed. After 7 days from my payment, I contacted them to ask why my order still has "Processing" in the status. Several days and several messages later they told me, the warehouse said the product was not in their stock anymore.
All this time I really struggled to get in touch with them because they NEVER answer the phone and many times the email responds with "Sorry, I am out of the office until day X". My "test" order proved too much for this company. Sorry, I will pass any future business with you..
In the end, at least they refunded my payment, but I wasted a whole month playing catch..
WWT からの回答
Dear Customer,
We sincerely apologize for the negative experience you had with your first order and fully understand your frustration.
Unfortunately, an unexpected stock issue occurred, and it was not communicated to you in a timely manner, resulting in an unacceptable delay. We also recognize that the difficulty you experienced in reaching our customer support was not up to the standard we aim to provide, and we are truly sorry for that as well.
We are already working to improve both our inventory management and the responsiveness of our customer service to ensure that situations like this do not happen again in the future.
Thank you for acknowledging the refund issued, although we understand it does not make up for the time you lost.
We hope to have the opportunity to provide you with a much better experience in the future.
Please feel free to contact us directly by mail or phone!
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