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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

TERRIBLE COMPANY SCAMMERS TRIED CHARGING ME £80 for there mistake and very lazy and rude workers on the phone so I cancelled my insurance with them waste of time

5぀星のうち1の評䟡

Can I give zero stars? My claim is ongoing since, wait for it, July 2018. It’s been 5 years and my case is due to be heard in court in two weeks. My case handler now tells me that I can’t claim loss o... もっず芋る

5぀星のうち1の評䟡

Absolutely awful to deal with. The online portal they use is often ignored by their staff despite being the only means of contacting them officially. Direct emails are ignored, for weeks, and calli... もっず芋る

5぀星のうち1の評䟡

They charge 35% out of your claim amount, for their “service”c yet their service includes the occasion online portal reply. You are not allowed to call them, they give no advice or help. They then swa... もっず芋る

1.5

ひどい

TrustScore 5段階評䟡の1.5

76件のレビュヌ

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1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

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1.5

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(76)

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5぀星のうち1の評䟡

Very rarely leave reviews

Very rarely leave reviews, but this company is a complete joke and I have no idea how they are still allowed to operate. Genuinely impossible to speak to anyone over the phone and even when they do answer after continuous tries they're unable to help in anyway. Been waiting nearly a year and still there has been no result as of yet! If you enjoy getting scammed this is the company for you. AVOID!!

2023幎3月23日
自発的なレビュヌ
5぀星のうち2の評䟡

Terrible company

Terrible company. Made a personal injury claim march 2021. Still wasn't finalised in dec 2022 after numerous phone calls and emails. They havent fought my corner at all, have settled on a low figure and are now billing me as they forgot id had an interim payment. I will be contacting the onbudsman.

2022幎12月9日
自発的なレビュヌ
5぀星のうち1の評䟡

I wouldn't wish this company on my


I wouldn't wish this company on my worst enemy. Absolutely pathetic service. They will ignore you, fob you off and then just not respond. It took 4 weeks just to pass over a medical report for signing. 2 weeks after signing it, not heard a thing. It's been over a year since the claim was made. I actually hate this company for their contempt of the customers. Pay extra and use someone like Admiral Law. That how I know this is so bad having had good service in the past. There is no live chat and you can't call them. Don't use them, they do not give a damn. When I raised a compliant they pretended not to see it. Awful all round. Toxic experience. AVOID!

2023幎2月21日
自発的なレビュヌ
5぀星のうち1の評䟡

Nearly a year on from my Car accident

Nearly a year on from my Car accident, still waiting for a settlement. They do NOT put up a fight for you. They advised me that My car seat and pushchair would be replaced as I couldn't access the boot after it had been written off, now to be told I can't prove the pushchair was in the car which is hilarious because you arranged for the car to be collected and even the people who officially wrote it off said about the pram in the boot. You DONT get a response within 2 working days maybe 2 working months or NO response at all. You cannot actually speak to anyone over the phone. I will NEVER use this company again. I just want my settlement and be done with this incompetent company

2022幎5月25日
自発的なレビュヌ
5぀星のうち1の評䟡

absolute joke of a company

absolute joke of a company!
i had an accident in july and put in a whiplash claim several days later. i have been ringing up every single week since to find out what’s happening with my claim & i get put through to a voice mail at claims team I, and i’ve heard NOTHIN, no update, no response, not a single person from that company has contacted me!!!!!!! they are a laughing stock!!! anybody who is thinking of going with these. please do not!!!!!

2022幎7月21日
自発的なレビュヌ
5぀星のうち1の評䟡

If you could give no stars I would !!!

If you could give no stars I would
Absolute disgrace a year after my accident I’m still waiting to settle been to every appointment they sent me too.
Tried to ring claim team B and not even the receptionist who’s in the same building as them can get through
I would avoid this company at all cost

2023幎1月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Very poor experience so far

Very poor experience so far. No one replies on portal, you can and told someone will call you back it never happens. Feels like I am continously chasing them with no joy. The guys answering the phones are great and helpful but there hands are tied with what they can do to help. Claims team C your very poor

2022幎8月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Doesn’t give the option for zero stars


Doesn’t give the option for zero stars so had to give one. Had an accident nearly a month ago due to no fault of my own and still haven’t received any help to make a personal injury claim and loss of earnings. They was quick to come and collect my car but still haven’t paid for the total loss. It’s 2022 and they still think it’s acceptable to send cheques to pay for things. Have called every day since and never once spoken to the same person and whatever you tell them they will write something different so it always goes against you. The reviews speak for themselves and I’d avoid this company at all costs. Zero customer service skills and no consideration for there customers whatsoever. Con artists is best at what they do, nothing else. But if you owe them money all of a sudden they want to speak to you. Pretty shocking that companies like this are allowed to exist in this day and age

2022幎9月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Do not make the same mistake I did

Went with 1st central as was insured with them so thought it would be best thing to do to handle my injury claim.
DO NOT MAKE THE SAME MISTAKE I DID.
Terrible commutation, never felt they were on my side and required constant chasing, and will do everything to avoid a phone call with you.
After eventually agreeing a fee to settle, funds were not in my account in the stated time frame had to chase, 5 days later after being told I would get a call back, I magically see the funds in my account, no apology or phone call. you have options don't let 1st central be one of them

2022幎1月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Absolute shambles of a company, Avoid !!!

1st Central Law have incorrectly filed a CCJ against my company, It appears they were too lazy and incompetent to check the details fully, instead they went for the easy option of heading to companies house and selecting the first company with a similar name.
Thankfully, I subscribe to Experian.
Experian quickly emailed me to advise of the CCJ against my company. I’ve since spent many hours on the phone trying to sort this out, Firstly with the county court serving the CCJ and then with 1st Central Law.
1st Central assured me of compensation for their incompetence, Now they’re denying that.

I’d very much avoid this company if you’re looking for legal support in a claim, clearly they don’t know their backsides from their elbow !

2021幎12月21日
自発的なレビュヌ

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