As stated in other reviews - I wish I had read them before ordering from here! I returned my entire order to them - items completely unopened, but only received a refund for half the ordered. I’ve sen... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Really disappointed with quality of some of these products after washing. Have ordered a few items from this brand and initially really loved all items, however I have two skirts that I have brought,... もっと見る
企業が回答しました
Ce site est tout simplement une escroquerie. Des frais de livraison de 20 euros pour la France, et si par malheur la taille n'est pas conforme (j'ai commandé du 38, c'était trop petit), le retour vo... もっと見る
企業が回答しました
My new favourite brand! First time ordering from 4th and it absolutely won’t be the last. I’ve ordered a mix of things, dresses, shoes, swimwear and every item has exceeded the other in quality and... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
4th & Reckless is all about documenting those timeless moments - what you’re wearing, who you’re with and what you’re doing. It is for the women who are unafraid to take risks, who forge their own way and who chase their own success. At 4th & Reckless, we offer women’s clothing and footwear. It is our mission to design head to toe looks that inspire women to embrace their style in all aspects of life. We mix classic tailoring with key trend pieces. With numerous possibilities, it’s not about one look. It’s about how you style it.
連絡先
Manchester, 英国
- customercare@4thandreckless.com
- www.4thandreckless.com
2.6
期待以下
1234件のレビュー
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Gorgeous jacket brilliant delivery
2023年1月19日
4th & Reckless からの回答
Hey Nichola,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
I NEVER got my order.
2022年12月10日
自発的なレビュー
4th & Reckless からの回答
Hey Maria,
Thank you for your review. Sorry that you are disappointed with your experience.
I can see a member of our customer care team has tried to contact you regarding this order, so it can be resolved effectively and quickly🤍
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
Fast delivery and amazing clothes…
Fast delivery and amazing clothes always a delight to open parcels and get my orders sales are excellent. Bought my niece lots of items for Xmas at a fraction of the price well done and thank you
2022年12月9日
4th & Reckless からの回答
Hey Gerri,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Very impressed, thank you to the customer team!
Not one to usually write a review, but I was extremely impressed with the customer service from this company. Clothes were amazing quality and loved my order! Will definitely purchase from here again.
2023年1月5日
自発的なレビュー
4th & Reckless からの回答
Hey Abi,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
4th & Reckless からの回答
Hey Janet,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Delievery took too long
On a more positive note, loved what I ordered and the jacket was exactly what I wanted. However I ordered on the 18th December and got my parcel on the 11th january, which is way too long of delievery time within EU countries. During the process both carrier and customer care were a little unhelpful and couldnt give me any real feedback on why my order was taking so long.
2022年12月18日
自発的なレビュー
4th & Reckless からの回答
Hi Mariana,
Thank you for your order! We are so pleased you love your items❤️
Apologies for the delayed delivery. I can see a member of our dedicated customer care team contacted the carrier for you and this was successfully delivered 2 days later.
Your feedback is hugely appreciated!
Kindest Regards,
Katie
4th & Reckless
Such great quality and reasonably…
Such great quality and reasonably priced garments. Love everything I ordered and true to size.
2022年12月27日
4th & Reckless からの回答
Hey Natalie,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
4th & Reckless からの回答
Hey Jayne,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
The quality of the clothing
The quality of the clothing, exceptional. The style and fabric content is one of the main factors I look for. I have been surprisingly impressed.
2022年12月29日
4th & Reckless からの回答
Hey Audrey,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Absolutely stunning coat!
2023年1月1日
4th & Reckless からの回答
Hey Charleigh,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
I have chased this company for a refund…
I have chased this company for a refund , when i eventually got my refund it was less that what i paid them initially plus i had to pay postage both ways will never recommend site
2023年1月4日
自発的なレビュー
4th & Reckless からの回答
Hey Karen,
Thank you for your review, sorry that you are disappointed with your experience💔
I can see a member of our dedicated customer care team informed you that our returns policy online states a £1.99 return fee is deducted from your refund amount.
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
Order has not arrived and customer…
Order has not arrived and customer service have been so unhelpful.
2022年12月16日
4th & Reckless からの回答
Hey Carly,
Thank you for your review. Sorry that you are disappointed with your experience.
Please note we are a small team and during periods of high demand we try to come back as quickly as possible & are sincerely sorry it took us so long to respond🤍
I can see that a member of our customer care team responded to your request and resolved the issue for you.
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
4th & Reckless からの回答
Hey Julie,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
4th & Reckless からの回答
Hey Chloe,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
This company took a month to refund and…
This company took a month to refund and I have to chase them. I didn’t receive the full refund too. On top of that I paid out of my own money to return the top and I got less the amount that I paid for. Disappointing all throughout
2022年12月10日
4th & Reckless からの回答
Hey Cherry,
Please note we are a small team and during periods of high demand we try to come back as quickly as possible & are sincerely sorry it took us so long to respond🤍
I have come back to your ticket today and you should now be refunded in full minus your initial £3.99 delivery fee.
Kind regards,
Aimee
4th & Reckless
Still waiting…
Still waiting for my order to be despatched after ordering over 2 weeks ago (ordered on 24th November). Sent an email but was told my order was on hold and they would investigate. Still waiting to hear why. I also messaged on socials but got no response on there. It’s not good enough using Black Friday as an excuse as other companies have sent my orders out on time. Very disappointed.
2022年11月24日
自発的なレビュー
4th & Reckless からの回答
Hey Charlotte,
Apologies you are experiencing issues with your order💔
I can see our CC team contacted you yesterday in regards to your order, we hope this clarifies why your order took so long to depatch and we hope we resolved the issue for you in a satisfactory manner.
Kind regards,
Aimee
4th & Reckless
4th & Reckless からの回答
Hey Farida,
Sincerest apologies you are unhappy with our service💔
Please note as it is the Black Friday / Festive season they're are delays with deliveries, we really appreciate your patience whilst we get your order to you. I can see we contacted you the other day with an update regarding this.
Kind regards,
Katie
4th & Reckless
Order not received!
Still haven’t received my order that placed a week ago! Have tried emailing for an update but no response.
2022年12月6日
4th & Reckless からの回答
Hey Hannah,
Sincerest apologies you are unhappy with our service💔
I can see you submitted your request yesterday and due to increased demand it can take us 3-5 days to respond, we will come back to you as quickly as we can.
Please note as it is the Black Friday / Festive season there are delays with deliveries, unfortunately sometimes this is beyond our control & we are trying our best to get them all out as quickly as possible.
Kind regards,
Katie
4th & Reckless
Order not dispatched
Ordered on 28 November and says that the item will be delivered within 3 working days. Still waiting for my order to be dispatched a week later so can’t give a better review at this time. Emailed customer service to ask where my parcel was just to be told there are delays and to wait 5 working days before contacting again. Not really a solution
2022年12月5日
4th & Reckless からの回答
Hey Charlotte,
Sincerest apologies you are unhappy with our service💔
Please note as it is the Black Friday / Festive season they're are delays with deliveries, we really appreciate your patience whilst we get your order to you.
Kind regards,
Katie
4th & Reckless
bad customer service
i ordered a dress during black friday sales and i did not hear back about my order for a week. after a week, they finally sent an email saying that it would take time to process the order. however, a couple days after i received another email saying that they had refunded it. i was so confused as i had previously messaged their customer care to ask about my order only to be refunded without my knowledge. apparently, the dress was out of stock by the time i had ordered it but it took them one and a half weeks to let me know? i am absolutely disappointed in their customer care and their failure to update their customers.
2022年12月5日
自発的なレビュー
4th & Reckless からの回答
Hey Danielle,
We are really sorry to hear about this experience and would like to offer our apologies.
You would have received an automatic email from our database about the delivery delays which was sent out to everyone. Then I can see that we were in contact individually about your order issue, sometimes stock is unavailable and we are sincerely sorry we were unable to fulfil yours💔
Kindest Regards,
Katie
4th & Reckless
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