Enjoyed the experience of opening my two long awaited fantasia 24ct chains. Much better and sparkling than I imagined. Looking lovely on today. 7879 kept me well informed during the process and reinfo... ãã£ãšèŠã
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The ring I ordered is beautiful, the Platinum Liquid Metal. It shipped promptly and arrived as advertised. A full half troy oz weight and 99.9% purity; it's a wonderful piece. My only disgust is with... ãã£ãšèŠã
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Please avoid this company. We ordered a platinum chain in June and over 3 months later we have heard nothing back from them, despite 3 emails requesting updates. I genuinely believe they have done... ãã£ãšèŠã
UPDATE: The company reached out in response to this review within about 24 hours and did send me updated information. It should still be easier to contact them from one's account page. The survey... ãã£ãšèŠã
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At 7879, we redefine luxury jewellery by blending timeless elegance with tangible value. Named after the atomic numbers of platinum (78) and gold (79), we specialize in crafting exquisite pieces exclusively from these two pure precious metals. Our commitment is to offer jewellery that is not just adornment but also a tradeable currency. Our Values Purity and Quality: We sell 24k gold and 999 platinum, amongst other metals, ensuring each piece is of the highest quality. Transparency: Our dynamic pricing is directly linked to live precious metal markets, providing fair and transparent pricing. Sustainability: Ethical sourcing and environmentally responsible practices are at the heart of our operations. Innovation: Combining modern technology with traditional craftsmanship to create unique, investment-grade jewellery. Our Core Proposition We offer a unique opportunity to own luxury jewellery that can be appreciated over time. Each piece's value fluctuates with global precious metal markets, making your jewellery a wearable asset. Our direct-to-consumer model eliminates unnecessary markups, ensuring you receive the best value for 24k and pure platinum. Why Choose 7879? Investment in Value: Unlike traditional jewellery, some our pieces are made from pure gold and platinum, offering both beauty and investment potential. Fair and Transparent Pricing: Prices are updated in real-time based on market rates, so you always pay a fair price. Exceptional Craftsmanship: Our designs are meticulously crafted to combine elegance with modern aesthetics. Ethical Practices: We prioritize ethical sourcing and sustainability in all aspects of our business. Superior Customer Experience: From personalized consultations to secure delivery, we ensure a seamless shopping experience. Choose 7879 for jewellery that enhances your style and adds value to your portfolio. Experience the fusion of luxury and tangible worth with us.
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Unit 107, 121 Upper Richmond Road , SW15 2DW, London, è±åœ
- support@7879.co
- www.7879.co
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Will update when I receive the StâŠ
Will update when I receive the St Christopher, the chain seems fine.
2025幎10æ17æ¥
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7879 ããã®åç
Hi Mark,
Thank you for your update. Your St Christopher Pendant is being despatched today, and since youâve already received the chain, it will be ready to pair perfectly upon arrival.
We hope you enjoy it, and we look forward to your feedback once it reaches you.
Warm regards,
The 7879 Team
Incredible
It was an extreme pleasure doing business with 7879. Their customer service is 1st rate, with every aspect of the transaction being quick and efficient. The best part is that the platinum necklace I purchased was delivered by Christmas, as promised, and absolutely sparkles, and is visually stunning. I highly recommend this company for your high-end jewelry needs. If I could add a 6th star, I wouldn't hesitate to do so.
2025幎11æ4æ¥
This is my second purchase from 7879
This is my second purchase from 7879. The quality of the jewelry is absolutely amazing! The customer service is very helpful and responsive! For my second purchase I had to pay US duty fees which I wasn't aware at the time of the purchase and they covered 50% of the fees! Great company with great products!
2025幎11æ6æ¥
èªçºçãªã¬ãã¥ãŒ
7879 ããã®åç
Hi Andre,
Thank you so much for your kind words and for your continued support! Weâre delighted to hear youâre enjoying your 7879 pieces, and weâre glad we could assist with the duty fees. Your feedback truly means a lot to us â itâs always our goal to make every experience as seamless and enjoyable as possible.
We look forward to helping you with your future 7879 jewellery purchases!
Warm regards,
7879 Team
Very happy with product
2025幎10æ24æ¥
7879 ããã®åç
Hi Stephen,
Thank you for your feedback! Weâre so pleased to hear youâre happy with your 7879 piece. Your support means a lot to us.
Warm regards,
7879 Team
7879 ããã®åç
Hi Toni,
Thank you so much for your kind words! Weâre thrilled to hear youâre enjoying your 7879 jewellery â your support means the world to us.
Warm regards,
7879 Team
7879 ããã®åç
Hi Ross,
Thank you for sharing! Weâre delighted your experience was smooth and that you found the perfect birthday gift for your wife. We hope she loves it!
Warm regards,
7879 Team
Beyond Beautiful. Platinum "Liquid Metal" ring is wonderful!
The ring I ordered is beautiful, the Platinum Liquid Metal. It shipped promptly and arrived as advertised. A full half troy oz weight and 99.9% purity; it's a wonderful piece.
My only disgust is with my own Country and it's duties and tariffs. Certainly this is not your fault but it would be nice if you provided some means to estimate these for various shipping destinations during the check out process so customers could plan for the additional expense without a last minute shock from DHL.
2025幎10æ20æ¥
7879 ããã®åç
Hi John,
Thank you so much for your kind words! Weâre thrilled to hear that youâre enjoying your Platinum Liquid Metal ring and that it arrived safely and as expected.
We completely understand your point about duties and tariffs â international shipping charges can indeed be surprising, and we appreciate the feedback.
We hope you continue to enjoy your new piece!
Warm regards,
7879 Team
My latest purchase was defective andâŠ
My latest purchase was defective and although I paid nearly the double, (product cost + import duties were similar amount), I was informed that I will incur additional charges for returning the item and will not receive the full credit.
The Support team experience has been equally unsatisfactory. When I first reported the issue, your support team immediately dismissed my concern stating the dis-colouration on the earrings were caused by reaction with my ear, only for it to later confirmed that the earrings were hallmarked in the wrong place. This defensive response, given without proper investigation or analysis was highly unprofessional.
The entire experience has left a very negative impression of 7879. I will not be endorsing or recommending your brand based on the way, my concerns have been handled.
2025幎10æ6æ¥
7879 ããã®åç
Hi Shanti,
Thank you for sharing your feedback â we completely understand your frustration, and weâre truly sorry for the experience youâve had. This is not the standard we aim to provide, and we appreciate you taking the time to explain the situation.
Weâve sent you a personal message regarding this matter and are hoping we can make things right for you. Your satisfaction is very important to us, and we want to ensure your concerns are addressed appropriately.
Warm regards,
The 7879 Team
Highly recommended.
Been following 7879 since they came into business and been considering making a purchase from them. i am pleased with the purchase and already started looking at next purchase. if you giving this as a gift, i would say you will have one less thing to worry i.e packaging. It is luxury packaging and looks nice and like the fact that the item can be sold back to them if not needed. Highly recommended.
2025幎10æ9æ¥
7879 ããã®åç
Hi Kumar,
Thank you so much for your kind words and for following our journey since the beginning â it truly means a lot to us. Weâre delighted to hear that youâre pleased with your purchase and appreciated the packaging and buyback option.
We look forward to helping you find your next piece soon.
Kind regards,
7879 Team
7879 ããã®åç
Hi Tom,
Thank you for your lovely feedback! Weâre so pleased to hear that your piece arrived quickly and that youâre happy with the quality.
Kind regards,
7879 Team
Beautiful
I wanted to order jewelry that would hold it's actual value forever. I picked a few platinum pieces and was overjoyed when they got here. Every piece is impeccably crafted. I highly recommend the forte bracelet as it is my favorite piece. It is heavy but comfortable. Thank you for these amazing investment pieces that I can wear daily.
2025幎10æ4æ¥
7879 ããã®åç
Hi Kimberly,
Thank you so much for your thoughtful review â weâre delighted to hear how much youâre enjoying your platinum pieces. The Forte Bracelet truly is a stunning choice, and weâre so pleased itâs become your favourite. It means a lot to know you value the craftsmanship and investment quality of our jewellery.
Kind regards,
7879 Team
The necklace was easily ordered
The necklace was easily ordered. Delivery to US took several weeks. Necklace was beautiful and brilliant. Only thing that was not great was the heavy duty charges. I would recommend to friends.
2025幎10æ4æ¥
7879 ããã®åç
Hi Andrew,
Thank you for sharing your feedback â weâre so pleased to hear you love your necklace and found the ordering process straightforward. We understand that international duties can be frustrating, and weâre always reviewing ways to make the experience smoother for our overseas clients. We truly appreciate your recommendation and support.
Kind regards,
7879 Team
extremely happy
Order was very easily placed. 7879 kep me informed of every stage of the process of making my items and I can't express how much I love them. They are a 21st birthday present for my son and I know he will love them too. Highly recommend this company.
2025幎10æ6æ¥
7879 ããã®åç
Hi Deb,
Thank you so much for your wonderful feedback â weâre delighted to hear how happy you are with your pieces. Itâs especially lovely to know theyâre a 21st birthday gift for your son â what a thoughtful and meaningful choice. We truly appreciate your recommendation and kind words.
Kind regards,
7879 Team
Still without a certificate after a month
It's been over a month since I have received my order, and I am still without a certificate of authenticity despite having contacted support twice.
It's bad enough to send out a product without an important element (can you imagine the embarrassment of handing over an incomplete gift...?) but not being given any information of when said element will be available and sent out is very disappointing.
2025幎9æ8æ¥
7879 ããã®åç
Hi Cris,
Thank you for bringing this to our attention, and we're truly sorry for the delay you experienced with your certificate. Weâve now dispatched your Certificate of Authenticity, and we've also sent you a personal email with the details. Please could you kindly check and respond to that message so we can ensure everything reaches you smoothly?
Kind regards,
7879 Team
High quality, no excessive markup.
I bought a platinum necklace and bracelet from 7879 and couldn't be happier. From the packaging to jewelry itself - very well done. The only downside (and this is not their fault) was the import tariff to the US. That was a bummer but still way less cost than a traditional jeweler. I will be purchasing more from them.
2025幎10æ6æ¥
7879 ããã®åç
Hi Tyler,
Thank you so much for your thoughtful review â weâre delighted to hear how pleased you are with your platinum pieces and the overall experience, from packaging to craftsmanship. We completely understand the frustration around import duties; unfortunately, those are set by local customs authorities, but we truly appreciate your understanding.
Weâre thrilled to hear youâll be returning for more pieces â we look forward to helping you build your collection.
Kind regards,
7879 Team
Beautiful jewelry
Beautiful jewelry, fasting shipping and great customer service.
2025幎10æ8æ¥
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7879 ããã®åç
Hi Conner,
Thank you so much for your kind words! Weâre delighted to hear youâre happy with your jewellery, delivery experience, and our service. Your support means a lot to us.
Kind regards,
7879 Team
Very helpful staff
Very helpful staff. If you have a question, they are quick to reply and help you out. The quality of their jewelry will impress you! Thanks Anne
2025幎10æ6æ¥
7879 ããã®åç
Hi Daniel,
Thank you so much for your kind words! It was a pleasure assisting you, and Iâm so pleased to hear youâre impressed with the quality of your jewellery. Your support truly means a lot to us.
With gratitude,
Anne from the 7879 Team
I bought a platinum chain that was outâŠ
I bought a platinum chain that was out of stock but was kept updated on progress of it being made. The chain arrived quicker than original date given and was just perfect.
2025幎10æ4æ¥
7879 ããã®åç
Hi Allan,
Thank you so much for sharing your kind words â weâre absolutely delighted to hear that your platinum chain arrived ahead of schedule and that youâre so pleased with it.
Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
7879 Team
Beautifully presented and gorgeousâŠ
Beautifully presented and gorgeous jewellery.
My necklace looks fantastic and my partner loves her bracelet.
I will definitely consider buying from 7879.co again.
Highly recommended ð
2025幎9æ30æ¥
7879 ããã®åç
Hi Robert,
Thank you so much for your wonderful feedback â weâre thrilled to hear that both you and your partner love your pieces. Itâs fantastic to know that the presentation and craftsmanship met your expectations.
We truly appreciate your kind recommendation and look forward to welcoming you back for your next 7879 piece.
Warm regards,
7879 Team
7879 ããã®åç
Hi Juan, thanks for your feedback. Weâre sorry to hear about your experience with the piece. Weâve sent you a message regarding your order and would like to help resolve this for you.
â 7879 Team
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