Enjoyed the experience of opening my two long awaited fantasia 24ct chains. Much better and sparkling than I imagined. Looking lovely on today. 7879 kept me well informed during the process and reinfo... ãã£ãšèŠã
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The ring I ordered is beautiful, the Platinum Liquid Metal. It shipped promptly and arrived as advertised. A full half troy oz weight and 99.9% purity; it's a wonderful piece. My only disgust is with... ãã£ãšèŠã
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Please avoid this company. We ordered a platinum chain in June and over 3 months later we have heard nothing back from them, despite 3 emails requesting updates. I genuinely believe they have done... ãã£ãšèŠã
UPDATE: The company reached out in response to this review within about 24 hours and did send me updated information. It should still be easier to contact them from one's account page. The survey... ãã£ãšèŠã
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At 7879, we redefine luxury jewellery by blending timeless elegance with tangible value. Named after the atomic numbers of platinum (78) and gold (79), we specialize in crafting exquisite pieces exclusively from these two pure precious metals. Our commitment is to offer jewellery that is not just adornment but also a tradeable currency. Our Values Purity and Quality: We sell 24k gold and 999 platinum, amongst other metals, ensuring each piece is of the highest quality. Transparency: Our dynamic pricing is directly linked to live precious metal markets, providing fair and transparent pricing. Sustainability: Ethical sourcing and environmentally responsible practices are at the heart of our operations. Innovation: Combining modern technology with traditional craftsmanship to create unique, investment-grade jewellery. Our Core Proposition We offer a unique opportunity to own luxury jewellery that can be appreciated over time. Each piece's value fluctuates with global precious metal markets, making your jewellery a wearable asset. Our direct-to-consumer model eliminates unnecessary markups, ensuring you receive the best value for 24k and pure platinum. Why Choose 7879? Investment in Value: Unlike traditional jewellery, some our pieces are made from pure gold and platinum, offering both beauty and investment potential. Fair and Transparent Pricing: Prices are updated in real-time based on market rates, so you always pay a fair price. Exceptional Craftsmanship: Our designs are meticulously crafted to combine elegance with modern aesthetics. Ethical Practices: We prioritize ethical sourcing and sustainability in all aspects of our business. Superior Customer Experience: From personalized consultations to secure delivery, we ensure a seamless shopping experience. Choose 7879 for jewellery that enhances your style and adds value to your portfolio. Experience the fusion of luxury and tangible worth with us.
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Unit 107, 121 Upper Richmond Road , SW15 2DW, London, è±åœ
- support@7879.co
- www.7879.co
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Great product. Great company.
Great product. Great communication, customer service and aftercare. Great company.
2025幎9æ24æ¥
7879 ããã®åç
Hi Vad,
Thank you so much for your kind words â weâre delighted to hear that youâve had such a positive experience with both our pieces and our team.
Your feedback truly means a lot to us, and weâre so pleased that our communication and aftercare stood out. We look forward to creating more pieces for you in the future.
Warm regards,
7879 Team
Excellent help with purchase questionsâŠ
Excellent help with purchase questions , excellent email responses , excellent warranty service if needed - personal polite correspondence - Amazing gold quality , the look is matte on my earrings , understanded elegance - buy with confidence
2025幎9æ9æ¥
èªçºçãªã¬ãã¥ãŒ
7879 ããã®åç
Hi Dominic,
Thank you so much for taking the time to share such wonderful feedback. Weâre thrilled to hear that youâve been pleased with both our service and the quality of your earrings.
Itâs fantastic to know that our teamâs communication and aftercare made a positive impression â and we couldnât agree more about the understated elegance of the matte finish.
We truly appreciate your trust and recommendation, and we look forward to creating more pieces for you in the future.
Warm regards,
7879 Team
Excellent and Gorgeous!
This company is doing everything great! My bracelet is beautiful. And the best of all is the great customer service! Hoping you all keep doing this world better!
2025幎9æ22æ¥
7879 ããã®åç
Hi Mercedes,
Thank you so much for your kind words! Weâre delighted to hear you love your bracelet and that our customer service made a positive impression.
Your support means the world to us, and weâll certainly keep doing our best to make every experience special.
Kind regards,
7879 Team
I had to pay an additional 112$ tariffâŠ
I had to pay an additional 112$ tariff fee the jewelry is nice but not the hidden tariff fee
2025幎9æ20æ¥
7879 ããã®åç
Hi Matthew,
Thank you for taking the time to share your feedback. Iâm so pleased to hear youâre happy with the jewellery itself, but I completely understand your frustration regarding the unexpected $112 tariff fee.
Customs and import duties are set by the destination country and unfortunately sit outside of our control. That said, weâd be very happy to help make an arrangement for you. If you could kindly send us a copy of your DHL payment receipt, weâll take care of this straight away.
We really appreciate you choosing 7879 and hope to make this experience as smooth as possible for you.
Kind regards,
7879 Team
Extraordinary and exceptional jewellery!
Extraordinary, exceptional and unique pure precious metals jewellery at 7879!
A great personal thank you from my heart to you Sach and also Anne for the great special services that you have provided me through my long loyal years as a customer and still continue to be with 7879!
Ihab Ibrahim
2025幎9æ25æ¥
èªçºçãªã¬ãã¥ãŒ
7879 ããã®åç
Dear Ihab,
Thank you so much for your extraordinary message â your kind words truly mean the world to us. Weâre honoured to have you as a long-standing and loyal client, and itâs been our absolute pleasure to support you on your journey with 7879.
On behalf of Sach, and the entire 7879 team, we are deeply grateful for the trust you continue to place in us. Clients like you inspire us every day to keep delivering not only pure precious metals jewellery of exceptional quality, but also the personal service and care that you deserve.
We look forward to continuing this journey with you and to creating many more special pieces together.
With warmest regards,
7879 Team
Of the 6 bracelets I have ordered (2âŠ
Of the 6 bracelets I have ordered (2 orders of 3 bracelets), I have 4 bracelets. One marked as delivered by dhl I did not receive. No idea where it is and no recourse. Their response is to check with neighbors. The last bracelet has been admittedly lost by dhl and is in the process of being replaced. I have spent way too much time dealing with shipments from 7879 and in the end will still be missing a bracelet. And mind you, the first order was placed June 12 and the second order July 4. It is now September 24.
2025幎9æ22æ¥
èªçºçãªã¬ãã¥ãŒ
7879 ããã®åç
Hi Jason,
Thank you for sharing your feedback, and Iâm truly sorry for the difficulties youâve experienced with your deliveries.
As explained, weâve checked with DHL and they confirmed the delivery, providing proof of delivery. DHL (and ourselves) also sent you notifications in advance so you could be ready for the delivery. Unfortunately, it appears that the parcel may have been taken from your porch after it was dropped off.
Regarding the other missing bracelet, DHL acknowledged the loss, and weâve already arranged a replacement for you â this is currently in transit.
We sincerely regret the inconvenience and the time youâve had to spend following up on these issues.
Please contact us at support@7879.co so that we can further assist you regarding the piece en route. We want to offer you all the support we can, and we endeavor to remain available to you.
Wishing you a wonderful day.
Best,
7879 Team
Amazing company
Amazing company! Sach and Ann are rockstars. Delighted with the pieces.
Bison x
2025幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
7879 ããã®åç
Thank you so much, Bison! ð« Weâll be sure to pass on your kind words to Sach and Ann â theyâll be thrilled. Weâre delighted youâre enjoying your pieces! âš
â the 7879 Team
Good quality ð with great packaging!
2025幎9æ15æ¥
7879 ããã®åç
Thank you, Ralph! ð Weâre so glad youâre happy with the quality and packaging â enjoy your pieces! âš
â 7879 Team
I love the necklace looks great feelsâŠ
I love the necklace looks great feels good. Unfortunately the custom /duty to the United States was too expensive. Somewhere around $130this is the only reason why I wonât order again from the UK .
Suggestion move your company to the United States:)
2025幎9æ8æ¥
7879 ããã®åç
Thank you so much for your kind words, Silke â weâre delighted you love your necklace and how it feels on! âš We completely understand your point about duties, and weâre actually working on opening an office in the US to make things easier for our American clients. ð«
â 7879 Team
Evie
I have used this company a couple of times now and found the quality excellent and the service is also excellent would definatley recommend
2025幎9æ8æ¥
7879 ããã®åç
Thank you so much, Evie! ð« Weâre thrilled to hear youâve had such great experiences with both the quality and service. Your recommendation means the world to us! âš
â 7879 Team
Lovely delicate platinum bracelet
Good selection of affordable choices. And signing up got me a substantial discount. I was nervous about the item arriving in time (last minute wedding anniversary gift). But it did. Came beautifully packaged in a pretty slick contemporary design. Great brand. Great stock. Great price. Great service. Keep it up!
2025幎9æ3æ¥
7879 ããã®åç
Hi Mike,
Thank you so much for your kind words and for sharing your experience with us. Weâre delighted to hear that your platinum bracelet arrived in time for such a special occasion and that you were pleased with the packaging and design.
It means a lot to us that you enjoyed the whole experience â from the discount and product selection to the service. Weâll certainly keep striving to deliver the same high standard every time.
Wishing you both a very happy anniversary, and we look forward to welcoming you back again soon.
Best regards,
7879 Team
Excellent customer service and orderâŠ
Excellent customer service and order follow up. Quality and design of the jewelry pieces is outstandig.
2025幎9æ3æ¥
7879 ããã®åç
Hi Christian,
Thank you so much for taking the time to share your experience. Weâre thrilled to hear that our customer service and follow-up left a positive impression, and it means a great deal to know you value the quality and design of our pieces. Design is at the heart of what we do, so your recognition really does mean the world to us.
We look forward to creating more jewellery youâll love for years to come.
Warm regards,
7879 Team
Reasonable
After deliberating for a while, I finally purchased a platinum chain and cross. The order process was pretty straightforward and was given regular updates on my order. The package arrived, it was a quick knock on the door, when I went to open it, the package was left on the doorstep, no signature, no photo and no physical handover of an item worth over £1000!
The packaging was excellent and came with lots of useful info and the item itself was good, although was expecting the platinum cross to be perhaps a little shinier but after reading the information provided, I believe that the slightly dull finish is normal.
Overall, I'm reasonably satisfied but the leaving of the package on the doorstep shouldn't have happened.
2025幎9æ2æ¥
7879 ããã®åç
Hi Salvatore,
Thank you for sharing your experience and for choosing 7879 for your platinum chain and cross. Weâre so pleased to hear that youâre happy with the quality of the piece and found the information and packaging helpful.
That said, Iâm truly sorry to hear about the delivery experience â your order should never have been left unattended, and Iâll be raising this with our courier partners to ensure it doesnât happen again. Your feedback is very valuable to us, and weâll continue working to make sure every part of the journey reflects the quality of our pieces.
Warm regards,
7879 Team
My beautiful ring has just arrived
My beautiful ring has just arrived.
Its value has increased already in the 5 weeks since I ordered it.
If youâre thinking of treating yourself get the price locked in now .
Gold is on the up
2025幎9æ5æ¥
èªçºçãªã¬ãã¥ãŒ
7879 ããã®åç
Hi Sean,
Thank you so much for your lovely review â weâre thrilled to hear how pleased you are with your new ring! Itâs always exciting to see the value of your piece increase even before it arrives, and youâre absolutely right â locking in the price is a smart move, especially with gold on the rise.
We hope you enjoy your ring for many years to come, and weâre delighted you chose 7879 to be part of your journey.
Warm regards,
7879 Team
Great communication with the team.
Great communication with the team.
Accommodating, helpful and friendly,
Definitely recommend and will continue to use 7879.
2025幎8æ28æ¥
7879 ããã®åç
Hi Michael,
Thank you so much for your kind words! Weâre thrilled to hear that our team could provide helpful and friendly support. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best service and jewellery experiences in the future.
Warm regards,
7879 Team
I was looking for a platinum necklaceâŠ
I was looking for a platinum necklace with a diamond cut curb chain design in platinum. I was able to find one in the desired size and since it is 999 pure platinum it is has minimal allergic potential. I think your jewelry (US spelling) is fantastic and I like the mission of your company. Keep up the good work!
2025幎8æ28æ¥
7879 ããã®åç
Hi Matthew,
Thank you so much for your wonderful feedback! Weâre delighted to hear you found the perfect platinum chain and appreciate your kind words about our jewellery and mission. Your support means a lot to us, and weâll be sure to keep striving for the best in quality and service.
Warm regards,
7879 Team
7879 ããã®åç
Hi Hal,
Thank you for your continued support! Weâre delighted to hear that youâre planning to treat your other daughter as well â what a thoughtful gift. We truly appreciate your loyalty and look forward to helping you celebrate many more special occasions.
Warm regards,
7879 Team
7879 ããã®åç
Hi Tyler,
Thank you for your feedback! Weâre thrilled to hear that youâre enjoying the weight and quality of your piece. Your support means a lot to us!
Warm regards,
7879 Team
They keep you up to date about yourâŠ
They keep you up to date about your product and made a speedy reply when you had questions.
2025幎8æ20æ¥
7879 ããã®åç
Hi Larry,
Thank you for your kind words! Weâre delighted to hear that you appreciated the updates and our response time. Your feedback really motivates our team to keep providing the best service.
Warm regards,
7879 Team
Excellent Quality, Transparent Pricing, and Great Customer Service
I recently purchased a platinum chain from 7879 and was impressed from the start. The quality is exceptional â the finish, weight, and craftsmanship are exactly what I was hoping for, and the packaging was beautiful.
One thing that stood out to me was their pricing model. I love that the jewelry is tied to live market rates for pure metals, so you know exactly what youâre paying for, and itâs far more transparent than most jewelers.
Overall, Iâm extremely happy with my purchase and the way 7879 handled everything from ordering to delivery. Iâll definitely be a returning customer and recommend them to anyone looking for high-quality, investment-grade jewelry.
2025幎8æ19æ¥
7879 ããã®åç
Hi Jared,
Thank you so much for taking the time to share your experience! Weâre thrilled to hear that youâre happy with the quality of your platinum chain, the packaging, and our transparent pricing model. Itâs wonderful to know that our approach to linking jewellery to live market rates resonates with you.
We really appreciate your recommendation and look forward to welcoming you back for your next piece!
Warm regards,
7879 Team
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