Guy was attentive, experienced and came thru in an emergency. I will use him for all personal travel in the future.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a trip booked to Thailand via Abu Dhabi which was cancelled when the conflict started. Rachel Finney kept us updated throughout the entire process and had new flights booked for us within an... もっと見る
企業が回答しました
We used Guy at A&G Travel Group to plan our road trip along the river Rhine in Germany. He arranged our flights, car hire and booked hotels in Dusseldorf, Koblenz, Mainz and then Frankfurt. Guy was... もっと見る
企業が回答しました
Excellent service mainly from GUY !!! He understands our needs and what we were looking for to build up our holiday. He is very helpful,kind his knowledge is brilliant as he travelled a lot and ga... もっと見る
企業が回答しました
4.9
優良
138件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very late booking for a complex set of…
very late booking for a complex set of travel requirements and the team at A & G found multiple options to meet the request.
They go the extra mile to ensure that value for money and customer service are always met
2024年7月15日
自発的なレビュー
Aandgtravelgroup からの回答
Brilliant review Jeff, thank you for the 5 stars! We will make sure we pass this great feedback onto your consultant. We are so pleased to hear you receive such great service from us. Thank you again for your review. A&G
Andy is a great !
Andy is a great person to work with! Helping me organise travel for 30 delegates to a meeting from all over the world. Highly Recommend! Always on hand to help.
2024年7月19日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you for this fantastic review Josh. Andy is a brilliant member of the team and we are thrilled to hear you experience such great service from him. Thank you for taking the time to write a review for us. Many thanks A&G.
A great company and staff
Always prompt, helpful & polite service. Wouldn't use anyone else for my business needs (been using them for over 3 years).
A great company and staff
2024年7月17日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Pennie, what a wonderful review for us!
Your agent Rachel Finney provided top…
Your agent Rachel Finney provided top notch 5 star service in our booking from our initial enquiry to eventually booking. Highly recommended her customer service, in fact I've referred her onto other kiwis for their bookings
Thank you Rach 👍
2024年7月17日
自発的なレビュー
Aandgtravelgroup からの回答
Fantastic Prim, thank you for your amazing review for Rach and A&G and thanks for the recommendations, we really appreciate that!
Dave is bloody wonderful.
Dave is bloody wonderful, no matter how difficult my requests he always sorts me out!
2024年7月16日
自発的なレビュー
Aandgtravelgroup からの回答
Amazing - thank you Ron. I will pass this wonderful feedback onto Dave. He will be pleased.
Always a prompt and seamless process…
Always a prompt and seamless process using A&G Travel, have already recommended to many colleagues to use them!
2024年7月1日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Grace, for recommending us and for the review! It is really great to hear you receive a seamless process from us at A&G. We really appreciate you taking the time to do this for us. Thanks again.
Emergency flight booking
Alex is really helpful and got us out of a tricky situations when a family members Easyjet flight was cancelled at the last minute,
2024年6月28日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you for your review Stuart. We really appreciate this and will send this good feedback onto Alex.
Rachel Finney has looked after us every…
Rachel Finney has looked after us every step of the way and could not have done more. Exceptional service!
2024年6月28日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you for a fantastic review Mike. We are delighted to hear Rachel has looked after you so well and the service has been exceptional. Thank you again, from everyone at A&G
Trip to Dubai
Excellent experience. Swift professional answers to questions.
Good options provided
2024年6月25日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Tom, what am excellent review to read this morning. We are thrilled to hear you receive such a great service from us. Thank you for taking the time to write a review and we will be sure to let your consultant know too. Many thanks A&G
Efficient and thorough
Efficient, thorough, and they helped me find a great variety of options!
2024年6月24日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Kirsten, it is great to see a 5 star review for A&G. We will be sure to pass this onto your travel consultant. We appreciate you taking the time to write a review. Thanks again.
Genuine experts in corporate travel
Extremely prompt and professional. One always feels that one is in the safest and most expert of hands
2024年3月20日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you John, we are really pleased to hear of your experience with A&G and the service you are receiving. Thank you for taking the time out to give us a 5 start review. We look forward to booking many more trips for you.
A&G the best travel agency !!
A&G the best travel agency !!
thank you for the excellent services!!!
Very helpful and all the process was smooth.
i am willing to use this again,
i can highly recommend !!!
2024年6月3日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you for the 5 start review you gave A&G! It is so great to hear of the excellent service you are receiving and we really appreciate you taking the time to write one for us. Thanks again from A&G.
Best travel consultant I've ever dealt…
Best travel consultant I've ever dealt with, many times he goes over and above to help us out.
2024年6月20日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Laura, it is so wonderful to read this review and see how happy you are with our service. Thank you for taking the time to write a review for A&G.
A&G always deliver
A&G always deliver. They go above and beyond and I've never had an issue with my travel. They are my go to and I cannot recommend them enough
2024年6月13日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Jules for taking the time to leave a review and share your feedback. We are so happy to hear that your consultant goes above and beyond for your travel needs. We love receiving 5 star reviews, thanks again from everyone at A&G.
Well organised
2024年6月4日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Nick for taking the time to give us a great review!
Response times are great
Response times are great. And even when a trip had been arranged they keep on looking for a better solution.
2024年6月6日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Richard for your 5 star review, we really appreciate you taking the time to do this. We will be sure to pass this onto your consultant. Thanks again from A&G.
Excellent service
Will and the team have become an integral part of our company travel process! They are always so helpful and go above and beyond for our business and luxury travel.
2024年6月6日
自発的なレビュー
Aandgtravelgroup からの回答
Beth thank you so much for taking the time to write a review for A&G and in particular, for Will. It is wonderful to hear that he goes above and beyond for your business and luxury travel needs. Thank you for continuing to book with A&G Travel Group.
Our account manager Russell Parsons has…
Our account manager Russell Parsons has helped us through every step of the process, always going above and beyond. I couldn't be more grateful!
2024年5月31日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Nadia for your kind review. We love to hear how staff go above and beyond for clients. I will be sure to pass this onto Russell. Thank you.
Reliable, cost effective and always available
Andy, is always very helpful and provides me with various options depending on my requirements. Pricing is always very competitive and the recommendations are always well received.
2024年5月13日
自発的なレビュー
Aandgtravelgroup からの回答
Thank you Simon. It is great to hear how helpful Andy is and that he is always there for your travel needs. We really appreciate your review. Many thanks
Best travel company I have used
I have been responsible for booking travel for over 25 years, A&G are by far, the best company I have ever dealt with. Quick, accurate and super helpful, a super bunch of people to deal with, last minute changes are dealt with ease, I highly recommend them, you won't be disappointed.
2024年5月30日
自発的なレビュー
Aandgtravelgroup からの回答
Natalie thank you so much for your review, what a fantastic one to read! We are thrilled to hear you are really happy with the service from A&G. Thank you again for your review and here is to many more years of booking travel for you!
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