This company and it's software is the best I have ever used. The support is over the top. Quick response time is essential and they meet it hands down! The software is awesome in that I can do pretty... もっと見る
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レビュアーのコメントを見てみましょう
Have tried other adobe replacements, ended up ditching them for Ace instead. I like the interface and its abilities. The only suggestion that I could think of would be to add a TWAIN component. Ove... もっと見る
I've been looking for a replacement for Adobe Acrobat and read about AcePDF Editor. I downloaded it on a Monday and ran it through its paces. By Thursday, I was buying a lifetime license. I had one pr... もっと見る
Bought this software nearly two years ago and aways find a way to utilize its core functions on a nearly daily basis. Perhaps even more amazing than the software is the stellar customer service. D... もっと見る
企業情報
当該企業による記述
AceThinker provides practical digital tools designed to make everyday creative and productivity tasks easier. Our products cover screen recording, multimedia editing and conversion, PDF management, online utilities, and a growing range of AI-powered tools for creating, editing, and working with images, videos, audio, and documents. We serve individuals, students, content creators, educators, and businesses around the world. Some of our tools work directly in the browser for quick access, while others are available as desktop applications for users who need more advanced features and greater control over their work. Our goal is to make useful technology accessible without unnecessary complexity. We continually improve our products based on changes in technology, customer needs, and feedback from real users. As our platform develops, we are bringing more of these capabilities together into a simpler and more connected experience. Customer support is an important part of our service. If you experience a problem with installation, activation, product use, billing, or an online tool, our support team will review the issue and help find an appropriate solution. We also assist customers who need to reactivate eligible software after reinstalling a program or changing computers. We value honest customer feedback because it helps us identify problems, improve our products, and provide clearer information to future customers. Whether your experience has been positive or you believe something needs improvement, we welcome your review and the opportunity to respond.
連絡先
F10 Azure Building, 59 Great Eastern Road, E15 1DX, London, 英国
- 07423256322
- business@acethinker.com
- www.acethinker.ai
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 33%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Over The Top Software
This company and it's software is the best I have ever used. The support is over the top. Quick response time is essential and they meet it hands down! The software is awesome in that I can do pretty much anything I need to do with a PDF editor, all options are available with a license!
And although Trust Pilot wants my review to state my experience with the software from 10/21/2026, my experience with Ace Thinker dates back at least to 2020!
Have tried other adobe replacements
Have tried other adobe replacements, ended up ditching them for Ace instead. I like the interface and its abilities. The only suggestion that I could think of would be to add a TWAIN component. Overall, Ace is the best one I have used. Have it installed on both laptops and my workstation.
เยี่ยมมากจริงๆ
Software works as described
Software works as described. Had an issue with the license code after I reinstalled windows on my laptop, emailed their support and they reactivate my code within 1 day. Good customer service.
Excellent software and Service
Excellent software and the customer service is perfect!+++++
Great Customer Service!
The software is good, It does what the company says it does. More importantly, I purchased a lifetime license. I had a problem with my pc and had to replace the motherboard in my pc. I needed a new license key after that. I contacted the company I made the purchase from, they sent me to Ace Thinker, I then sent them my request, after hours, and the reason for it. I received a new license the very next day via email. Outstanding customer service!
Prompt and responsive
These guys are very responsive and promptly respond and resolve issues.
Very quick
Very quick, accurate and pleasant response and resolution helping me to re-activate my AcePDF license on a new computer.
Not only a great program
Not only a great program, but also excellent customer service. I've been usuing Aqua Clip for a few months now and had problems moving to my new laptop. Customer service resolved this in a few hours.
I needed a reset to the installation…
I needed a reset to the installation counter.Emailed Customer Service, and issue was resolved in 15 minutes. Great response time.
very responsive customer service
very responsive customer service, and highly efficient software. recommended to everyone!
डाउनलोड में देरी और 2 गाना के बाद डाउनलोड नहीं होता
डाउनलोड में देरी, और एक दो गाने के बाद डाउनलोड नहीं होता है प्लीज कुछ करिए ना 😒😒😒😒😒😒
I paid for a lifetime license almost 10…
I paid for a lifetime license almost 10 years ago, but had not used the product in several years since. I was about to have a webinar that I wanted to record so I pulled out the p;d product and it no longer worked. Upon contacting customer service they supplied me with an updated version of the software an a fresh lifetime license! I would give 10 stars if that was possible! Thank You!!
Quick Response
I lost the activation code for my app, so when I installed it in my replacement laptop, I couldn't activate it. I wrote the company and almost immediately got a response and a new activation code. Really great service.
I recently had to replace the…
I recently had to replace the motherboard in my Mac following accidental liquid damage, which meant I needed to reinstall Aqua Clip. When I tried to reactivate my lifetime licence, the system initially showed that my activation code had already been used.
I contacted customer support and they were extremely helpful in resolving the issue. They understood the situation, dealt with my request efficiently, and helped me get my lifetime licence reactivated.
I’m very pleased with the support I received. The response was professional, helpful and straightforward. Excellent customer service and a very positive experience overall. Highly recommended!
Great Customer Service!
I am writing this letter to share my sincere appreciation for the fantastic support I received when transitioning to my new computer. Moving software licenses over during a hardware upgrade can often be a headache, but your team made getting my new activation key effortless.
Here are a few reasons why my experience was top-notch:
Lightning-Fast Response: My request was processed much quicker than expected, keeping my downtime to a minimum.
Hassle-Free Process: The instructions provided to verify my purchase and issue the replacement key were clear, straightforward, and painless.
Friendly & Professional Service: It’s clear that Aqua Clip values its users and prioritizes customer satisfaction.
Thanks to your prompt assistance, I was back up and running on my new setup in no time. I couldn't be happier with the service provided and will gladly recommend Aqua Clip to others!
New activation code. Prompt response.
I was using Aqua Clip for 9-months but my PC needed a new flash memory and the old code did not work after reformatting the new flash drive. I contacted the support line and WITHIN 8hrs I RECEIVED A NEW code (from Jim Campton) which successfully activated the Aqua Clip.
Superb Service. I thank you!
I've been using this product for two years…
I've been using this product for two years now, and I couldn't be happier with it! The features are impressive and have enhanced my experience. Additionally, the customer service has been outstanding, always ready to assist and resolve any issues promptly. Highly recommend!
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