Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... もっと見る
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Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... もっと見る
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I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... もっと見る
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We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were look... もっと見る
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企業情報
当該企業による記述
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
連絡先
Marshfield Bank, CW2 8UY, Crewe, UK, 英国
- 01270507490
4.8
優良
536件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff treated us with kindness and…
The staff treated us with kindness and respect there was nothing they wouldn't do for us
2025年6月24日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Robert, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
They had scratched our new car
They had scratched our new car. It was taken in for warranty check as to why the coolant was slightly low, to find out if there was a leak. Informed me that the whole door panel had to be sprayed so they are not doing it. The service woman told us that she will order touch up paint and that we had to touch this up ourselves. The red touch up paint never arrived. Said they could do nothing as the service manager was off. When we asked Holly, she suggested that we might have done this ourselves which is wholly untrue. Never take it to them again. The person who did it whilst in Acorn garage would know in his heart of hearts that he had done it and we do not know how he can sleep at night. Shocking. The scratches were too deep for a simple touch up.
2024年6月25日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you would be willing, we would like to have you contact our manager at 01270 507490 to discuss this matter. Alternatively e mail customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.
Alex Cooper
Alex Cooper, Fantastic service from start to finish thank you for finding me the right deal
2025年6月24日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Michael , we are so pleased you enjoyed your visit to Acorn Kia Crewe. , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Alex and our team welcoming and professional during your visit to Acorn. reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Really good all round service
Really good all round service. Clear communication and efficient
2025年5月30日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Crewe. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Kia Crewe
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Good experience
Holly was so helpful and patient I knew what I wanted and she did her best to ensure I got it and kept me updated
2025年6月22日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Michelle , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about Holly and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us. Take care and have a great day.
Best wishes
Acorn Kia Crewe
very pleasant experience all staff very…
very pleasant experience all staff very friendly and helpful
2025年6月18日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Mrs - Shufflebotham, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Staff were very helpful
Staff were very helpful, didn’t receive a phone call to tell me the car was ready but they said they had tried to ring me but could not connect call, car was cleaned and valeted, over all happy with service received
2025年6月17日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Kay, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Zoe, we appreciate you taking the time to leave us this feedback. It's our pleasure to provide helpful advice , Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
No pressure no hassle
No pressure no hassle. Extremely quick and trouble free process thanks to Elliot.
2025年6月12日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Lee , we are so pleased you enjoyed your visit to Acorn Kia Crewe. we're happy you found Elliot to be so supportive during your experience. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Great service
Great service, very helpful and polite staff.(Holly was a angle). Not pushie with the optional extras which made making decisions easy. Would highly recommend using them again.
2025年5月31日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Richard , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Holly and our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. Thanks again for the recommendation take care and have a great day.
Best wishes
Acorn Kia Crewe
Purchase of used Kia vehicle
Richard was very friendly and informative and the test drive time was generous
2025年6月4日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Lynne , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a wonderful day.
Best wishes
Acorn Kia Crewe
Acorn Motor Group - Acorn Kia Crewe からの回答
Kathleen, we are so pleased you enjoyed your visit to Acorn Kia Crewe. we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Darren , we are so pleased you enjoyed your visit to Acorn Kia Crewe. thank you for sharing your positive experience. Thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience . If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. take care and have a great day.
Best wishes
Acorn Kia Crewe
accident assessment…
I needed an accident assessment following a bump on the motorway.
I had to have a vehicle assessment for which I paid £25. There was nothing to report and I sat for 90 minutes. Apparently the valet team had gone to lunch so it took a while longer than expected.
2025年6月11日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hi there, thank you for taking the time to leave us feedback about your experience with us. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We do hope to be of assistance to you in the future. Thank you again for leaving us feedback. Kind Regards.
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Meesha , we are disappointed to see your low star rating. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team who i believe have reached out to you regarding this issue. If you are willing if you could contact the site or e mail customercare@acorn-group.co.uk. We look forward to hearing from you.
Comprehensive well documented service
Comprehensive well documented service. Pulled out the stops to do it whilst I waited, which was much appreciated.
2025年6月10日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Heather , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
5* service from Holly
After a near miss experience with another dealer we visited Acorn Crewe to purchase an EV3. We dealt with Holly who was nothing short of fantastic. There was no sales pressure, she answered all of our questions and made the whole process super easy and an absolute pleasure. Holly you are amazing at your job and a credit to Acorn and to Kia. Thank you for everything
2025年6月9日
自発的なレビュー
Acorn Motor Group - Acorn Kia Crewe からの回答
Hi There , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Holly and our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
Great service and staff
2025年6月3日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello Tim , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Car’s first service
Very impressive explained what was happening and how long it would take
2025年6月5日
Acorn Motor Group - Acorn Kia Crewe からの回答
Hello June , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
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