The whole buying process was very easy. Charlie our sales executive was very helpful and friendly as well as being very professional and knowledgeable. We were offered a test drive and were able to ex... もっと見る
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My 4 year old Kia E Niro had just recently had its 90000 miles service with Acorn Kia Crewe and just like the car itself everything involved with service was 5*. Including booking service, collection... もっと見る
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We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional. He took us through all options both model and financial wise.we eventually signed for a new... もっと見る
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Many thanks for servicing our Stonic and the MOT in Crewe. We know valeting inside and out is part of our service plan deal. When we collected the car the inside was not vacuumed very well so polite... もっと見る
企業が回答しました
企業情報
当該企業による記述
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
連絡先
Marshfield Bank, CW2 8UY, Crewe, Cheshire, 英国
- 01270 507490
4.8
優良
457件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Generally very good
Generally very good. The Sales Representitve was extremely helpful and knowledgable.
2025年10月14日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Ian, We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn .Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day. Best wishes
Acorn Crewe
Highly recommend
Great level of customer service. Knowledgeable and not at all pushy with products on offer.
2025年10月8日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Thank you for your kind words. Our team takes great pride in providing exceptional customer service and we're thrilled to hear about your positive experience. We always strive to be knowledgeable and not pushy with our products, so it's great to know we're meeting your expectations. We appreciate your support. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Done MOT service and recall whilst…
Done MOT service and recall whilst waiting. Enjoyed complimentary cappucino. Take a book and read.
2025年10月10日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hi there, Thank you for your kind review. We're so glad you enjoyed your experience with us and our complimentary cappuccino. We strive to make our customers feel at home while we take care of their car needs. Happy reading! 📖 We look forward to serving you in the future. Take care and have a great day.
.Best wishes
Acorn Suzuki Crewe
#customerservice #carcare #grateful
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hi there, Thank you for your kind words. Our team takes great pride in providing exceptional service throughout the car buying process. We're so glad you had a positive experience. We are thrilled to hear that you found our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day. Best wishes
Acorn Suzuki Crewe
Great Service
Sent reminder in plenty of time that service due. Able to book a convenient time within 1-2 weeks with Curtesy car available. Service & MOT done quickly and video of checks sent, minor problems I mentioned sorted. Cannot fault the service and Adam is always so helpful, polite & effecient
2025年10月2日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Thank you for the positive review. We pride ourselves on providing efficient and convenient service for our customers. Glad we could help with your service and MOT needs, and we appreciate your kind words about our team member Adam. We look forward to serving you again in the future.Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
The staff are very helpful and polite…
The staff are very helpful and polite no matter what questions you have to ask them
2025年9月27日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Carolyn, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Thank you for your kind words. Our team takes pride in providing excellent customer service and we are happy to assist with any questions you may have. Your satisfaction is our top priority. We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Suzuki Crewe
The whole experience from Kia regarding…
The whole experience from Kia regarding my recent vehicle visit was excellent.
2025年9月26日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Steven, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Excellent and polite service
2025年9月11日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello David, Thank you so much for your kind words. Our team works hard to provide the best service possible to our customers. We are thrilled to hear that you had an excellent experience with us. We hope to see you again soon. Take care and have a wonderful day.
Best wishes
Acorn Crewe
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hi there, Thank you for the positive feedback. We are thrilled to hear that our quick service and friendly staff left a great impression. It's our pleasure to make sure our customers have a pleasant experience. Thank you for choosing us. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Crewe
Overall experience was good
Overall experience was good. Picking up the car would have been better to have a show around the car ref buttons and all the functions. Still don’t know now after a week. Picked up the car , a full tank would be nice and this is the first time we have got a car (new) without a bunch of flowers etc. some opportunities to make things nicer would add to the buyer experience eg carpets which were chargeable .
2025年9月13日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Mike, Thank you for your feedback. We are happy to hear that your overall experience was good. We apologize for not providing a detailed explanation of the car's features but we are always available to assist you with any questions. We appreciate your business. Thank you for choosing us. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn MG Crewe
Courteous and efficient
Courteous and efficient
Kept me informed about the progress of the service.
All good
2025年9月10日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Terry, Thank you for your kind words. We're happy to hear that you had a positive experience with our service and that we were able to keep you informed every step of the way. We appreciate your business and hope to continue exceeding your expectations. . Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello George, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Excellent service
We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional.
He took us through all options both model and financial wise.we eventually signed for a new deal great dealership and staff been using them for last 10 years. Thanks again Louis
John & Angie
2025年9月5日
自発的なレビュー
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello John, Thank you so much for your loyalty and kind words. We're thrilled to hear that Louis provided excellent service and helped you find the perfect deal at our dealership. We appreciate your continued support over the last 10 years and look forward to serving you for many more. Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
#customerappreciation #SuzukiLove
Grensons of Crewe. Have dealt with this garage for many…
Have dealt with this garage for many years and yesterday the service was great. The youngvladycIvwascseen by was called Charlie
2025年9月7日
自発的なレビュー
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Brenda, We are thrilled to hear about your positive experience with our garage and the service provided by our team member Charlie. We truly appreciate your loyalty as a long-time customer. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Please don't hesitate to reach out if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Chloe was very helpful in helping me…
Chloe was very helpful in helping me adjust from a manual gearbox to an automatic by explaining and giving me a driving lesson. Also in recommending Gard X insurance as added protection for my car.
She answered any queries I had and guided me through the sale process.
2025年8月30日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Pauline, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Thank you for taking the time to leave this wonderful review. We're so glad that Chloe was able to assist you with adjusting to an automatic gearbox and finding the right insurance for your car. We appreciate your business. Thank you for choosing us. Please don;t hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Suzuki Crewe
Happy driving! 🚘 #CustomerSatisfaction #ExpertGuidance
Took the car in for an MOT
Took the car in for an MOT, waited whilst it was carried out, excellent service.thanks.
2025年9月3日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Steve, thank you for taking the time to leave us this feedback. We are grateful for the opportunity to provide you with excellent service during your MOT. Your satisfaction is our top priority. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Fabulous service!
Fabulous service!
The help and support that my Mum received when buying a car was wonderful. It was the first time she had done this by herself and the help she received throughout the process was excellent.
2025年8月27日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hi there, We are so pleased you enjoyed your visit to Acorn Suzuki. Thank you for taking the time to leave us this feedback. We are thrilled to hear that we were able to provide your mum with exceptional service during her car buying experience. We pride ourselves on helping our customers every step of the way, and we're glad we could make her first time buying a car on her own a positive one. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and have a wonderful day.
Best wishes
Acorn Suzuki Crewe
The service team at Crewe Kia are…
The service team at Crewe Kia are brilliant, I was especially impressed with Lauren Barnett-Massey who always makes me feel like I’m the most important person in the building and really valued as a customer. All the staff at Kia are friendly, helpful and always professional.
2025年8月30日
Acorn Motor Group - Acorn Suzuki Crewe からの回答
Hello Edwin, Thank you for the amazing review. We're thrilled to know that our service team, especially Lauren Barnett-Massey, has left such a positive impression on you. We pride ourselves on providing excellent customer service and we're delighted to know that you feel important and valued with us. We truly appreciate your business and look forward to serving you again. Take care and have a great day.
Best wishes
Acorn Crewe
#CreweKia #CustomerSatisfaction
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