Acorn Motor Group - Acorn Suzuki Crewe レビュー 

457
•
TrustScore 5段階評価の5

4.8

Marshfield Bank, CW2 8UY Crewe, Cheshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The whole buying process was very easy. Charlie our sales executive was very helpful and friendly as well as being very professional and knowledgeable. We were offered a test drive and were able to ex... もっと見る

企業が回答しました

5つ星のうち5の評価

My 4 year old Kia E Niro had just recently had its 90000 miles service with Acorn Kia Crewe and just like the car itself everything involved with service was 5*. Including booking service, collection... もっと見る

企業が回答しました

5つ星のうち5の評価

We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional. He took us through all options both model and financial wise.we eventually signed for a new... もっと見る

企業が回答しました

5つ星のうち4の評価

Many thanks for servicing our Stonic and the MOT in Crewe. We know valeting inside and out is part of our service plan deal. When we collected the car the inside was not vacuumed very well so polite... もっと見る

企業が回答しました


企業情報

  1. キア ディーラー
  2. ・
  3. カー リース業
  4. カーディーラー
  5. 自動車販売店
  6. 中古車ディーラー

当該企業による記述

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


連絡先

  • Marshfield Bank, CW2 8UY, Crewe, Cheshire, 英国

  • 01270 507490

4.8

優良

TrustScore 5段階評価の5

457件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(457)

過去12か月のレビュー数: 553件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Graham , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち4の評価

Service at Acirn

Service on car was great
However txs and emails not good The “complimentary” clean & Vac Not good
Muddy footprints in drivers side and inside was not cleaned
Outside looked like it was power hose cleaned only

2025年3月13日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello there, Thank you for taking the time to leave us this feedback regarding your recent visit to us. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Best wishes
Acorn Kia Crewe

5つ星のうち5の評価

Great service

Easy check in, good communication and completed as scheduled.

2025年3月12日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Phil, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち5の評価

A great experience throughout

From the moment we walked into the showroom we were met by Chloe a very smart and knowledgeable young sales person who helped us right through the whole process of changing over cars nothing was to much trouble and we felt as though we’d had a good experience. Will certainly be going for more

2025年2月15日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Ian , thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. We will pass along your comments to Chloe. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and have a wonderful day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち5の評価

As always over the 5 years that I’ve…

As always over the 5 years that I’ve owned a Kia, the customer service, quality of work and all round experience at Acorn Kia was outstanding.

2025年3月7日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Robin , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day
Best wishes
Acorn Crewe

5つ星のうち5の評価

2nd service experience at Acorn Crewe

Decided to use Acorn @Crewe for the vehicles 2nd service. I chose Furrows at Shrewsbury for the 1st service (closest distance from home / more to do in Shrewsbury whilst waiting for the service) but received poor experience.
The Acorn booking procedure was satisfactory & on the day my overall experience was more than acceptable. My only negative comment would be to the quality of the “complimentary car wash”. The vehicle was left to dry naturally in the sunshine & consequently the bodywork/windows streaky/patchy in appearance. Maybe my customer expectation was too high when in reality I should have declined the offer & just washed the car at home, as I ended up doing. A minor point conceded, but nevertheless slightly disappointing conclusion.

2025年3月5日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello John, Thank you for taking the time to leave us this feedback regarding your recent visit. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Suzuki Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care! and have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

Always very polite and helpful

Always very polite and helpful. We've been going here fir about 7 years and they're really reliable

2025年3月8日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Sue , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち5の評価

great staff

great staff, attentive and relaxing waiting area.

2025年3月6日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Andy , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

Excellent service from Chloe in sales…

Excellent service from Chloe in sales all the way through to the service. The staff are extremely friendly and helpful

2025年3月6日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Adrienne , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day
Best wishes
Acorn Suzuki Crewe

5つ星のうち4の評価

Helpful and solved the problem

Wait time for my appointment for the car to be examined was about 3 weeks, and a loan car was unavailable for a further 2+ weeks. Not good, but I chose Acorn as all the other local dealers were going to take longer. Not much good if your car is off the road!!! They contacted me twice to check I was still going, which is good for making sure all slots were filled. Staff were courteous if rushed, and the problem was solved it would seem, although the feedback on the issues was less than fully satisfactory so I'm not 100% confident in it. I asked to see the technician who did the work and was not allowed to. They washed and cleaned the car (I had done so just before bringing it in! Waste of their time.)

2025年3月5日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Stuart, We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!

5つ星のうち5の評価
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Michelle , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち5の評価

Service completed while I waited and…

Service completed while I waited and complete with video car returne in less than two hours

2025年3月4日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Ian , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち5の評価

Excellent customer service

Excellent customer service

2025年3月1日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Ian, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

Acorn group great service

Adam that helped me was really great and really good with letting me know feedback on my car. The work done on my car was decent and on time thanks again

2025年2月25日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Trevor , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち4の評価

Good Staff

Good Service

2025年2月25日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Chris , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

5つ星のうち5の評価

Very efficient

Very efficient. Quick and stress free!

2025年2月21日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

Lovely people

Good service and mot. Made me feel welcome

2025年2月22日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Katie, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

The staff are always courteous and…

The staff are always courteous and helpful

2025年2月22日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

5つ星のうち5の評価

Brilliant from start to finish

Brilliant from start to finish

2025年2月18日
Acorn Motor Group - Acorn Suzuki Crewe ロゴ

Acorn Motor Group - Acorn Suzuki Crewe からの回答

Hello Gordon , we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報