It is a well put together online version of a casino. Features work okay, could possibly do with a bit more explanation what is what and how to use rewards but apart from that I find it exciting and... ãã£ãšèŠã
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Disgraceful from all involved here. Ticket number 10726270. My complaint was poorly handled, my case has not been investigated properly and they havenât even answered my questions. Poor casino,... ãã£ãšèŠã
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One of the best casinos I've played on. The games load quickly, deposits and withdrawals are processed instantly and promos are credited to your account straight away. And unlike many sites that requi... ãã£ãšèŠã
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Welcome to the Trustpilot page for Admiral Casino, your licensed UK Online Casino - where we're bringing you the latest slot, table and live games straight to your fingertips! ⥠Play your favourite slots â Unmissable promotions â Safe and Reliable †Register now and start playing!
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Century House, 12 Victoria Street, GY9 3UF, Alderney, è±åœ
- 0800 069 8921
- support@admiralcasino.co.uk
- www.admiralcasino.co.uk
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Disgraceful from all involved here.
Disgraceful from all involved here.
Ticket number 10726270.
My complaint was poorly handled, my case has not been investigated properly and they havenât even answered my questions. Poor casino, poor management.
2026幎7æ28æ¥
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AdmiralCasino.co.uk ããã®åç
Hi Paul,
We're sorry to hear that your experience with Admiral Casino was unpleasant, rest assured that we're here to help.
As Trust Pilot is a public platform, we have sent you an email through Trust Pilot to obtain your details through a secure channel. Once we have received your reply, we'll be more than happy to look into this matter for you.
We apologise for any inconvenience caused, we hope to resolve this matter as quickly as possible for you.
Kind regards,
Admiral Casino Management
It is a well put together onlineâŠ
It is a well put together online version of a casino.
Features work okay, could possibly do with a bit more explanation what is what and how to use rewards but apart from that I find it exciting and fun.
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Hello Tosh,
Thank you so much for your 5 star review!
We're delighted to hear that you're enjoying the casino and finding it exciting and fun.
All rewards at Admiral Casino are non-playable. To convert your cashback reward, you would need to deposit and stake real money to reach the wagering requirements outlined in the terms and conditions.
Once you have completed the wagering requirements, your reward balance will be converted and added to your cash balance.
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If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
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Phone: 0800 069 8921 (9am â 5.30pm)
Live Chat: 8am â 9pm every day
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the goonies quest for treasure 3 260âŠ
the goonies quest for treasure 3 260 spins without a bonus crazy.
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AdmiralCasino.co.uk ããã®åç
Hello Eddie,
Weâre sorry to hear your experience was unsatisfactory.
We would like to clarify that all of our games operate using independently tested Random Number Generators (RNGs). This means that this cannot be manipulated to favour or disadvantage any player, ensuring completely fair and impartial results.
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Very happy with the selection of gamesâŠ
Very happy with the selection of games and the bonus you get
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AdmiralCasino.co.uk ããã®åç
Hi Michael,
We really appreciate you taking the time to leave us your 4-Star Review!
Weâre delighted to hear that youâre enjoying our selection of games and the bonuses available. Weâre always working to bring our players a great variety of entertainment and rewarding experiences.
Don't forget that gambling is a game of chance and should only be for fun and entertainment purposes only.
If thereâs anything you ever need or any questions along the way, our support team is always happy to help.
Phone: 0800 069 8921 (9am â 5.30pm)
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It's great ð
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Hello Jason,
Thank you so much for your 5 star review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, and Arcade Games.
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What a disgrace of a gamblingâŠ
What a disgrace of a gambling site!!!!!!! Been playing on there site for over a year!!! all of a sudden probably because I kept winning! they asked me to verify myself!!!!! so I sent my driving licence and a utility bill!!!!!! Had a message saying id been verified!!!! next day they decided they wanted more to verify myself!!!! rang customer services ! women on the other end of the phone was unhelpful and snotty!!!!!! so now they can do one!!!!!! nice one admiral you sure know how to loose your customers!!!!!! not to worry I will put my money on other sites!!!!! your loss
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AdmiralCasino.co.uk ããã®åç
Hello Karen,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Since Trustpilot is a public platform, we canât review account specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am â 5.30pm)
Live Chat: 8am â 9pm daily
Thank you for taking the time to share your feedback. We do value it, and weâre here if youâd like to discuss this further.
All the very best,
Your Admiral Casino Team
I previously gave this a premature goodâŠ
I previously gave this a premature good review but then Iâve gone onto find a month later that itâs just the same as a lot of other betting apps gives you a couple of wins at the start then fleeces you I was on a game called game of thrones where I must of spent 200 pound some 40p spins and mostly 50p spins didnât get on the normal bonus or the super bonus once embarrassing and just played another 20 pound and still nothing realised itâs a waste of time now updating this review another 50 quid spent still no bonus on the same game ðand now the very last update cos I wonât be playing on this poor poor scamming site again another 30 and still no bonus so probs near 300 pound a mixture of 40 and 50p spins no bonus what a joke ð
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AdmiralCasino.co.uk ããã®åç
Hello Nyal,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organisation in compliance with legal standards.
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Our diverse range of games offers varying volatility ratings, please keep in mind that this is an important factor for your gaming experience
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I agree with a lot of other players onâŠ
I agree with a lot of other players on here with regards to Admiral casino it is in a nutshell absolutely abysmal .. I really do think their slots are letâs say not as they should be !!! I gamble on a few different sites & do win on average quite a bit but this Admiral one is an absolute joke !!! so much so that I have now deleted the app as I have given them the benefit of the doubt for a good while now & won absolutely nothing !!! No more money going their way now .. Had enough !!!!
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AdmiralCasino.co.uk ããã®åç
Hello Karen,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organisation in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real-life casinos, there is the possibility of lucky or losing streaks.
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0 Star
0 Star - Absolutely unacceptable conduct. Customer support has twice flat-out rejected my request for statutorily protected information (a formal DSAR) and refused to provide me with a ticket number for my complaint. This is a clear breach of their internal terms, their licensing obligations, and UK data protection laws. I am currently escalating this to their Data Protection Officer and will be taking this to the ICO and UKGC if not resolved immediately. See how long it takes for a reply by them to better understand this clownish conduct, as you'll inevitably face the same if not worst should u ever have a query. They will kick a tech support request downan 8 week track and themselves log it as a complaint, then deny you any way of tracking it. Shady as hell. And furthermore they lie claiming you can deposit £5 only to take 5 days investigation that says no. Absolute clowns.
Update- called your staff per ur reply and was told he couldn't attach the game log and would ask a manager to send it... that was 3 days ago ð why bother
2026幎7æ18æ¥
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AdmiralCasino.co.uk ããã®åç
Hello L Dimitri,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
As listed in Section 21: Complaint Handling and Timings, the Company will provide an outcome to the your complaint within an 8-week timeframe.
Since Trustpilot is a public platform, we canât review account-specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am â 5.30pm)
Live Chat: 8am â 9pm daily
Thank you for taking the time to share your feedback. We do value it and weâre here if youâd like to discuss this further.
All the very best,
Your Admiral Casino Team
I really enjoy playing admiral casinoâŠ
I really enjoy playing admiral casino as really good games and bonuses and quickly pays out if you win I really love playing buffalo king megaways and big bass splash it's a good site and good getting back to you if needed
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AdmiralCasino.co.uk ããã®åç
Hello Sadie,
We really appreciate you taking the time to leave us your 5-Star Review!
We're really happy that you're enjoying our wide selection of games such as Buffalo King Megaways and Big Bass Splash, and weâll continue doing our best to bring you even more of a variety of slots and exciting promotions in the future!
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I signed up because the introductoryâŠ
I signed up because the introductory offer was good, deposit (and play) £10 and you get 100 free spins. I deposited my £10 and played it. I didn't get any free spins. I asked why and they said it was because I deposited through PayPal. Nowhere did it flag this up at the time. 8 complained and they simply said it was in the T&C which I agreed to when I signed up. This may well be the case BUT they know nobody reads through T&C's and often the important info is buried somewhere in there. This is so misleading. I will not be using this site again. If it does this on the first interaction, god knows what else it will be doing further down the line!
2026幎7æ13æ¥
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AdmiralCasino.co.uk ããã®åç
Hello Kai,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We encourage all customers to review the full terms and conditions for each promotion before participating, as eligibility criteria, rewards and exclusions can vary between offers.
The welcome offer terms state:
"Deposits made via PayPal or Paysafe will not qualify for this promotion. If the customer's first deposit is made via PayPal or Paysafe, they will automatically forfeit the 100 free spin promotion."
This is one of the terms that apply to this promotion, all of which are available to review before opting in and participating. In this case, the promotion was applied in accordance with the published terms and conditions accepted during registration.
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Very awful poor site its very veryâŠ
Very awful poor site its very very rarely u get featured bonuses if u do they rubbish and I mean rubbish ur only on for about 5 to 10 mins literally all dead spins on eye of horus every month I reach my deposit limit very very rarely u withdraw from this poor site stay well away this site def needs investigating they need to check my loss limit and history on this site its a shambles of a site then they will relize how bad this site is well they ave ad enough money out of me ill never ever be puting any more money on this casino that dosent pay out even wen u get a wining spin its rubbish this casino needs closing down online for good goodbuy rip of scamming site
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AdmiralCasino.co.uk ããã®åç
Hello Julie,
Weâre sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to assure you that all our games use a certified Random Number Generator (RNG), which operates independently and cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
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Signed up yesterday and had so much funâŠ
Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought Iâd try a withdrawal of some of my winnings today as thought itl probably take a while being a new customer - but nope , money in my bank within the minute ! Very impressed!
2026幎7æ10æ¥
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AdmiralCasino.co.uk ããã®åç
Hello Rachel,
We would like to take this opportunity to welcome you to Admiral Casino and thank you for leaving us your 5-Star Review.
Weâre delighted to hear that youâre enjoying our platform, and we will continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
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Phone: 0800 069 8921 (Available 9am â 5.30pm)
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Not great,
Not great,, only ever seem to get two bonus symbols on any game and if you do win anything you then get constant dead spins
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AdmiralCasino.co.uk ããã®åç
Hello Consumer,
We appreciate you taking the time to leave us a 2-Star Review!
We are very sorry that your game experience wasn't as lucky as you expected. Our games are based on a Random Number Generator which means that losses can occur.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
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Very good site the best Iâve used
Very good site the best Iâve used . Customer
Service excellent not a lot of bonus pressure and very fair
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AdmiralCasino.co.uk ããã®åç
Hello Nadine,
We really appreciate you taking the time to leave us your 5-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, and Arcade Games.
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It was good experience for me onlineâŠ
It was good experience for me online admiral quick and easy to withdraw various types of slots
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AdmiralCasino.co.uk ããã®åç
Hello Kuldeep,
Thank you for taking the time to leave us your 5-Star Review!
Weâre delighted to hear that youâre enjoying our platform. Weâll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
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Another SCAM site!!!!
Another SCAM site!!!!! Very bad casino!!!
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AdmiralCasino.co.uk ããã®åç
Hello Milan,
We appreciate you taking the time to share your feedback.
Our random number generator (RNG) is certified by a third-party entity in accordance with legal requirements. It operates independently and cannot be manipulated to favour or disadvantage any player.
As Trustpilot is a public platform, weâre unable to go into account-specific details here, but if youâd like us to review your gameplay session in more detail, our Customer Support team would be more than happy to assist:
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Your Admiral Casino Team
When I first joined it was a goodâŠ
When I first joined it was a good website was fair seen returns longer Iâve been a customer itâs become shitter and shitter
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AdmiralCasino.co.uk ããã®åç
Hello Leann,
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If I'm honest wouldn't even give a 1âŠ
If I'm honest wouldn't even give a 1 star .
I find it just takes all your money don't really get any bonus on games sorry not good at all.
Been with this site for years and never won a anything .
Just a waste of money
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AdmiralCasino.co.uk ããã®åç
Hello Nicki,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We appreciate that it can be frustrating to experience an extended period without a significant win. However, the outcome of each game round is determined independently by a certified Random Number Generator (RNG). Neither the amount staked nor the number of bets placed has any influence over future outcomes, as each result is generated randomly and independently of previous gameplay.
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31.10%, 32.83% and 11.56% RTP!
31.10%, 32.83% and 11.56% RTP! After several hundreds spent. This is the facts. One to avoid.
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Hello Aidy,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
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