Une honte ! La plaque induction de mon piano de cuisine Falcon s'est brisée et cela fait 3 mois que Aga rangemaster n'est pas capable de répondre et de nous fournir la pièce. La cuisinière a moins de... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Une honte ! La plaque induction de mon piano de cuisine Falcon s'est brisée et cela fait 3 mois que Aga rangemaster n'est pas capable de répondre et de nous fournir la pièce. La cuisinière a moins de... もっと見る
企業が回答しました
We had an our new over delivered today by Lak and Mark. The run up to delivery was very informative and the 2 lads on delivery was very helpful and polite Explaining how the over works and sha... もっと見る
企業が回答しました
Received my long awaited Aga today, Mark and Lak were fantastic from start to finish. Highly recommend, ultra careful with my new limestone floor and Lak took his time to go through how to operate…all... もっと見る
企業が回答しました
Great communication, got a call on the day of delivery giving me a time. Skip and Zen turned up, asked me where it was going, just said no problem and were done in a few minutes and there I was dreadi... もっと見る
企業が回答しました
AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Station Road , TF1 5AQ, Telford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This was the perfect experience. Philly and Johnny were extremely impressive in giving the best customer service. Everything went like clockwork and they were really kind in explaining everything. Thank you so much.

AGA からの回答
Andy and Steve did a wonderful job of installing the Aga. I couldn’t ask for better service

AGA からの回答
What a brilliant service again we received from Aga support and Lak /Mark
After our installation of our new Aga a small couple of scratches were found on the top.
I emailed Aga and they were so apologetic. They got it all sorted quickly and a new one was ordered.Alex in customer service was brilliant in keeping me informed of delivery date and times.
Lak and Mark attended again and re fitted the to within an hr
100 % recommend great service
Thank you

AGA からの回答
Lak and Mark did a great job delivering our new Aga and explaining how it works. They navigated narrow hallways with no fuss and were extremely friendly. Thank you very much!

AGA からの回答
Following some information gatheringand diagnosis, the customer service team arrived at the solution and dispatched the necessary replacement part. V happy!

AGA からの回答
The sales person could answer most of our questions

AGA からの回答
It all turned out as it should after a few telephone calls, emails and photos. Nice people to deal with on the phone and acceptable level of warranty service.

AGA からの回答
Speedy response to emails and I was sent a replacement badge very quickly once my Aga details had been confirmed. Overall great customer service!

AGA からの回答
Lak and Mark were exceptional in their compentence and in all aspects of the delivery and installation of our Aga 60. I could not wish for better service. Thank you to both of you and also Suzie at the Aga shop.
Customer service has been wonderful.

AGA からの回答
Lack & Mark were excellent, respectful, efficient and respected our property. They kept us informed about the progress of the installation and communicated well. They were clean and tidy. Although the cooker construction was delayed, Aga kept us informed with respect to progress and the reasons as to why the delay happened. Overall, a good experience. We would recommend them.

AGA からの回答
If I was rating the service from Lak and Simon, who came to replace and install our Rangemaster dishwasher I’d be giving 5 stars. They were really helpful and also helped explain some functionality on our Rangemaster oven that we didn’t even know we had! Also, customer service have been very helpful too but as we’ve had a number of issues with the dishwasher since purchase had to go with 3 stars overall.

AGA からの回答
Great customer service. Helped me identify my model stove and provided the correct user manual.

AGA からの回答
This company is so helpful and caring.
The lady I spoke to today was so kind and credit to the company.
Thanks to the tech department for their help.

AGA からの回答
Our delivery and installation experience went very smoothly. Skip and Zen were friendly, organised and professional. It was reassuring to see how experienced they were as a team, manoeuvring the AGA carefully through our house and fitting it into its new home. Skip got the electrics all sorted, and Zen gave us a good beginner tour of how our AGA works. Top marks to both of them! Thank you very much Skip and Zen!

AGA からの回答
The two guys, Lak and Mark, who fitted the electric cooker where excellent. They were professional, friendly and efficient. Lak even discovered a small leak that had never been noticeable when he was capping off the gas.
Lak thoroughly explained the new appliance before leaving and told us that if we needed anything explaining again we could contact him.
Thoroughly professional service that I would recommend.

AGA からの回答
Lak and Simon were fantastic.
They turned up at 7am Saturday morning as promised .
We are in the middle of decorating and there was clutter in every room .
The Two lads were more than helpful trying to work around everything .
We purchased an AGA masterchef and we were giving a very good demonstration on how it works . Lak and Simon were both polite and friendly . We love our new AGA and were really pleased with the service . Kind regards Patrick .

AGA からの回答
A very professional and relaxed installation by Lak and Simon today. Very thorough and knowledgable, excellent service.

AGA からの回答
Lak was in contact well before the AGA removal date to gather information regarding the site and answer any questions we had, which was really useful. Lak and Mark arrived as expected and were both very courteous. The AGA was removed quickly and with great efficiency and they were very mindful of the current building works. Lak has also been very communicative and informative with our electrician regarding the future installation of our new AGA, which I am now confident will go smoothly.

AGA からの回答
My new Aga was delivered and fitted this morning by Zen and Skip. They were very efficient and friendly. They ensured that everything was working properly and gave me a brief run down on operating it. Zen picked up that there was a tiny scratch on one of the doors and had arranged a replacement before I’d even had chance to look at it properly. Great service.

AGA からの回答
From the moment we ordered our AGA Masterchef from Diss Ironworks in Norfolk to it being fitted today in West Yorkshire everything has been fantastic!
The delivery guys Rich and Neil were a pleasure to have in our house and they explained everything to us.
An amazing experience from start to finish!

AGA からの回答
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