Alliedrecycling レビュー 42

My recycling bin was not collected on 14 May 2026, even though my general waste bin was collected the same day. The recycling was not contaminated, and my account was not overdue.
I emailed the company on 16 May asking why the recycling bin had not been collected and what date the following week they would collect it. I received no reply. I then submitted a contact form through their website around 24/25 May, and again received no response.
Missed collections can happen, but ignoring a customer who is simply asking for an explanation and a re-collection date is poor service. I am now left with an uncollected recycling bin and no clear way to get the issue resolved.
I would appreciate the company contacting me, explaining why the collection was missed, and confirming when the recycling bin will actually be collected. I will update this review if the issue is resolved.

I was bringing my daughter to school this morning in Leixlip, as we went through the estate we noticed all the bins had been emptied and lined up really nearty outside people's house and gardens. Not just one or two houses, the whole estate! It looked so so well! We were really impressed! To whomever your employees that were on the job this morning a huge thanks and well done from a local resident. It was very much noticed and appreciated! I've never seen the empty bins put back on the path like that!

I am sorry I didnt read the latest review sooner. I've had the exact same experience. 2 days waiting in, lies told by office staff with no supervisors available for escalation. I am sure there is a regulator which I'll research tomorrow. Really poor experience so far and I'll probably move my domestic bins now as a result of the dire skip service. Which is not cheap!!!

Skip didn't arrive on the day it was supposed to and is now still sitting in the driveway 13 days later.
Have been told it would be collected on all of the last 5 working days, it wasn't.
Received a message yesterday morning saying driver was on way to collect, he/she never arrived.
Customer service agents just constantly saying it will be "tomorrow", terrible delivery/collection service, some agents polite and apologetic, some very rude and blunt.

Been a customer for years, and have always found the service great. On the few occasions I've had questions I've always got a very quick and polite answer, be it a query about a bill, or collections. I would have no hesitation recommending them to others.

Have been a customer with Allied now for a few years and have to say I am really happy with how efficient they are with waste collection and any time I have had to ring them for a query or make payments or changes the staff in the office are so helpful and friendly and nothing is ever too much for them to help.

I’ve been a customer of allied for years they go above and beyond to accommodate . Thanks to Ryan for helping me out and getting my extra bags lifted after Christmas your very good . And Shaunagh also pleasure to chat to you thanks very much .

Amazing service! Always on time and if they didn’t manage to collect it on the day (extremely rare occurrence), they always recollected within the following 48h if the issue was on their side. They always work very clean too, never littering after collections.

Collection always on time and good customer support

Allied provided excellent service from start to finish for us. Their team has been responsive and professional, collections are always prompt. Pricing was clear and fair, and their attention to environmental compliance really stood out to us when picking. Highly recommended for anyone needing reliable waste recycling services.

Highly disappointed in the service and attitude of one of the call centre employees named Derek he was very rude when I called and now yous have lost a loyal customer as iv moved to Panda and got a good deal

No complaints. All collections on time.

Fantastic company, reliable service - never experienced any problems with the service, with Allied for years

They literally stole money from my account.
Avoid this company at all costs.
Missed collections are regular and the customer service person is horrible

Very efficient collection service,Using Allied many years and have never been let down by them.Very polite and courteous to deal with over the phone and friendly drivers.

Collection truck passed our house, turned in our estate and exited without picking up our recycling bin. Contacted Allied and they assured me they would contact the driver to return. A 2nd truck arrived and picked up the waste bin but a week later and the recycling bin still remains uncollected. This following a two assurances by Allied staff via phone and email. This isnt the first time this has happened, truly frustrating.

I contacted the company again today. Y email and the response given that there might be an issue with my bin chip, later confirmed not to be the case, and no reason given why repeated promises to get the driver to return last week and a failure to collect the bin today. They did state they would update my account with a small sum (amount not declared). Money is not the issue, just need them to provide the service they’re being paid for and when issues do occur, they’re resolved efficiently (no false promises).

Can’t reset my password. Wait when company will send me temporary password on my email address or on phone number. Very bad employee working in office. It’s a 2025 outside. Come on … do something… Very unprofessional!!!

The failure to respond to a query after a week is unacceptable.

Iv been with this company for a few years now and I have to say the girls in the office are so helpful , they answer straight away , make sure you are on the right plan that is one of The main reasons I stick with allied is the help you get from the girls
Especially hollie who will let me know my balance and take my payment over the phone to make sure I have collection
5 stars for sure for this company

Top quality service & great customer service from Hollie 10/10