Allspares123 レビュー 59

It seems this is a fraud. I never got a confirmation or invoice for the payment. There is no way to reach them. Other other shops run replicas of their website.

I ordered 2 parts for a Dyson vacuum cleaner using a stated part number cross referenced against the Dyson website to ensure correct fitment. The supplied part was incorrect. Parts were also advertised as being genuine Dyson parts which they were not.
Despite multiple efforts by email and phone to get a return shipment label for a refund (on basis of incorrect part and misrepresentation of being genuine) I have been ignored and am left over £50 out of pocket.
Avoid this company at all costs: they misrepresent and fail to follow their own return policy.

AVOID THIS COMPANY
Took my money no confirmation email. Going through bank to get my money back.

Same as all previous reviews. Luckily not a large amount of money was spent. Will check with bank to see if I can get a refund though. Avoid !!

Placed an order online for two boxes gloves.Have not received an acknowledgement & two weeks on still no delivery. Have lost count of telephone & email messages with no reply.Even tried to contact them through ebay with no response.Draw your own conclusions.
Have eventually received a reply to Ebay enquiry which is just a list every conceivable answer possible;

we are sorry for any delay please allow 3 to 5 working days for your item to arrive.
please check your tracking number, please wait for update.
For a return items, please request a return and we can deal with your request.
For any damaged item please send a photo so we can deal with your issue.
We apologise for the late reply and for the inconvenience caused
We will try to deal with your requests as soon as possible.
if you still have an issue or are waiting for a refund please log a case were we can assist you further.
please log a case with any damage item photos.
NOTE- please log a case so that we can further assist you. please add any images to this.
you can log a case and we will be able to help you refund or give you a replacement. if any item is missing we will be able to send a replacement out or give you a partial refund, if your item is damaged please send an image. please add your image when logging a case.
thank you

What a joke !!!

Similar dismal experience to the other reviewers. They take your money but never send the goods. No response to any emails or phone calls. Don’t place an order with these scammers unless you like having to do a chargeback on your card.

DO NOT USE
I placed an order with Allspares 123 S6321 PowerMaster Indoor 58W 5ft (150cm) T8 Twin Batten my order is still marked as "processing." I have Emailed them three times and mesage them on there web page STILL NO ANSWER no communication at all Trading standards need to shut these cowboys down immediately

Certainly! Here's a more professional and constructive rewrite of your review:

I placed an order with Allspares 123 two weeks ago, but the status of my order is still marked as "processing." I've tried reaching out to their customer service team by calling the number provided on their website, but I haven't been able to get through to anyone. Additionally, I've sent two emails but have yet to receive a response. I'm disappointed with the lack of communication and the delay in processing my order. I hope they can improve their customer service and provide better updates to their customers in the future.

DO NOT, I REPEAT DO NOT USE THIS COMPANY!!

Total scam outfit who take your money but do not then deliver.

Trading standards need to shut these cowboys down immediately

No option to leave 0 stars?? Bought a dishwasher part from them and although it was delivered it was not original SMEG as claimed and broke after a few weeks use. No response from Allspares so contacted Ebay and beware, Ebay took no action either!! Their moneyback guarantee is worthless.

SCAMMERS - DO NOT USE...

THEY TOOK PAYMENT (£20.43) FOR BATTERIES ON 6 DEC 2023

I AM STILL AWAITING FOR A DELIVERY ON 17 JUL 2024

ALL (8+) MESSAGES, PHONE CALLS AND EMAILS HAVE BEEN IGNORED.

TRADING STANDARDS!!!!! WHERE ARE YOU.

Paid for 2 X 2 kg of 3xp protein which cost £41 including £5,99 postage. The account that I set up with them would not let me In with the password provided or after I managed to change it. Tried to get in touch with them and got no reply . This set alarm bells ringing and after reading all the reviews I realised that it is a SCAM and I have still not received any protein . I have sent emails and even rang the company but no reply at all. Started a refund application with my bank . AVOID this company at all costs. THIEVES !!!!!

SCAMMERS.

TAKE YOUR MONEY
WON'T ANSWER PHONE CALLS
WON'T ANSWER EMAILS

TRADING STANDARDS SHOULD CLOSE THEM DOWN.

Nightmare - takes ages for them to post the order, no communication, don't answer questions and haven't provided a Vat receipt even though they've charged it, which is illegal

WIsh I read the reviews. Likely to be a scam website. Ordered a part for nespresso on 7th feb, nothing heard. emailed and tried calling, no response. website needs to be shut down

Extremely shady. Ordered an item and received a confirmation, but nothing ever arrived. No response to enquiriews. Raised a refund by Paypal but they would only refund the item cost (which was cheap) but not the postage (which was relatively expensive.) Only lost a few pounds but don't make the same mistake I did.

Ordered 2 downlighters. Received one a couple of days later. Attempted to contact via email and phone on a number of occasions to report the missing item with no response.
Not recommended.

Ordered items for work over two weeks ago and despite calling and emailing have not received them, or an estimated delivery date.

Have now referred to Trading Standards to investigate their practice of taking money and not fulfilling orders or refunding (including ignoring communications). I have also filed a complaint to the Insolvency Service and would recommend anyone else who previously used this company to do the same - this is how you make a complaint about a limited company (which they are) as per the Companies House website. Their company number is 11270316 and they are showing as active on the register, with accounts due in a few months time.

All I received from allspares123.com was a notification of payment, no item, no email in response to my emails nothing, must be a scam website. should be removed from google search. Somehow I have to get my money back from the credit card company, Just glad I used my creditcard. Great idea for a scam though as most people will just give up getting their money back.