Turned up on time but driver just sat in taxi which was a little way from venue so we couldn't see him. There was a lot of noise & people around so it would've been better if he had come to the door... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The response from the driver was quick, though we could not communicate with text messages which I think is a pity. As our plane arrived earlier and so it was lucky that the driver also arrived earlie... もっと見る
I use Alpha cars as my taxi service of choice. My personal experience has always been good . Booking a taxi with no problem, kept me informed of despatch, arrival and make of car . Drivers always poli... もっと見る
企業が回答しました
I have been taking cabs with Alpha Cars more, this year and Ive had no complaints ( all drivers were polite, punctual and I felt safe in their cars). The recent cab driver was on time, polite, ver... もっと見る
企業情報
当該企業による記述
Alpha Cars is a well established taxi and private hire company based in Crawley near Gatwick Airport with over 20 year’s experience serving our regular corporate and local customers. We specialise in Airport Transfers to and from all major UK airports including Heathrow, Gatwick, Luton, London City and Stansted. We cater for a variety of occasions with our comprehensive range of vehicles to meet every possible demand including taxis for individuals, group travel, business travel, and corporate accounts. You can Book online, via Alpha Cars App and over the phone
連絡先
12 Brighton Road, RH10 6AA, Crawley, 英国
- 01293 400600
- info@alpha-cars.com
- www.alpha-cars.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 6%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very friendly driver
very friendly driver, good experience overall will recommend :)
FANTASTIC
FANTASTIC - Service outstanding - aftercare superb.
Thank you Trevor, Natalie & Abdul.
Regards Kim Law
Splendid drivers …
All your drivers are personable and efficient. Today's driver was no exception.
Excellent Service
Easy to book, prompt arrival, very helpful driver. Excellent service. Thank you!
Driver was running late
Driver was running late.
Road closures made things worse but he redeemed himself by just getting to the station in time.
Extra stress you don’t need when you book a cab for a specific time to catch a specific train though.
Driver ripped me off
Driver ripped me off. No way does it cost over a tenner to get from aldi to Saxonfields. I wont be using this company anymore. Disgusting, tried lying aswell. Said I told the office I had loads of bags. No I said I had alot of shopping. Told him I had to buy extra bags. And he parked half the carpark away from the shop. Roll on 2027, they will all be in gosport then.
I use Alpha cars as my taxi service of…
I use Alpha cars as my taxi service of choice. My personal experience has always been good . Booking a taxi with no problem, kept me informed of despatch, arrival and make of car . Drivers always polite and generally good on time .

Alpha Cars からの回答
Alpha taxis Tidworth
Can’t recommend Rick and his team enough! Reliable and super friendly, used on a regular basis!
Cancelled
I pre-booked a taxi and, on the day, I informed them to delay the pickup by one hour.
When the revised pickup time arrived and the taxi still hadn't turned up, I called for an update. Shortly after my call, the booking was cancelled.
If you were unable to provide the service, this should have been communicated clearly instead of leaving me waiting with no information.
I'm extremely disappointed with both the service and the lack of communication. The experience was frustrating and unprofessional, and I will not be using this company again.
Awful customer service they just lie to…
Awful customer service they just lie to you on the phone .
Allways late never on time .. they drivers dont even drive properly .
Its appalling. Called multiple times to ensure it was gonna be with me ! I would not recommend this company to anyone and i will never be using this service again .
30 minutes late after telling me on the phone it would be on time !
booked this taxi service
booked this taxi service, and the driver arrived on time. The driver was very polite, professional, and courteous throughout the journey. They also kindly helped me with my luggage, which I really appreciated. The service was excellent, reliable, and reasonably priced. I would highly recommend this taxi company."
AVOID
UNBELIEVABLE. AVOID. They do not prebook your taxi no matter what time you call. I called at 12 for a taxi at 4pm. At 4:05 I called for them to tell me they’re finding me a driver now. I said why didn’t you prebook me a driver when I called at 12?! She was VERY RUDE. Said what do I expect. The minimum I expect is for you to do your job and book my taxi! 20 mins late & I Missed my appointment
Watch out for stealth extra ‘waiting charges’ on your invoice even if you’re on time or early.
Nice drivers but of all three recent trips where I was ready and waiting or early, I was charged a ‘waiting charge’ of up to £1.40 on top of my fare when there was zero waiting involved. I’ve contacted them to complain but they haven’t bothered replying so I’m leaving reviews to warn people to check your invoices and ask for this to be refunded if it’s an unjust charge. I won’t be using them again and will not be recommending them.
Thank you 😊
I have been taking cabs with Alpha Cars more, this year and Ive had no complaints ( all drivers were polite, punctual and I felt safe in their cars).
The recent cab driver was on time, polite, very patient and left such a positive impact that without a doubt Alpha cars reputation has been rectified in my opinion. I am disabled and felt safe and comfortable. Thank you Alpha cars for employing decent drivers.
Driver in a red Kia is a really bad driver and was very rude to me
Driver in a red Kia very bad driver and was rude to me talking in his own language he picked up from 35 aldwalk road going to admiral street and to top it off he basically nearly unalived me
Only book if not needing your lift on…
Only book if not needing your lift on time, doesn’t matter when you book, even hours in advance, they’ll just show up whenever they want. Constantly taking on bookings they cannot do
I pre-booked a taxi with Alpha Cars the…
I pre-booked a taxi with Alpha Cars the night before for 8am the next day, to take my Daughter to school because heavy rain was forecast and I don't have access to my car when my wife works 2 days a week. The taxi just didn't turn up, and there was no explanation. No contact whatsoever. This caused a lot of stress trying to get my daughters into school in the heavy rain. When I rang up to complain, they just said there wasn't enough drivers due to weather and school runs. But my daughter needed to go to school. I had pre-booked, does that NOT mean anything? Apparently not. They only allocate the drivers 15 minutes before the scheduled booking and suddenly realised there wasn't enough drivers. What is the POINT of pre-booking, it doesn't mean anything. Absolutely disgraceful service. I won't be using them ever again. They are on my Black LIst forever. Yours Disgruntled Crawley resident.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







