AlzProducts.co.uk レビュヌ 

437
•
TrustScore 5段階評䟡の2

2.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I had a very disappointing experience with this company. I contacted them regarding a fault with a doll I had purchased, only to receive a rude and highly inappropriate response. The reply made comp... もっず芋る

5぀星のうち2の評䟡

I needed to exchange a TV remote control. Royal Mail tried to deliver the first one I ordered but it hadn't been collected, I didn't realise till I chased it up myself. Poor dad was struggling with hi... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

I ordered a telephone for my mother who suffers with mild cognitive impairment. The order and delivery went smoothly enough but when I installed the phone I couldn't lift three of the dial buttons to... もっず芋る

5぀星のうち3の評䟡

The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in. The item wa... もっず芋る

䌁業が回答したした

䌁業情報

  1. 病院蚭備ず備品
  2. りェルネス センタヌ

さたざたな倖郚゜ヌスから提䟛された情報

AlzProducts are a specialist retailer of disability aids for people with Alzheimer's & Dementia.


連絡先

2.2

期埅以䞋

TrustScore 5段階評䟡の2

437件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.2

すべおのレビュヌ

(437)

過去12か月のレビュヌ数: 0ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

The calendar clock helps my parents keep their independence.

The calendar clock is a great idea for people who are beginning to forget what the date is or what day of the week it is. Combined with an ordinary calendar with appointments and visits written on it gives them more independence and security that they know what's going on. My only critisism is that there is a comma after the date (13, June 2014)........why! It is incorrect in the UK and even my parents with Alzheimer's recognised that.
Delivery was quick and efficient.

2014幎6月21日
自発的なレビュヌ
AlzProducts.co.uk ロゎ

AlzProducts.co.uk からの回答

Hello Susan & thank you for your kind review of your recent purchase.

I agree that the date would be better with the comma after the month, unfortunately we are not the manufacturers & cannot make this change ourselves.

I have passed on this feedback to the manufacturers, & hopefully this will be rectified for future versions.

In the meantime, you could try accessing the menu & changing the date mode to "USA mode", this will display the date as follows June 25, 2014.

While it follows the date, day, year format of the USA, it does also have the comma in the correct place.

Kind Regards
The AlzProducts Team

5぀星のうち3の評䟡

Service - ok, product - not so ok!!

The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in.
The item was smaller than expected, wasn't really worth the money and I am unsure whether to buy from this website again.

2014幎6月11日
自発的なレビュヌ
AlzProducts.co.uk ロゎ

AlzProducts.co.uk からの回答

Hello Mrs Stevens, and thank you for taking the time to leave a review.

I'm sorry that your item arrived slightly damaged, while most petzzz arrive in perfect condition there have been occasions where they have been damaged during transport.

With this in mind we have just upgraded our packaging so that all our petzzz will now be shipped in outer cardboard boxes, this will ensure that 100% of petzzz arrive in perfect condition.

I know our upgraded packaging doesn't help you on this occasion, but we can send you a replacement retail box for your pet, if this is something that you would be interested in?

With regards to the size of the pet, we do try to make this as clear as possible on our website. We have the pet dimensions on the product page, along with a video of the pet being handled, and we also refer to the petzzz as "kittens" instead of cats. This is in contrast to most other retailers who refer to the petzzz as cats.

Finally, we also have a generous 30 day returns policy, so if you are unhappy with your pet you are welcome to return it for a refund. I have contacted you personally on your registered email address & hopefully we can resolve any issues that you have.

Kind Regards
Thomas Murray
AlzProducts.co.uk

5぀星のうち5の評䟡

Fast efficient service.

I ordered the telephone with space for four photos and a cover plate for the numbers. The handset is nice and bulky and my mother places it back without leaving it off the hook, which often used to happen. It has good amplification adjustment too. I also thought it was a very good price and an excellent product for people with dementia. AlzProducts were efficient and the whole ordering and delivering process went smoothly. Thank You

2014幎6月6日
自発的なレビュヌ
5぀星のうち5の評䟡

AlzProducts.co.uk provided me with A1 service

I found AlzProducts.co.uk through a google search which was very fortuitous - not only did they offer a huge range of products, they also shipped internationally. My father has alzheimers and I have struggled to find a clock that clearly shows the day, date and time and also a simple to use TV remote control. I was also interested in a telephone and had some problems with the website because of this. However I received a very helpful message explaining from Tom explaining the problem and I was then able to place my order. I must have accidentally left off the street number from my address on my order, but Tom was on the ball to email me to get the correct details and my order arrived within a week. First rate products and first rate service - thank you so much.

2014幎6月6日
自発的なレビュヌ
5぀星のうち5の評䟡

No more calls from my mother

My mother would frequently hit the wrong buttons on the Sky handset and get stuck on an unavailable channel.

Now, I have programmed the Flipper Hand Set to only go to five channels on Freesat. No more reboots to contend with.

Heaven!

No more call-outs.

I have taped over the green on/off button on the Flipper to avoid my mother getting into standby, which is another problem.

My mother has dementia and finds the Flipper very easy to use.

I control the maximum volume by going into the hidden Hotel Mode on her Panasonic TV.

2014幎6月5日
自発的なレビュヌ
5぀星のうち2の評䟡

Arrived quickly, but not as shown on the picture!

Good delivery, this clock is shown with no writing on the frame unlike Amazons picture of same clock, so naively I thought it was a plain frame! It came with the makes name on the frame which I could have had from Amazon much cheaper. I do feel a bit cheated.

2014幎6月4日
自発的なレビュヌ
AlzProducts.co.uk ロゎ

AlzProducts.co.uk からの回答

Hello Lyn, it's Tom here from AlzProducts.

I'm very sorry that you feel mislead with our product image, this was not the purpose of the image. Which was taken by ourselves for marketing use, as the manufacturer didn't have one available at that time.

We will shortly be receiving new marketing images from the manufacturer, and will update our website with these once they become available.

I have emailed you in private to discuss renumeration for your order, & thank you for your understanding.

5぀星のうち5の評䟡

Very happy with clock and quick postage

Clock has improved her recognition of the time of day but only when she remembers to look at it.The next step for your technicians would be to make one that speaks the time of day. Although this could create more problems because my mum would sit there and argue with thew clock because it was telling her the wrong time.
I still find it very difficult to get my head around the fact she is unable to work out morning or night. She may have a 1 hour sleep in the afternoon wake up and be convinced it is the next day even though it is starting to get dark.
I try to get as much information about this on the internet and I am learning more and more how to cope with someone with Dementia, it is very difficult for her and us. Thanks again

2014幎6月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Peace of mind!

I bought this lockable electrical socket cover to ensure that the plug for the lifeline telephone was not removed from the socket or switched off. It is brilliant. If you have someone in the family with dementia I can whole heartedly recommend this item.
You will find that the service you receive is second to none

2014幎5月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Wonderful service

The flipper remote control was excellent for my dad who has Alzheimer's. The customer service was excellent, I spoke online to someone who answered all my questions. I would recommend this site to everyone who knows someone with Alzheimer's for the products and the service.

2014幎5月24日
自発的なレビュヌ
5぀星のうち5の評䟡

excellent

Bought this for my 91year old mum who has dementia. If I'm being honest It makes me feel happier to know it's there for her. A bit like a security blanket. The concept is brilliant.

2014幎5月23日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報