The feeder is well made and keeps squirrels out, and also hopefully parakeets, although time will tell. It's easy to dismantle and reassemble for cleaning, BUT DO NOT UNSCREW THE SCREW THROUGH THE B... もっと見る
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We feathered friends were not too pleased yesterday morning with "her indoors" only partially filling the peanut feeders. She clearly understood our concerns and ordered more supplies at 1245h and... もっと見る
企業が回答しました
I've been ordering regularly from Ark Wildlife for over a year. We have squirrels, birds and hedgehogs visiting our garden and it's no exaggeration to say that they love AW food and rarely, if ever,... もっと見る
企業が回答しました
What's happened to you, Ark? I've been a faithful customer for a number of years, regularly spending over a hundred pounds at a time. Last month I bought 26 kilos of classic sunflower hearts for £36 -... もっと見る
企業情報
当該企業による記述
We’re here to help you turn your British garden into a place where nature can thrive. From a small pot to a large plot, it’s our job to give you the right tools to make the most of your garden and its inhabitants.
連絡先
Dog Kennel Farm, SG5 2AB, Hitchin, 英国
- 01462 420000
- office@arkwildlife.co.uk
- www.arkwildlife.co.uk
4.2
ほぼ満足
173件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 75％に回答しています
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この企業のTrustpilot 利用方法
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5 star service from The Ark
I am a regular online customer of Ark Wildlife. I recently had a small query with an order received. Craig at The Ark dealt with the issue extremely promptly and professionally via courteous emails. No quibble or fuss, just excellent customer service. I will certainly continue to buy my wildlife food products from them.
2024年7月3日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you so much for your 5-star rating of Ark Wildlife! We truly appreciate your support and are thrilled to hear that you'll shop with us again in the future.
We strive to provide the best possible service and products, so it means a lot to us to know that Craig was able to resolve your issue promptly.
Kind regards,
The Ark Wildlife Team.
A superior quality product at a similar…
A superior quality product at a similar price that I used to pay with another leading wild bird food supplier - but where Ark scores over the opposition is that their seed is free from large quantities of dust and chaff - I think it is very unlikely that I will return to my old supplier!
2024年5月26日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for taking time to leave us feedback! We welcome you to Ark as a new customer, and we are delighted to hear you're happy with the quality of our seed. We work very hard to formulate high-quality, nutritious mixes which will support our wildlife without containing cheap fillers.
Ark Wildlife are always fantastic
Ark Wildlife are always fantastic. Great products - I have very happy squirrels and birdies !!!
Delivery always bang on, and prices better than a lot of other sites. Thank you.
2024年5月26日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your lovely feedback! I'm delighted to hear your wildlife are enjoying our food 😊Thank you for supporting the wildlife and shopping with us!
100% GUARANTEED QUALITY BEWARE OF SCAM SITE
This company is fantastic they are polite,quick, knowledgeable and helpful. I would 100% recommend.
PLEASE BEWARE OF FAKE ARKWILDLIFEUK.COM
I was scammed by them and had to wait a week for new bank card to be sent.
PLEASE ONLY USE ARKWILDLIFEUK.CO.UK.
2024年5月14日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your feedback. We are sorry to hear you were the victim of a scam through a fake website and we appreciate you alerting us straight away. I am glad to hear our team were able to assist and report the matter as soon as you contacted us. We urge all our customers to remain vigilant to scams when online shopping, and only to use https://www.arkwildlife.co.uk/. If you're ever unsure, our team are available 9.00am-5.00pm on our free-phone number.
Poor quality product and service
I bought a squirrel table squirrel baffle.
The squirrels chewed through it in a day. I sent a photo to Ark Wildlife and requested a refund.
Ark Wildlife have not bothered to reply. So their products are poor quality matched by their customer service.
2024年5月9日
自発的なレビュー
Ark Wildlife Limited からの回答
Hi Peter, I'm sorry to hear you were not satisfied with our product. It's most unusual for this type of product, as it is designed to flex under the weight of a squirrel so they fall off. If a squirrel has been able to chew the baffle, it seems likely it was able to reach the baffle without climbing onto the baffle. Our team do not work over the weekend, therefore we have not yet had a chance to respond to your email, however I have escalated your complaint and a colleague will be in contact shortly.
Kind regards, The Ark Wildlife Team.
Ark Wildlife Limited からの回答
Thank you for your feedback! We are glad to hear you're happy with the quality of our products and our service.
Kind regards, The Ark Wildlife Team.
Very happy wildlife
Easy to order, fast delivery and high quality products.
Hedgehog food dish licked clean every night.
Birds love the fat balls, particularly the insect ones, but both are obviously very tasty!
2024年4月9日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your lovely comments! We are very glad to hear that your birds and hedgehogs are enjoying our food. Thank you for shopping with us and for helping support the wildlife!
GREAT!
I always order my bird / bat boxes from Art Wildlife. Great customer service, great prices and quick delivery.
2024年4月3日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your feedback and for your continued support to us and your wildlife. We are glad to hear you're happy with our products and service. Kind regards, The Ark Wildlife Team.
Great products and service
Products consistently high quality, and customer service good. Website easy to navigate, and full of useful information about garden wildlife
2024年2月23日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for taking the time to leave us a review! We are delighted to hear that you're happy with the quality of our products and our customer services. Your lovely comments will be passed onto the team.
Thank you for your good service
Thank you for your good service. The variety on offer from bird food to squirrel food is marvellous. And I am glad, that you don't use Evri. The delivery is always smooth. I recommend your company.
2024年2月20日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your lovely comments, I am glad to hear you're happy with our products and delivery. Thank you for shopping with us and for supporting your local wildlife.
Kind regards, The Ark Wildlife Ream.
Everyone, birds and gardener, happy!
We feathered friends were not too pleased yesterday morning with "her indoors" only partially filling the peanut feeders.
She clearly understood our concerns and ordered more supplies at 1245h and the parcel was delivered today by DPD before 1200h.
Everyone is very happy. Well done again to ArkWildLife
2024年2月17日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your feedback, we are glad to hear everyone is happy and you received your order quickly!
Kind regards, The Ark Wildlife Team.
Brilliant
Wow , what service , first time ordering and will not be the last . Ordered Friday afternoon and delivered 20 hrs later , a lot of other companies could learn a thing or two from Ark Wildlife ltd . Everything ordered looks top quality and am sure the wild birds and squirrels will agree .
2024年1月27日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your lovely comments! We are delighted to hear that you're happy with our products and service. Thank you for shopping with us and for supporting your local wildlife, we hope to see you again soon!
Kind regards, The Ark Wildlife Team.
Ark Wildlife feeder
I bought the Ark Wildlife feeder with squirrel protection £29.95 and was very pleased with the way I was treated
2024年1月15日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your comments and for taking the time to leave us feedback. We are glad to hear you're happy with our product and our customer service.
Kind regards, The Ark Wildlife Team.
Easy ordering and fast delivery
2023年12月29日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your feedback, we are glad to hear you found our website easy to navigate and our order process simple. We hope your wildlife are enjoying our products.
Kind regards, The Ark Wildlife Team.
Very disappointing customer service…
Very disappointing customer service experience. Bought a ground feeder cage/guard (large) as advertised to keep large birds and predators out. But it is clearly not fit for purpose. Magpies getting in and out without any difficulty.
Called Ark Wildlife customer service hoping for a solution but instead was given a lecture about how cheeky magpies can be and was told that they are not really a large bird at all but only look big because of their long tails(!)
When I asked to resolve my problem I was initially told that it can't be replaced or refunded because I already opened and used it (I used it for 10 mins before finding out it was useless).
Then I was told they will issue a full refund
and I wouldn't need to send it back (though only after I asked them to cover the postage fee since the product's description was misleading and it wasn't fit for purpose).
But at the end I was still asked, by the manager this time, to return the cage (big heavy box) at my own expense if I'd like a refund.
No apology was offered at any point and it didn't feel like anyone was even trying to help.
A very disappointing experience that ruined my day.
2023年11月10日
自発的なレビュー
Ark Wildlife has very high quality bird food judging by how the birds in my garden seem to enjoy it
Ark Wildlife has very high quality bird food which they deliver on time. I have been very pleased with their service and will certainly continue to use them.
2023年11月2日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for taking the time to leave us feedback. We are glad to hear that you're happy with the quality of our bird food and you'll continue to use our services! We hope to see you again soon, thank you for supporting your local wildlife.
Kind regards, The Ark Wildlife Team.
The best you can buy to keep your birds and wildlife healthy
I’ve been getting my bird food and products from Ark wildlife for years, granted it’s a little more expensive than most but you’re buying environmentally and quality products which serve our wildlife better. Great company ethics who truly care for birds and wildlife. Spending a little extra benefits our future wildlife to be healthy and strong. Thank your Ark Wildlife for keeping my garden birds healthier and thriving and I live 10mins from Manchester City centre and been feeding them for years, from small birds squirrels and hedgehogs.
2023年10月2日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your lovely comments and for your continued support to your local wildlife. It's our pleasure to be able to provide loyal customers like yourself, with great service and high-quality products. We love hearing how our feeds are helping support the wildlife in gardens all over the UK, and we are grateful to those who support us in our mission to help the wildlife flourish.
Kind regards, The Ark Wildlife Team.
Excellent quality food, fast delivery
Excellent quality floating swan food which arrived the very next day. Great service, brilliant product. Thank you.
2023年10月6日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for taking the time to leave us feedback, we really appreciate this! We are delighted to hear that you're happy with the quality of our products, it's our mission to keep supplying our customers with the most nutritional and supportive food for the wildlife. Thank you for shopping with us.
Kind regards, The Ark Wildlife Team.
This company is reliable
This company is fantastic, we are a Red Squirrel Conservation group in the Lake District and we get our squirrel feeders and feed from Ark !
Service is excellent, delivery is excellent, totally recommend them 👍
2023年10月9日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for your lovely comments! We are delighted to hear of your positive experiences when shopping with us. Thank you for supporting your local wildlife, keep up the good work! 😊
Kind regards, The Ark Wildlife Team.
hedgehog food and bedding
excellent products at a reasonable price highly recommended.
2023年10月5日
自発的なレビュー
Ark Wildlife Limited からの回答
Thank you for taking the time to leave a review. We are delighted to hear that you're happy with our hedgehog food and bedding, we hope your hedgehogs are happy too!
Kind regards, The Ark Wildlife Team.
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