I purchased the PayPal Pro Addon and had no idea how to configure it on my website. When I connected with the sales staff via online live chat, Harvi (Support Person) helped me set everything up and s... もっと見る
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Really good support. Having tried most of the Member plugins to provide some specific features we required for the API, this plugin proved to be by far the best. Nicest interface too with no clutter.... もっと見る
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Image upload for member profiles does not work. You can not 1.) Remove images 2.) Edit or upload new images 3.) Constant false positives on uploaded images with "this image has malicious code"... もっと見る
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As we expand the functionality of our member facing website, we've encountered a number of issues, some self inflicted, others that we bugs in the system. In all cases the ARMember support team was... もっと見る
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企業情報
当該企業による記述
ARMember is the best WordPress membership plugin, designed to help you build professional, feature-rich membership subscription websites without any coding skills. It enables you to easily create subscription-based sites with advanced content restriction, user role management, and recurring billing options. ARMember includes a step-by-step membership setup wizard and comes packed with 57+ inbuilt add-ons to extend its functionality. With support for 21+ payment gateways and 15+ email marketing tools, it offers seamless payment processing and automated communication. Key features include social community integration, members-only area setup, user profiles and directories, membership proration, coupon management, and the ability to sell online courses. It integrates smoothly with 9+ popular page builders like Elementor and Gutenberg and supports BuddyBoss and BuddyPress for building private communities and networks. CRM integrations such as HubSpot and Zoho, along with marketing automation platforms like Zapier, further enhance its flexibility - making ARMember a truly comprehensive solution for any WordPress membership site.
連絡先
4.1
ほぼ満足
38件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Fast response
Fast response, really commited to resolving the issue! Thank you Dimple!
2025年7月24日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Nick,
Thank you so much for the kind words! 😊 We're glad to hear that Dimple was able to assist you quickly and effectively. We'll be sure to pass along your appreciation. If you ever need help again, we’re always here!
Team ARMember
Excellent Customer Service
2025年6月26日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Andrew,
Thank you! We are so glad to hear you had a great experience with our customer service. Your support means a lot to us, and we are always here if you need any assistance in the future.
Team ARMember
great plugin
great plugin, really happy with it, best we've used. Intuitive back end, easy to use, great features, works with custom post types. recommend
2025年6月18日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Zack,
Thank you so much for the wonderful feedback!
We are happy to know ARMember is the best plugin you have used and that you are enjoying the features and ease of use. Your recommendation means a lot to us and help other users also!!
ARMember Team
The best membership plugin we tried.
Really good support. Having tried most of the Member plugins to provide some specific features we required for the API, this plugin proved to be by far the best. Nicest interface too with no clutter. Well designed and easy to work with and customise. The price is also the most reasonable compared to the other premium plugins. Altogether 100% recommended this has to be the best plugin of the bunch we tried.
2025年6月17日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Jason,
Thank you so much for your amazing words! 😊
We are really happy to hear that ARMember worked well for your needs and that you found it easy to use and customize. It means a lot to us that you noticed the effort we put into making it user-friendly and affordable.
Thanks again for your support and for recommending us!
Team ARMember
Good and friendly service in the Chat
Good and friendly service in the Chat, resolving doubts.
2025年6月16日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hey Juanluis,
Thank you for your kind words!
We are glad to hear you had a good experience with our chat support. Always here to help whenever you need!
Team ARMember
Great support
As we expand the functionality of our member facing website, we've encountered a number of issues, some self inflicted, others that we bugs in the system.
In all cases the ARMember support team was responsive and quick to either help resolve the issue or provide a fix. No complaints
2025年6月2日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Eric,
Thank you so much for your thoughtful review, Eric. :)
We are really glad to hear that our support team was able to help you resolve the issues you faced, whether system-related or otherwise.
Your feedback encourages us to keep delivering reliable support and continuously improve the experience for our users.
We truly appreciate your trust in ARMember and look forward to being part of your continued success.
Team ARMember
Good plugin and support
We looked for some simple content restriction plugin, because we are selling in-person courses that require content to be accessed online for a specific time(span). ARMember was the only that supported the most requirements and it has a great valuity.
It also provides good role-management through a lot of capabilities and is easy to setup.
Additionally, support is really good, even with technical questions!
2025年5月26日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Marvin,
Thank you for your taking time and sharing such fantastic feedback! We're really happy to hear that ARMember meets your requirements for content restriction and role management, and that you find it easy to set up.
Supporting your needs and providing excellent support is our priority, so we're glad that's been your experience. We appreciate your trust in ARMember!
Thanks,
Team ARMember
ARMember plugin and support experience
ARMember has been a solid membership plugin for our car club for many years. The few times we've needed support the response has always been prompt and the issues was resolved very quickly. Thank you for the great product and support!
2025年5月16日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hey Cyberdog!
Thank you very much for your outstanding review and for being a valued member of the ARMember over the years. We are happy to hear that ARMember has been a reliable and effective solution for your car club.
Providing prompt support and quick resolutions is our top priority, and it’s incredibly great to know that we've consistently met your expectations. Your continued trust and positive feedback inspire us to maintain and improve our service and product quality.
We sincerely appreciate your kind words. Thank you once again for choosing ARMember!
Best regards,
Team ARMember
Support was kind and helpful and we…
Support was kind and helpful and we solved the mysterious problem at the end.
2025年5月14日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hey Viktor,
Thank you for your kind words. We're glad our support team was able to assist you and resolve the issue. Your satisfaction is very important to us, and we always aim to resolve things more faster than the given timeframe and provide a satisfactory solution.
Best Regards,
Team ARMember
ready to support and give proper…
ready to support and give proper direction to solve issue.
2025年5月15日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Dear Parimal,
Thank you so much for your kind words. We’re happy to hear that our support team was able to help you quickly and effectively. Giving good service and making things easy for our customers is very important to us.
Your feedback encourages us to keep improving. We really appreciate you sharing your experience.
Thanks,
Team ARMember
That was great help.
2025年4月30日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello MNB Achari,
Thank you so much for your kind words! 😊 We’re glad we could help - your satisfaction is our top priority. If you ever need any further assistance, we’re just a message away!
Thanks!!
Ar Membership Pro Integration
In general, I am satisfied. Until now, I was unaware that I could integrate different redirection pages per product/subscription. The thing is that I will also try to install the woocommerce add-on inside the plug-in because I want to promote the subscriptions through our shop. Apart from that, the pug-in seems to operate smoothly and delivers what is promised.
2025年4月15日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hi Giorgos,
We are glad to hear you're satisfied and finding new features to enhance your experience! We always aim to deliver the best set of features which can be helpful globally. Happy Building!
Wishing you the best,
ARMember Team
ARMember - Best WordPress Membership Plugin からの回答
Hi Cristian,
Thanks for your feedback! We're glad to hear that you found the support helpful. 😊
Best Regards,
ARMember Team
Great Support
Great Support. They respond much quicker on support items than other plugin developers. Great product!
2025年4月8日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hi Adriaan,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our support team and that you love the product. Your satisfaction is our priority!
Best Regards,
ARMember Team
False advertising of features, broken support portal, no refunds
I needed a solution that offered multi-currency support. They claim on their website that they provide this with a pro subscription, and this was confirmed by their chat support agent, so I paid for a pro subscription.
After learning that this is not true - they support a single currency only, selectable from a list - I made multiple attempts to contact them. I was directed to login to the support portal to create a ticket, and was later given conflicting stories. First, that I need to create a separate account after logging in. Second, that my account credentials are not recognized. They just wanted to argue with me instead of trying to help me. Every contact attempt was delayed by multiple days.
I have now made multiple attempts to request a refund, all of which have been ignored. I am attempting to recover my payment through a formal charge dispute with my credit card company. I don't treat my customers this way and don't tolerate others who do.
Update May 14 - "sorry for the inconvenience"? Yikes. That's a really terrible response.
2025年3月18日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Erik,
We're really sorry for the inconvenience and confusion caused. Your feedback is noted, and we’ll work to make things clearer and better moving forward.
Team ARMember
Beware – This Company Cannot Be Trusted!
They secretly changed their lifetime deal into a yearly subscription, even for existing customers who originally purchased a one-time license. No notification, no consent—just a forced change after the purchase was made.
This is highly unethical and likely illegal, as companies cannot simply alter the terms of a paid agreement after the fact. When confronted, they refuse to fix it.
Their pricing is similar to major, reputable membership plugins, but unlike them, this company has a history of misleading sales tactics. Don't fall into the trap—avoid them and choose a provider you can actually trust!
2025年1月6日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello AA,
We’re sincerely sorry for the inconvenience and frustration caused. We completely understand how important it is to feel confident in the terms of your purchase, and we truly value the trust you placed in us. Please know that we aim to maintain transparency and fairness in everything we do, and we never intend to cause confusion or concern to our valued users.
Your feedback has been noted, and we genuinely appreciate you taking the time to share your experience. It helps us improve and ensures we stay focused on what matters most to our customers.
Team ARMember
VERY COMPETENT MEMBERSHIP PLUGIN
We have been using ARMember for several years now and we are very satisfied with the plugin itself. It was very reasonably priced and did not use a subscription scheme. Since our initial installation, we have had several updates and these work very well.
ARMember has many more features than we need but covers our membership needs very well. It links well with our payment system and with WooCommerce allowing us to give discounts to our members. We can email renewal reminders and even follow-up reminders. It allows us to give different membership groups access to normally hidden web-pages. This access system fits well with Wordpress pages and menu items.
On logging in, members can be directed to specific welcome pages appropriate to their membership group.
I would like to be able to email specific membership groups but don't think that is possible.
We had support from ARMember for the first year or so and found it absolutely excellent. HOWEVER, now that we would like to renew our support we find that Envato, the seller for ARMember, will only extend support if we buy the product again. Otherwise I would award this product 5 stars.
POSTSCRIPT: I have attempted to follow the advice offered by ARMember. When I clicked the renew support link, I was directed to a page that said $56 for ARMember plugin, $3 for handling fee, $13.57 for VAT all totalling $72.57. (1) This does not look like support and (2) in Europe we usually display full prices rather than pre-tax amounts.
2024年9月9日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Thank you for sharing your experience with ARMember. It's great to hear that the plugin has met your membership needs over the years and that you've found it easy to use and well-integrated with your payment system and WooCommerce.
I understand your concern regarding the support renewal process through Envato, but please note that to get the renewal support you do not need to purchase the ARMember Pro again, but simply you can renew your support by following these steps:
1. Log in to your codecanyon account.
2. Hover over your username and click 'Downloads' from the drop-down menu.
3. In the downloads section, you can see a list of all the items purchased using your account.
4. Click on Renew support now!
For more information, please refer to the following article:
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
If you have any further concerns or suggestions, sharing them with the ARMember development team could help improve the product for everyone. Thank you again for your insights!
Terrible support service..
Terrible support service... paid for the extension and keep getting an email stating I have not.
Not fixing my problem and I have a very unhappy client, wish I never bought this product.
2023年9月13日
自発的なレビュー
ARMember - Best WordPress Membership Plugin からの回答
Hello Extreme Webbing,
We apologize for the inconvenience caused. Regarding the extension email, these emails are sent from Envato as you must have extended the support from there. Due to server issues, there may sometimes be delays in updating the dates.
Our support team strives to promptly resolve queries and assist you in the shortest possible time. Your satisfaction is our top priority. However, if you have experienced any inconvenience, please let us know. We are always available to assist you.
Thanks!
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