I emailed to cancel my membership (Iâve moved out of area, nothing wrong) and Sophie replied and confirmed the confirmation within a matter of minutes. Never had a response so quickly⊠usually lucky... ãã£ãšèŠã
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I had an issue with my direct debit and I was unaware of the failed payment. The charge had risen to £93 which was extortionate from the original price. Zoe on live chat was quickly able to rectify... ãã£ãšèŠã
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Today I noticed I had forgotten to pay my gymnasium membership. I loaded up the Ashbourne website like an eager dog whoâs just seen his lead prepared to give away my money I had earnt from the fruits... ãã£ãšèŠã
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I was away on holiday and missed the payment. When I returned. Iâve got a very high bill which wasnât affordable at the present time and when I reached out to one of the teams, they really understood... ãã£ãšèŠã
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Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
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Regus House, B908AG, Solihul, è±åœ
- www.ashbourne-memberships.co.uk
4.9
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The customer rep
The customer rep, Tiffany, who contacted me was lovely and helpful. Top marks.
2026幎7æ17æ¥
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Ashbourne Membership Management Services ããã®åç
Thank you for your brilliant feedback! Tiffany was delighted to be able to help you. Best wishes, Ashbourne
Agent provided good customer service
Chatted with Zoe online,due to high volume of customers, she did not respond for a while but then kept me updated with how busy they were. She was very helpful and then resolved my problem quickly and efficiently. Very good customer service by this agent
2026幎7æ14æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Val, thank you for your great review! Zoe was happy to help, your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Easy to subscribe and to cancel gymâŠ
Easy to subscribe and to cancel gym membership. Jessica replied in a quick and pleasant manner. Painless process
2026幎7æ13æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Bernard, thank you for your great review! Jessica was happy to help, and your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Swift response
Swift response, very helpful. Couldnât be more helpful.
2026幎7æ13æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Kyle, thank you for taking the time to give us such an excellent review! We all work hard to support members quickly and efficiently, so your review is really appreciated. Best wishes, Ashbourne
Isobel was great
Extremely efficient and helpful. Isobel was very friendly and ensured my query was resolved within a matter of minutes. Very friendly staff who seemed genuinely interested to help. Great experience!
2026幎7æ13æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Lauren, thank you for taking the time to leave such an amazing review! Isobel was happy to help you find a resolution to your query, and we are delighted that you are another happy member. Best wishes, Ashbourne
No issues at all
No issues at all. They were fast in responding and it was all done via email which suited me. The info I got was clear and precise.
2026幎7æ9æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Susan, thank you for your great review! We really appreciate the positive feedback. Please donât hesitate to get in touch if you need us again. Best wishes, Ashbourne
Abbie was really helpful with me
Abbie was really helpful with me, she was patient and extremely friendly. Thank you!
2026幎7æ9æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Mido, you are very welcome and thank you for taking the time to give us such a great 5 star review! Abbie was delighted to help you. Best wishes, Ashbourne
Great service by Ashbourne easy to dealâŠ
Great service by Ashbourne easy to deal with,in this instance it was a cancellation Big thanks to Abbie for communication
2026幎7æ8æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Dean, you are very welcome, and thank you for taking the time to give us 4 stars! Abbie was delighted to be able to help you and we would love to know how we could have earnt an extra star? Best wishes, Ashbourne
Abbie assisted me with a payment query
Abbie assisted me with a payment query. She explained everything and was very helpful. Thank you Abbie
2026幎7æ7æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Maria, thank you for your fantastic review! Abbie was happy to help with your query. Best wishes, Ashbourne
Abbie was so helpful today she
Abbie was so helpful today she sorted out my membership subscription date she was so fast and she was understanding. She really helped today thank you Abbie.
2026幎7æ7æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Emma, you are very welcome, and thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Abbie was great and very quick gettingâŠ
Abbie was great and very quick getting back to me. Sheâs also a great credit to the team
2026幎7æ7æ¥
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Ashbourne Membership Management Services ããã®åç
Thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Excellent customer service from MeganâŠ
Excellent customer service from Megan today! Sorted an issue efficiently.
2026幎7æ7æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Rosemarie, thank you so much for taking time out of your day to leave us such an excellent review! Megan was happy to help, and your review is really appreciated. Best wishes, Ashbourne
The cheapest membership for gym saunaâŠ
The cheapest membership for gym sauna and potentially steam up and running in town and also had some issues with my membership so it tooke one email to get this rectified Thank you very much
2026幎7æ6æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Muhammad,thank you so much for taking the time to give us such a great review! We all work really hard to support members quickly and efficiently so your review is really appreciated. Best wishes, Ashbourne
Jessica in Ashbourne MembershipâŠ
Jessica in Ashbourne Membership management was fantastic sorted my issue in no time and fantastic communication I couldnât recommend her enough.
Ray
2026幎7æ6æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Ray, thank you for taking the time to give us a 5 star review! Jessica was delighted to be able to address your issue quickly and efficiently. Best wishes, Ashbourne
Cancellation of a contract
Contacted Ashbourne late evening about cancelling my membership and had an email back from Sophie waiting in the morning and all sorted and resolved with one email, canât fault them.
2026幎7æ6æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Richy, thank you so much for taking time out of your day to leave us such an excellent review! Sophie was happy to help, and your review is really appreciated. Best wishes, Ashbourne
Abbie was a great help
Abbie was a great help. She understood my situation and was able to assist me in providing a solution the matter whilst giving clear information and I found her to be very reasonable. Would recommend this service
2026幎7æ6æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Christian, thank you so much for taking the time to give us such a lovely review! Abbie was delighted to be able to help you. Best wishes, Ashbourne
Charlie was very straight to the point
Charlie was very straight to the point, helped me with my membership and was friendly :)
2026幎7æ3æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Jayden, thank you so much for taking the time to give us such a lovely review! Charlie was delighted to be able to help you. Best wishes, Ashbourne
Charlie was a great help today
Charlie was a great help today, solved my query really quickly!
2026幎7æ3æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Mary-Louise, thank you for taking the time to give us a 5 star review! Charlie was delighted to be able to address your query quickly and efficiently. Best wishes, Ashbourne
"5/5 stars
"5/5 stars! Super easy, quick, and highly responsive service to cancel my gym membership.
2026幎7æ3æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Catherine, thank you for your super feedback! We really appreciate you taking the time to share your experience. Best wishes, Ashbourne
Zoe did an amazing job
2026幎7æ2æ¥
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Ashbourne Membership Management Services ããã®åç
Dear Keegan, thank you so much for taking the time to give us such an amazing review! Zoe was delighted to be able to help you. Best wishes, Ashbourne
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