Athens Car Rental - ACR レビュー 

212
•
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

Excellent service from ACR for the 4th consecutive time! The car was new and in great condition, the process of collecting and returning the car is efficient and hassle-free and the staff super friend... もっと見る

企業が回答しました

5つ星のうち5の評価

Car rental in another country can be a minefield! But the Guys at Athens Car Rental made the whole process easy. The communication was clear and helpful. We were met at the airport by a very frei... もっと見る

企業が回答しました

5つ星のうち5の評価

This was the third time I have rented from ACR and my experience for my five week rental this time was exactly the same as my previous rentals. ACR is an excellent car rental company. Pick up at Athen... もっと見る

企業が回答しました

5つ星のうち5の評価

Our experience was really seamless. The price was reasonable and the car was perfect for us. It was new and really clean! The team agreed to drop the car to us at our apartment in Athens which was v... もっと見る

企業が回答しました

企業情報

  1. レンタカー 代理店

さまざまな外部ソースから提供された情報

Located in Koropi, only 3 minutes of driving from the Athens International Airport "Eleftherios Venizelos". An independent, professional Rent a Car agency offering a wide range of top quality car rental services to thousands of satisfied customers.


連絡先

4.9

優良

TrustScore 5段階評価の5

212件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(212)

過去12か月のレビュー数: 45件

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5つ星のうち5の評価

Another great experience with ACR

This was my second experience with ACR, and both times it has been a pleasure. Great service with easy and quick car pick-up/return at the airport, and I would never consider another car rental, when I visit Greece.

2022年7月20日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

It means a lot to us that you continue to choose our services. Thank you for the 5 stars and your continued trust. We can’t wait to welcome you back!

5つ星のうち5の評価

God og hurtig service direkte i…

God og hurtig service direkte i lufthavnen. Gode priser og fair behandling.

2022年7月12日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

Thank you kindly for the 5-star rating. We truly appreciate your support and look forward to seeing you again soon!

5つ星のうち5の評価

Perfect! Recommended!

Totally five star service. At last a trustworthy car rental company! I've had poor service and have been ripped off previously by some supposedly 'big name' car hire companies; deposit not returned and claims of damage I've caused. ACR however were low cost, the car in good condition, the staff friendly and very helpful and I had no issue whatsoever.

I managed to pick up a parking fine in Athens (my own stupidity). I couldn't find out how to pay it but the staff at ACR said to bring them the ticket when I drop the car off, I paid them the fine and they sorted it for me in a few moments.

Collection and return from outside the arrivals/departures door at Athens airport couldn't have been easier.

So, in conclusion, I thoroughly recommend ACR!

2022年6月20日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

It’s wonderful to know that our service helped make your vacation even better. We’re committed to delivering high-quality customer care, and your review helps us keep moving forward. Thank you again and we’ll be happy to assist you anytime in the future!

5つ星のうち3の評価

Before you leave home make a note of Athens Car Rental's emergency number!!…

If you hire a car from Athens Car Rentals, who appear to have good reviews, make a note of their emergency number before you leave home and keep it handy. I suggest in your phone contacts.
Why? Because when one is in an emergency situation and stressed the problems begin. My husband waited an hour at Athens Airport at night, to see a sign with his name on it being held by a member of their staff. He tried to contact the company. Their message says the office is closed...then there is a pause....then the speaker gives the emergency number 0030 6920 485485. That pause was the problem for my stressed husband. He cut the call when he heard the offices were closed! Having rung the company twice to make certain that there was a pause, I have now emailed Athens Car Rental suggesting that the speaker gives the emergency number first, then saying... but our office is open,,,....
Had my husband rung the emergency number he would have learnt that supposedly, there was a man with a sign waiting for him elsewhere in the airport!!
Of course a car was hired from another company!

2022年6月5日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

Dear Mrs. Noble, we’re sorry to hear you had an unpleasant experience with us this time, and value your feedback but we’d love to make it up to you the next time around!
We can assure you that we will work to update our voice message in order to avoid similar incidents. Kindly note that our representative was waiting for you in arrivals hall and the correct emergency number is +30 6980 485 485. On the other hand we can understand how stressful can be to not be able to reach us and we truly apologize for the inconvenience.
We hope we will be able to provide you our high end services next time.
Best Regards
ACR Team

5つ星のうち5の評価

Amazing company

Amazing company, very good prices and amazing customer service. I am planning to use this company every time I go to Greece.

2022年6月5日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

Thanks so much for the 5 stars! We can’t wait to welcome you again on your next visit!

5つ星のうち5の評価

Reliable and professional

Really good service. Great car - very new and everything works well. Price is reasonable. A huge plus: if you are already in Athens (not freshly arriving at the airport), you can pick up the car from Koropi Metro Station instead of from the airport, which saves you money traveling to and back from the airport (taking Metro costs less than two euros). Another big plus: the staff is very responsive via email! Very reliable, friendly, and professional throughout. I highly recommend renting from them instead of from impersonal international companies. I would rent from them again in future.

2022年5月18日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

It’s wonderful to know that our service helped make your vacation even better. We’re committed to delivering high-quality customer care, and your review helps us keep moving forward. Thank you again and we’ll be happy to assist you anytime in the future!

5つ星のうち5の評価

My experience with Athens Car rental…

My experience with Athens Car rental was first class. They delivered the car to our hotel and picked it up again with a minimum of fuss. The car was clean and reliable. There was a small problem with the GPS system, but that was quickly sorted with a phone call. Should I be in Athens in the future, I will definitely be using Athens Car Rental again.

2022年5月18日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We’re so happy to hear that our service has added value to your vacation! Providing top-level customer service is always our priority, and your feedback motivates us to keep improving. Thank you once again, and we look forward to welcoming you back soon!

5つ星のうち5の評価

Great value and prompt service

We were met right outside arrivals with the car and a friendly member of staff from the rental service. He messaged me on WhatsApp to let me know where he was so make sure you have WiFi/roaming turned on.
It took about ten minutes for the checks and filling in documents. So much better than having to get a shuttle to a rental agency!
The car itself was fine, a Seat Ibiza which was a bit rattly and the Aircon cover was broken but can't complain at all for the price.
Again we were met promptly at the airport to drop the car off which took two minutes for them to check and sign us off.
Would highly recommend!

2022年5月18日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We sincerely appreciate your feedback and are pleased to hear that our service met your expectations. Thank you on behalf of the entire ACR team. Wishing you a pleasant day ahead!

5つ星のうち5の評価

Great Experience

This is a great car rental company! Very easy to deal with, very responsive and great service. We will use them again.

2022年5月5日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

Thanks so much for the 5 stars! We can’t wait to welcome you again on your next visit!

5つ星のうち5の評価

Excellent in all respects

I heartily recommend using these guys.
We used them on our very first trip to Greece so in a way we took a risk but I have no complaints at all.
Communication was rapid and clear.
The car was quasi new.
Check in and check out were seamless, right next to the airport arrivals/departures.
No issues with the deposit lock on my credit crd.
Value for money.
Etc
I repeat. Strongly recommended.

2022年5月5日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

It’s wonderful to know that our service helped make your vacation even better. We’re committed to delivering high-quality customer care, and your review helps us keep moving forward. Thank you again and we’ll be happy to assist you anytime in the future!

5つ星のうち5の評価

Highly recommended

We have used ACR for many years. We collect our car at the airport and drive across to Kefalonia. We have never had a problem and their cars are excellent. I would highly recommend them.

2022年3月4日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

It's always a pleasure having you back with us! We’re so glad we could once again provide a smooth and comfortable experience. Many thanks for your continued support!

5つ星のうち5の評価

Staff was courteous and efficient

Staff was courteous and efficient. The comunication through email and telephone was ecxellent from the first till the last moment of my rental. Great car, better than expected, at a great price! Very satisfied!! Excellent service, but above all a reliable car rental company. What they quote you initially is what they charge you when you arrive at the place. There are no hidden charges.

2022年2月13日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We truly appreciate your kind words and your 5-star rating! Our team works hard to provide a smooth and friendly rental experience, and it's great to know it paid off. We hope to welcome you again soon!

5つ星のうち5の評価

Lo recomiendo

Reactividad, rapidez, facilidad de reservación, comunicación fluida, comodidad en la recogida y en la entrega, tarifas muy competitivas.

2022年1月18日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We are glad that our services contributed positively towards your vacation!
High end Customer Service is our main priority and your comments will make us constantly improve.
Also thank you for all your comments and sure we will try to be better in all sections.
Thanking you once again and we will be looking forward into providing you with our services in the near future

5つ星のうち5の評価

Excellent service

Excellent service both by phone and collection/delivery, good car, fair price, no complications or hidden extras..
Only comment would be that the car did not have bluetooth to connect our music for the long journey we made!
Would definitely use this company again and recommend.

2021年11月23日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with our car rental service. We hope to see you again on your next trip!

5つ星のうち5の評価

Excellent service and very competitive prices

I hired an automatic (Peugeot 301) from ACR for 2 weeks in October 2021. I chose them on the basis of positive reviews, and I would highly recommend them over the larger global car hire suppliers. Communication was excellent from start to finish. The car was delivered and collected from directly outside the main airport terminal and they offered the lowest rate that I could find in the area. Highly recommended.

2021年11月22日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We are glad that our services contributed positively towards your vacation!
High end Customer Service is our main priority and your comments will make us constantly improve.

Thanking you once again and we will be looking forward into providing you with our services in the near future

5つ星のうち5の評価

Perfect én goedkoop

Uitstekende wagen met amper 4500 km op de teller en brandschoon. Stipte, snelle en vriendelijke service door George. En dat alles voor prijzen die ver onder die van de grote international maatschappijen liggen. Warm aanbevolen.Great car, almost new (only 4500 km), spotless clean, very punctual, fast and friendly service from George, and all this for prices that are way lower than those of the international companies. Highly recommended.

2021年11月5日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We are glad that our services contributed positively towards your vacation!
High end Customer Service is our main priority and your comments will make us constantly improve.

Thanking you once again and we will be looking forward into providing you with our services in the near future

5つ星のうち5の評価

Superb car hire experience

Superb car hire experience. Met at Athens airport by George, friendly representative with excellent English. Car (Fiat Tipo Estate) was parked in Arrivals and was in good condition. Car ran well with no problems. Punctual arrival by George a week later to collect the car. Really liked the fact that 24 hour breakdown cover was included. Most hire companies only include this if you take out their insurance. We let them block out 700 Euros on a credit card and used Reducemyexcess to cover the 700 Euros. Wouldn't hesitate to use them again / recommend them.

2021年10月31日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

Thank you so much for your nice comments
Hope to se you soon :)

5つ星のうち5の評価

Excellent and helpful company - no nonsense

Easy, friendly, good value for money, no nonsense and honest company in my experience - also they helped us with the onward train journey so quality service all round. Well recommended

2021年10月23日
自発的なレビュー
Athens Car Rental - ACR ロゴ

Athens Car Rental - ACR からの回答

We are glad that our services contributed positively towards your vacation!
High end Customer Service is our main priority and your comments will make us constantly improve.

Thanking you once again and we will be looking forward into providing you with our services in the near future

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