Auto Capital レビュー 

1,325
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience buying my van I recently bought a van from Auto Capital and I’m very happy with the whole experience. I was a little nervous about buying a used van, but as soon as I arrived, I... もっと見る

企業が回答しました

5つ星のうち5の評価

From the first enquiry I made regards a Peugeot Expert, the sales Executive Haider Ahmed was very professional and curtious. I was fully informed throughout the purchase and Haider sent me a video wal... もっと見る

5つ星のうち5の評価

We recently bought 2 vans from Auto Capital and found them to be very helpful and easy to deal with. The vans were exactly as per their website descriptions, which made it so much easier to filter our... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service. From our first email dated 19/03/2025 with which we expressed our interest in buying a vehicle, Mr. Ibrahim Atta provided the best service we could ever had. It was an excellent exp... もっと見る

企業が回答しました

企業情報

  1. 自動車販売店
  2. ・
  3. カーディーラー
  4. トラック販売店

さまざまな外部ソースから提供された情報

Welcome to Auto Capital, London's largest commercial vehicle specialist. We have the largest selection of Trucks, Drop side, Luton's, Mini buses, Crew Vans, Panel Vans, Tippers and Curtain-siders. We have vehicles to suit all trades from courier to full fleet haulage provisions Established in 2007 with a vast amount of experience within our sales and business division Auto Capital is your preferred partner to ensure your business transport needs are met. We specialise in working alongside you to ensure we match your business financial structure. We pride ourselves on providing the highest levels of customer service guaranteed. We have the largest showroom in London comprising of over 300 vehicles at any time IN STOCK and READY TO DRIVE AWAY. We can assure that our inventory range across the two huge indoor showrooms will match you needs. Our highly skilled, competent and overall understanding sales team will provide you with expert advice to match you to your perfect vehicle. Auto Capital has been appointed by some of the largest lenders in the UK for both PRIME and SUBPRIME customers. This allows to almost NEVER say NO! With such a variant of financial options available we are confident we can provide you with all options to purchase your commercial transport. Our partnership with the renowned RAC allows Auto Capital to offer a high level of warranty peace of mind for your commercial vehicle purchase. We highly recommend you take one of our excellent value for money warranty packages to help give you peace of mind; Our services do not stop there, we offer GAP insurance, road side assistance, MOT insurance and many more products. All our vehicles are vigorously tested we are prepared with a 120-point pre- inspection check to deliver you peace of mind. We offer EVERY customer on all our vehicles a FREE 3-month warranty for your satisfaction unless stated otherwise in the purchase. For full information on our finance and warranty options contact our sales team or view our website.


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4.8

優良

TrustScore 5段階評価の5

1325件のレビュー

5つ星
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3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,325)

過去12か月のレビュー数: 68件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

For the last five years I bought 6 van…

For the last five years I bought 6 van from auto capital,good vans,good price and never had any issues,thanks auto capital

2025年11月4日
Auto Capital ロゴ

Auto Capital からの回答

Wow, six vans in five years! Thank you so much for your incredible loyalty to Auto Capital. There is no better compliment than a customer returning to us year after year to grow their fleet. We’re so glad to hear that every vehicle has served you well and that you’ve been happy with our prices. Here’s to many more years of working together—thanks for being such a valued customer!

5つ星のうち5の評価

Great services

Great services. Great prices. Excellent customer service 10/10 recommend

2025年11月6日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

Thank you for the 10/10 recommendation! We’re thrilled to hear that you were happy with our prices and the level of service you received. We work hard to stay competitive and provide a top-tier experience, so your feedback means a lot to the whole team at Auto Capital. Enjoy your new vehicle!

5つ星のうち5の評価

Excellent service!!

Bought a Maxis van from auto capital for my father in-law without going to even view it. Delivery came next day. Van was in optimal condition just as it looked in the video I was sent. Will definitely deal with AC again in the future. Sales rep was amazing and super responsive with communication.

2025年11月3日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

Thank you for the fantastic feedback! We know that buying a vehicle without seeing it in person requires a lot of trust, so we’re thrilled to hear the Maxus met your expectations and arrived in optimal condition. It’s great to know the video tour and our communication hit the mark for you and your father-in-law. We really appreciate the recommendation and look forward to seeing you again at 'AC' in the future!

5つ星のうち5の評価

Great service from Auto Capital

Great service from Auto Capital and Haider, smooth transaction for just the vehicle we were looking for and delivery with no issues. Would happily return to Auto Capital when we need our next van. Thanks for your help.

2025年10月28日
Auto Capital ロゴ

Auto Capital からの回答

We really appreciate the feedback. It’s great to hear that your transaction was smooth and that our delivery service met your expectations. Haider is a valued member of the Auto Capital team, and he’ll be thrilled to hear your comments. Thank you for choosing us, and we look forward to assisting you again in the future

5つ星のうち5の評価
Auto Capital ロゴ

Auto Capital からの回答

Thanks for the feedback! At Auto Capital, we take pride in sourcing the best commercial vehicles, so we’re glad you’re pleased with your purchase. If you ever need anything else, we’re always here to help. Happy driving!

5つ星のうち5の評価

The man i delt with Jay was a very…

The man i delt with Jay was a very professional and we went through the whole process together step by step including a test drive of the truck i have now bought. All in all a lovely man to deal with and a totally professional company.

2025年10月29日
Auto Capital ロゴ

Auto Capital からの回答

Thank you for sharing your experience with Auto Capital. It’s great to know that Jay provided the professional, step-by-step service we strive for. We’re delighted that you’re happy with your new truck and the service you received. We look forward to seeing you again when you’re ready for your next vehicle!

5つ星のうち5の評価

Very professional and lovely van

Very professional and lovely van. Better in person than on the photos

2025年10月23日
Auto Capital ロゴ

Auto Capital からの回答

Holly, thank you so much for the 5-star review! We're thrilled to hear you found our service very professional and that the van was even better in person than in the photos. Making sure the vehicle exceeds expectations when you see it is always our goal. We hope you enjoy driving your lovely new van!

5つ星のうち1の評価

The worst experience so far for myself…

The worst experience so far for myself at this dealership costumers service 0 very bad attitude treated customer with disrespect and also not being able to offer even a test drive not recommended this place seems to be not that good how the reviews shows don’t lose your time just walk away.

2025年10月19日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

We are genuinely sorry to hear that your visit with us on Sunday was disappointing. We certainly regret that we couldn't offer you the experience you expected, and we want to sincerely apologise if our explanation of the situation was taken as anything other than respectful.

We want to clarify the experience for all potential customers reading this:

Test Drive Policy: We understand the importance of a test drive. To ensure we provide every customer with a safe, focused, and dedicated experience, we require a prior appointment for all test drives.

Weekend Staffing: Sundays are our busiest days. While we always welcome walk-in customers, our limited staff must prioritise those who have taken the time to schedule an appointment, as well as managing customers who are already at the dealership and those calling in with inquiries.

The Specific Situation: At the moment you visited, all available sales team members were fully committed to scheduled appointments. We tried our best to explain that due to these prior commitments, we could not safely or fairly accommodate an unscheduled test drive at that time. We truly apologise if this necessary explanation came across as disrespectful—that was absolutely not our intention.

We were happy to offer you an immediate opportunity to book a dedicated test drive during the week, when our schedule is more flexible and we can give you our undivided attention.

We appreciate all feedback and use it to improve our service. If you are still interested in the vehicle, please contact us directly at 0208 965 5990 or reply here. We would love to reschedule your visit and personally ensure you have the excellent, dedicated experience we are known for.

Thank you,

Auto Capital

5つ星のうち5の評価

They were very helpful me and my…

They were very helpful me and my community always use AUTO CAPITAL been many years for vans they always sell quality vans never had problem very happy, highly recommended.

Mega food centre

2025年10月14日
Auto Capital ロゴ

Auto Capital からの回答

A Massive Thank You for the A* Feedback!
We absolutely love hearing this! Thank you for taking the time to share your positive experience.

It’s truly rewarding to know you have nothing but good things to say about our team and that Haider provided such great service while helping you find a fantastic deal.

We pride ourselves on our A* service and van selection, and we're thrilled to earn your recommendation! Please know we'll be ready to welcome you back whenever you need your next vehicle.

Enjoy your new van!

Best wishes,

Auto Capital

5つ星のうち5の評価

Memorable Customer Experience

Although we ultimately went with a different vehicle, I wanted to take a moment to acknowledge Germaine, the salesman who assisted us at Auto Capital. From the moment we arrived, he was welcoming, attentive, and genuinely helpful.
He took the time to understand our needs and made the entire experience feel personal and respectful — something that’s increasingly rare in today’s market. His professionalism and positive attitude left a lasting impression.
We had a memorable customer experience thanks to Germaine, and if the right opportunity comes along in the future, we’ll be sure to return — largely because of the way he handled our case.
Highly commendable service from a young man who clearly takes pride in what he does.

2025年8月26日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

What an incredibly thoughtful review , thank you so much for sharing your experience.
We're genuinely thrilled to hear that Germaine's welcoming and respectful approach left such a lasting impression on you. It means the world to us that his professionalism created a memorable experience, even though you went with a different vehicle.
We'll be sure to pass on your kind words to him and we look forward to welcoming you back in the future.

5つ星のうち5の評価

Excellent service all rounds

Excellent service all rounds. Well done

2025年8月24日
Auto Capital ロゴ

Auto Capital からの回答

We're delighted to hear you had an excellent experience with us Paul. Thank you for your kind words and feedback!
We always strive to deliver a top-notch experience. Was there a particular member of our team or a specific part of the service that stood out to you?

5つ星のうち5の評価

Amazing company to deal with

As a fleet manager I’ve bought a few vans over the years , and using auto capital has been the best experience of the lot.

Fast and efficient from the start enquired Friday morning and van delivered to the door Tuesday.

Couldn’t be happier with the van and when we need more in the future this will be the first place I look!

Highly recommend this garage!

Also special mention to Ibrahim who delt with me , couldn’t have been anymore helpful

2025年8月14日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

This is absolutely brilliant feedback. We are thrilled that we could deliver such a fast and efficient experience for you, from your Friday morning inquiry to a Tuesday delivery.
We take great pride in making the process seamless, and we'll be sure to give a special mention to Ibrahim for his exceptional helpfulness.
Thank you for your high recommendation Carl, and we're excited to work with you on future van purchases!

5つ星のうち5の評価

Experience with auto capital and Germaine

It was an amazing experience with very kind people who are respectful, funny. Germaine was honest and made the process easy and quick and took care of us.

2025年7月28日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

We are absolutely thrilled that you had such an amazing experience with our team and that Germaine's honesty and efficiency made the process so easy and quick for you.
We believe that being honest and making the process easy is key and we truly value the personal connection with our customers. Thank you Hanif for your great feedback.

5つ星のうち5の評価

First class service received from…

First class service received from Germaine!

Wouldn’t go anywhere else for future vans.

2025年7月24日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

First class! We love to hear that. We're so pleased that Germaine delivered such an excellent experience for you.
Thank you Jake, your feedback means the world to us, and knowing that we've earned your future business is the best possible outcome.

5つ星のうち5の評価

Our experience in purchasing a new van…

Our experience in purchasing a new van was very simple and straightforward. We will definitely go back to them for any future purchases and see what happens.

2025年7月7日
Auto Capital ロゴ

Auto Capital からの回答

That's fantastic Neil! We are delighted that your experience purchasing a new van was very simple and straightforward, we always strive for a hassle-free process.
It's truly rewarding to know you'll definitely consider us for any future purchases, thank you so much.

5つ星のうち5の評価

I make great experience with…

I make great experience with autocapitalise I has the real help

2025年7月5日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

We are thrilled you had such a great experience with Auto Capital and found our assistance really helpful. Your satisfaction is our priority.
Thank you Daniel for your positive feedback.

5つ星のうち5の評価

Great place to buy a vehicle

Great place to buy a vehicle. Massive choice of vehicles. Fast, reliable and professional. Refreshing to deal with. Honest, friendly ,and helpful with no pressure.
100 percent recommendations to check this company out. You won’t be disappointed.

2025年6月22日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

Wow, thank you so much for this incredible feedback! We're overjoyed to know you had such a positive experience, highlighting our massive choice of vehicles and our fast, reliable, and professional approach.
We're especially pleased to know you found us refreshing to deal with and felt no pressure from our honest, friendly, and helpful team. Your 100 percent recommendation means the world to us!

5つ星のうち5の評価

Germaine has been amazing

Germaine has been amazing! Helped with my part exchange for the Tesla and I couldn’t be any more happier!

Thank you Germaine and everyone at auto capital!

2025年5月30日
Auto Capital ロゴ

Auto Capital からの回答

That's brilliant to hear Germaine was amazing. We truly appreciate you thanking Germaine and the Auto Capital team.
Thank you Hasan for your 5 star review and positive feedback!

5つ星のうち5の評価

I can't praise Auto Capital enough.

I can't praise Auto Capital enough.
Their service is second to none, very hard to find this level of customer service these days in my opinion.
They genuinely listen to you and provide exactly what you want.
The quality of vehicle is also unsurpassed.
The professionalism of the process of buying with Moamel alameri and the facilities of the business is also slick streamlined and painless.
oh, and the coffee supplied was amazing,, so what's not to like 😃

2025年5月22日
自発的なレビュー
Auto Capital ロゴ

Auto Capital からの回答

Wow, thank you so much for this incredible feedback and kind words James!
We're incredibly proud to hear you find our service second to none, that we genuinely listen, provide exactly what you want and the quality of vehicle is unsurpassed.
We're also delighted that Moamel's professionalism made the buying process so efficient and that you even enjoyed the amazing coffee!

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