Great experience buying my van I recently bought a van from Auto Capital and I’m very happy with the whole experience. I was a little nervous about buying a used van, but as soon as I arrived, I... もっと見る
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From the first enquiry I made regards a Peugeot Expert, the sales Executive Haider Ahmed was very professional and curtious. I was fully informed throughout the purchase and Haider sent me a video wal... もっと見る
We recently bought 2 vans from Auto Capital and found them to be very helpful and easy to deal with. The vans were exactly as per their website descriptions, which made it so much easier to filter our... もっと見る
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Excellent service. From our first email dated 19/03/2025 with which we expressed our interest in buying a vehicle, Mr. Ibrahim Atta provided the best service we could ever had. It was an excellent exp... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Welcome to Auto Capital, London's largest commercial vehicle specialist. We have the largest selection of Trucks, Drop side, Luton's, Mini buses, Crew Vans, Panel Vans, Tippers and Curtain-siders. We have vehicles to suit all trades from courier to full fleet haulage provisions Established in 2007 with a vast amount of experience within our sales and business division Auto Capital is your preferred partner to ensure your business transport needs are met. We specialise in working alongside you to ensure we match your business financial structure. We pride ourselves on providing the highest levels of customer service guaranteed. We have the largest showroom in London comprising of over 300 vehicles at any time IN STOCK and READY TO DRIVE AWAY. We can assure that our inventory range across the two huge indoor showrooms will match you needs. Our highly skilled, competent and overall understanding sales team will provide you with expert advice to match you to your perfect vehicle. Auto Capital has been appointed by some of the largest lenders in the UK for both PRIME and SUBPRIME customers. This allows to almost NEVER say NO! With such a variant of financial options available we are confident we can provide you with all options to purchase your commercial transport. Our partnership with the renowned RAC allows Auto Capital to offer a high level of warranty peace of mind for your commercial vehicle purchase. We highly recommend you take one of our excellent value for money warranty packages to help give you peace of mind; Our services do not stop there, we offer GAP insurance, road side assistance, MOT insurance and many more products. All our vehicles are vigorously tested we are prepared with a 120-point pre- inspection check to deliver you peace of mind. We offer EVERY customer on all our vehicles a FREE 3-month warranty for your satisfaction unless stated otherwise in the purchase. For full information on our finance and warranty options contact our sales team or view our website.
連絡先
Lynch House, 7 Parr Road, HA7 1LE, LONDON, 英国
- 02089655990
- sales@autocapital.co.uk
- www.autocapital.co.uk
4.8
優良
1325件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
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i bought a range rover evoque in…
i bought a range rover evoque in december after driving home i discovered a rattle it turned out to be the timing chain although i lost the car for a few weeks auto capital paid for everything and keith was absolutely brilliant he stayed in touch all the way through and even sent me photos to show progress of the work
I waited a while to post this review to make sure the car was ok
glad to say it has been and im over the moon with it and would not hesitate to buy another vehicle from these guys 5*
2024年12月14日
自発的なレビュー
Auto Capital からの回答
Thank you so much for sharing your journey and honest review Stuart!
We sincerely apologise for the initial timing chain issue and are relieved we could rectify it fully and that you are now over the moon with your Range Rover Evoque. Your trust means a lot.
Thank you for highlighting Keith's brilliant support providing constant communication and updates, turning a challenging situation into a positive experience for you.
Auto Capital からの回答
We are delighted to hear you had a positive experience with our good service and appreciated the free coffee, thank you Atul.
To help us ensure every customer receives such a positive experience, what aspect of our good service contributed most to your satisfaction?
Auto Capital the best.Moamel it was…
Auto Capital the best.Moamel it was helpful with everything and look after the customers
If I have to buy another van 100% go back to Auto Capital 👍
2025年5月19日
自発的なレビュー
Auto Capital からの回答
What a fantastic review – 'Auto Capital the best' Thank you!
We're so pleased that Moamel was helpful with everything and truly looked after you. It's incredibly rewarding and the highest compliment to hear you would 100% come back to Auto Capital for another van. We look forward to welcoming you again.
It was great experience with Auto…
It was great experience with Auto Capital helpful staff giving very good service thanks
2025年5月23日
自発的なレビュー
Auto Capital からの回答
We truly appreciate your kind words and excellent feedback Feroj.
We are delighted your visit to Auto Capital was a great experience, and that you found our staff helpful and our service very good.
To help us ensure every customer leaves feeling this positive, would you mind sharing the most significant factor that made your experience 'great' overall?
I was very happy with Moamel
I was very happy with Moamel. He was very polite and helped me a lot. I really like the van. Would definitely come back again.
2025年5月14日
自発的なレビュー
Auto Capital からの回答
Thank you so much, we are thrilled you had a great experience and really like your new van.
Your comment about definitely coming back again means a lot to us!
What was the highlight of your visit? Knowing what truly delighted you helps us ensure every customer has a great experience.
Moamel was very helpful
Moamel was very helpful. Happy with my van. Will definitely come again for another van.
2025年5月9日
自発的なレビュー
Auto Capital からの回答
That's fantastic to hear, it truly makes our day to know we've exceeded your expectations and are happy with your new van. We can't wait to welcome you back for your next one!
Excellent service
Excellent service. From our first email dated 19/03/2025 with which we expressed our interest in buying a vehicle, Mr. Ibrahim Atta provided the best service we could ever had. It was an excellent experience dealing with him. He replied promptly to all our inquiries. We finally received the vehicle last week. Thank you very much. Looking forward to cooperate again.
2025年3月19日
自発的なレビュー
Auto Capital からの回答
Thank you so much for this incredible feedback! It's fantastic to know you were provided with such prompt replies and excellent service from your initial inquiry all the way to your vehicle's delivery last week. We value your positive feedback and certainly look forward to seeing you again.
Thanks to Auto Capital!
Repeat purchase from Auto Capital again. This time dealing with Moamel. Helped find the right van get everything sorted and turn around time was quick! Will definitely purchase again and highly recommend.
2025年4月16日
自発的なレビュー
Auto Capital からの回答
That's brilliant to hear you had another fantastic experience with us at Auto Capital. We are thrilled and so grateful for your continued trust and loyalty! Your recommendation truly means a lot, thank you.
Is there anything specific which stood out and made you choose us again? Your continued trust and loyalty are incredibly important to us, and understanding what drives that positive experience helps us to improve and ensure we're delivering the best service possible to all our customers.
I had an appointment to see a salesman…
I had an appointment to see a salesman about a van,so i arrived early to have a good look around and see if i like the company,after walking through the sales room i was completely ignored,something told me to walk away i don't feel like giving this company any money,im glad I've read the reviews so no thankyou dodgy vibe from a dodgy company.
2025年4月17日
自発的なレビュー
Auto Capital からの回答
Dear Paul Clayton.
Thank you for taking the time to share your feedback, and we're truly sorry to hear that your recent visit didn't meet your expectations. We understand how frustrating it can be to feel overlooked, and we sincerely apologise that you were ignored during your time in our showroom. This is definitely not the impression we want to give, and it falls short of the welcoming experience we aim to provide.
We appreciate you bringing this to our attention, as it highlights an area where we clearly need to improve. We're taking your comments seriously and will be reviewing our customer greeting procedures with our sales team to ensure every visitor receives the attention they deserve from the moment they walk through our doors.
We're genuinely sorry that this experience led you to feel a "dodgy vibe," as that's the last thing we want. We pride ourselves on being a transparent and trustworthy company, and we're disappointed we didn't convey that to you.
While we understand if you've decided to look elsewhere, we'd welcome the opportunity to regain your trust if you ever reconsider. Please feel free to reach out to me directly Keith Hardy (GM) at 0208 965 5990 or keith@autocapital.co.uk if you'd be willing to discuss this further.
Sincerely,
The AutoCapital Team
Moamel was very helpful as well as…
Moamel was very helpful as well as understanding, considerate of where my head was, with assistance in understanding the breakdowns of everything.
2025年3月16日
自発的なレビュー
Auto Capital からの回答
Thank you so much for your brilliant 5-star review! We're delighted to hear that Moamel provided such helpful, understanding, and considerate assistance, making everything clear for you.
We're incredibly proud of our team and it's wonderful to know Moamel made such a positive difference.
Excellent Service
2025年3月18日
Auto Capital からの回答
Thank you for the fantastic 5-star review! We're thrilled to hear you received excellent service from AutoCapital.
What was the highlight of your experience with us? Knowing what truly delighted you helps us ensure every customer has an equally great experience.
Mo is just the best
Mo is just the best. The purchase of my Ford transit luton went seemingly from start to finish. Always look for him, period.
2025年3月18日
自発的なレビュー
Auto Capital からの回答
What a brilliant 5-star review – thank you so much Nelda! We're absolutely thrilled to hear that Mo made the purchase of your Ford Transit Luton such a seamless experience from start to finish.
Unbelievable service
Unbelievable service I got messed around by Fords for over a month. My wife found this company and we went down there and they were so helpful so friendly and done everything there from Signwriting to Roof Racks locks and wheels towbars choose the van. Kit it up pick it up go to work
I could not ask for a better company 10 stars and I will be using them again
2025年3月13日
自発的なレビュー
Auto Capital からの回答
Thank you so much Kirk! We're absolutely thrilled to hear that after a frustrating experience elsewhere, Auto Capital was able to provide such unbelievable service.
It truly makes our day to know that our team was so helpful and friendly, and that we could manage everything for you.
Our goal is to make kitting out your van and getting you on the road as smooth and efficient as possible, so your feedback is fantastic validation.
We're so proud to have earned your "10 stars" and are excited to know you'll be using us again!
Great!!
This is the second time we have bought a van here. Great employees, great cars. We highly recommend this company that can beat the competition.
2025年3月3日
Auto Capital からの回答
We're incredibly grateful for your 5-star review and thrilled to hear this is the second time you've chosen Auto Capital! Your continued trust means the world to us, thank you.
It's fantastic to know you appreciate our great employees and great vans, and that you'd highly recommend us for beating the competition. That's exactly what we strive for!
Fast efficient and pleasant to deal with
2025年3月4日
自発的なレビュー
Auto Capital からの回答
Thank you for your fantastic 5-star review! We are so pleased to hear that your experience with Auto Capital was fast, efficient, and pleasant. That's exactly the kind of service we aim to provide!
We'd love to know: what was the most positive aspect of your interaction with our team? Your feedback is super valuable as we always want to make sure everyone has a brilliant experience like yours.
vehicle had fault, no phone call
after 90 minute journey to collect vehicle as arranged, i got there only to be told the vehicle had a fault. so much for their multipoint checks.
no phone call to inform just a complete waste of my time.
2025年2月24日
Auto Capital からの回答
Dear Ben,
Thank you for your feedback. We are so genuinely sorry to hear about the significant inconvenience and frustration you experienced when traveling to collect your vehicle, only to find it had a fault. There's no excuse for you making a 90-minute journey without being informed beforehand, and for that, we sincerely apologise.
You are absolutely right to highlight the breakdown in our communication and the failure of our pre-collection checks in this instance. This is certainly not the standard we aim for, and we understand completely why you feel your time was wasted. We pride ourselves on our multi-point checks and clear communication, and it's clear we fell short in your case.
Please know that we're taking your comments very seriously. We're reviewing our pre-delivery inspection processes and, crucially, our communication protocols to ensure this kind of oversight doesn't happen again. Our goal is always to provide a seamless and positive experience, and we are truly disappointed that we failed to do so for you.
We understand this experience has been frustrating, and we sincerely regret any negative impression it has left. If you'd be willing to discuss this further, please don't hesitate to reach out to us directly at sales@autocapital.co.uk or call us on 02089655990.
Sincerely,
AutoCapital Team
Painless Process with experienced knowledgeable staff
Contacted the company looking at purchasing a van Mo the sales executive was helpful , courteous and mad e the whole buying experience easy
I would highly recommend anyone to use this company
Thanks for all your help
2025年2月6日
自発的なレビュー
Auto Capital からの回答
What a brilliant 5-star review – thank you so much! We are absolutely delighted to hear your experience was a painless process with experienced and knowledgeable staff.
It's fantastic to know that Mo made your whole buying experience so easy, being helpful and courteous every step of the way. We couldn't ask for better feedback, and we're incredibly proud to have earned your high recommendation!
Bought 2 vans of Auto capital recently
Bought 2 vans of Auto capital recently. Have a really good relationship with the company. Gentleman named Keith is excellent to deal with. Also , Ibrahim is really helpful in getting deals over the line. My company is expected to buy atleast 6 vans this year and will only be sourcing vehicles from Autocapital. Great work, great business.
2024年12月14日
Auto Capital からの回答
Wow, thank you so much for this incredible review!
It's fantastic to know you have bought two vans from us and that you have such a strong relationship with Auto Capital. Your trust and repeat business mean everything to us and your loyalty speaks volumes.
We're incredibly proud of our team and will be sure to pass on your high praise!
Hearing that you plan to source at least six more vans from us this year, exclusively from Auto Capital, is extraordinary. We're committed to being the best choice for your business.
Thank you for recognising our "Great work, great business!"
Great team
Dealt with Mo, who made my experience really smooth and easy.
Was happy with my results would recommend anyone looking for a van to go to auto capital and speak to Mo. Quality Guy.
2025年1月28日
自発的なレビュー
Auto Capital からの回答
Thank you for this brilliant 5-star review! We are thrilled to hear you had such a great experience and that your van-buying journey was made so smooth and easy.
We're incredibly proud that our efforts ensured you were happy with your results, and your strong recommendation to others looking for a van to visit Auto Capital truly means a lot to us!
Second van that I buy from Auto Capital…
Second van that I buy from Auto Capital and not only the vans are perfect but the guys are the best, really professional and treat customer really well.
Absolutely recommended !!!!
2025年1月27日
自発的なレビュー
Auto Capital からの回答
What fantastic feedback! Thank you for this 5-star review Ricardo. We are absolutely delighted to hear this is the second van you've bought from Auto Capital, and that you consistently find both our vans perfect and our team the best.
Your continued business, trust and enthusiastic "Absolutely recommended!!!!" are the highest praise we could receive.
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