Auto Styling レビュー 

Truckman Paint is thin and bubbles after 14 months. Not as good as they use to be. It’s cheep Chinese rubbish. Try other brands I have 7 trucks and 1 truckman. I’m getting rid of it for another brand.

Ordered some mats and they never turned up, kept being told they will be with you by the end of the week, then I will call you back (which they never did). Never use this company appalling unprofessional service.

Appalling service which does not reflect the quality of the product. I arrived at 0930 for a fitting of a canopy and bed mat which I was told originally would take an hour and at 1130 they had not even started work. When I complained they said they would put two men on the job and have it completed within an hour but it still took a further 2 hours to complete the work. While doing the work they removed 4 chrome tie down hooks and a cable lock which were not returned to me at the time.
The staff were dismissive and rude and the attitude was pretty much we’ve got your money so we’re not really bothered how we treat you.
Very disapointed with the service and attitude from Truckman and would not recommend anyone go to them to get things fitted.

This company will not honour their 3 year warranty, I bought my pick up with canopy in 2015 , 20 months later the canopy lock failed but they refused to replace it under warranty as some of the warranty sticker with the serial number had come off. I was accused of removing the sticker myself ,the very arrogant and unhelpful minion that I spoke to was completely unprofessional and had plenty of attitude with it. In my opinion a product with a 3 year warranty means 3 years not when the sticker comes off, maybe instead of using stickers for serial numbers they should use a metal plate riveted on like a lot of more reputable companies do. I suppose if a sticker is used, in the event of it falling off or getting defaced they don't have to honour their warranties though do they, I suppose it makes a lot of business sense really not having to pay out for warranty work. I for one would never use this company again and would urge others not to use them also, there are better alternatives out there with good morals unlike truckman who's attitude is sell the product but forget the aftersales/customer care. Obviously no interest in repeat business and will lose out when my friend who works for a large water company changes his order for 6 pick ups with canopies to a different supplier,sorry truckman but you have slipped up big time here and all for the cost of a £70 lock ! Oh and the canopy pours water in too leaks like a sieve another reason to avoid at all cost, I really hope this review helps potential customers to make a sensible choice when choosing a canopy for their pick up. UPDATE truckman responded to my review saying their manager would contact me on a certain day , that day has now passed and I'm still waiting for them to contact me I think they probably say that so it make it look like they are trying to resolve issues when really they are not
I'm still waiting truckman if you have the decency to call me , I live in hope !!!

Had a grand hardtop fitted to np300, service was great and was well looked after by Rebecca in reception. Had to recently return following a smashed window and once again had great service.

Had a Truckman Top fitted to my Toyota Hilux April 2015 still leaks like a sieve and the lock is a joke , it was easily broken into in a matter of seconds.

They forget who the customer is!

Upon ordering a bedrug for my NP300 I failed to receive a receipt. I started to think was this a scam company. I gave them the benefit of the doubt and waited approximately one week before contacting them. After contacting them I was told that we will send you an invoice but the product will not be here for a couple of weeks as we are out of stock. This was extremely frustrating considering the fact that they had not advertise this on their website nor did they try to tell me in any form of communication. Once again I gave them the benefit of the doubt and allows them the time requested. Once again the time came and went and further phone call was made to the company to ask where the product was I was told the shipping container was delayed and was given a further delivery date. Again my patients was tested when the 3rd delivery date was not met. I made a final phone call to the company to find out why they were unable to communicate and no reasonable explanation was given. When I asked how the company was going to propose to compensate me they seemed bewildered and wondered why I should get compensation in any form for the fact that I was having to wait for a product. After explaining to them that the legal process allows for me to claim damages for non-delivery I was met with an abrupt response. This company is so consumed with its own opinion it would appear that until somebody takes this company to court there will continue to abuse their so-called customers. I have dealt with several companies like this in the past and all offended in the same way which is legal action found to be my favour. Please do not be discouraged with taking such action against this company if they failed to meet their contractual obligations under the sales of goods act. However to avoid all this stress don't buy anything from this company. You have been warned

Had a truckman fitted to my Brand newFord Ranger 2 years ago, had nothing but trouble!! Leaked from day one, sent it back 3 times but still leaks!! Just after the one year warranty expired the lock stopped working!!
Probably the reason they only give one year warranty as it is not man enough to last!! Very disappointed as it is not cheap!!
Have spoken to a lot of fellow truck owners and all have had same problems!!!

Really pleased with my new Truckman GLS for my Nissan NP300 Navara.
The team were really helpful and advised which hardtop would suit me best.
They booked me in to have my hardtop fitted (for FREE!) very quickly and once there, the team were really friendly and kept me hydrated with lots of tea!
Definitely recommend!

I ordered and quickly received a city guard for my Navara, great product and quick delivery, i was however missing a couple of bolts from underneath my truck, i spoke to autostyling for advice and they very kindly sent me out 2 bolts to use!! they didnt have to do this, they were not obliged to do this, but they did, and i'm very grateful!

amazing customer service, i would have no hesitation in recommending them and using them again!

I bought my Truckman top for my VW Amarok, 2 years ago, the service provided was terrible, fitting dates changed, lack of communication etc.
The Truckman 'grand' was fitted to my new Amarok which cost approximately £1600, it leaked after a year, the black coating on the handle started to flake off and the tail gate started to become difficult to open. 2 years of owning it and the black paint has come off the handle, the tailgate is very difficult to open as the mechanism is worn, I have stripped it down to see if I could tighten it or oil it etc but I can not get it to work correctly. The paint colour match is good but the paint is so thin that you can see the black undercoat in places.
I bought this product because Truckman had been around for years, please do not assume as I did. In my opinion,, unfortunately it's all cheep imported crap and I'm gutted I have it on the back of my £30k vehicle. Please do not buy their products, it's not the company it once was.

We ordered a top and liner for our truck we then realized we had given our abroad address instead of UK, so called to change it, at the same time we were told that they couldn't accept foreign payments and had to be a UK card??!! I have found this strange, if they couldn't accept the payment how come they HAD the payment (via Paypal too) we have never had a problem before. The guy kept talking over me saying just make a payment with UK card, (not possible) soooo we would have to pay TWICE, i said no refund the money....assured this would be doe, to date 2 WEEKS later no money....I agree they have never emailed/called etc to
1. say the payment received
2. They could not take payment (obviously they could otherwise they wouldn't have to refund!!
3. Every time i have called person i need to talk with is NEVER there.
Shoddy service all round.

I ordered a pair of gas struts on the 15th of last month and paid the quoted delivery charge. After 2 weeks- still nothing received despite an interim phone call assuring me they were on the way. On Monday (29th) this week, it appears the parcel was empty on delivery although I never received it. It was supposedly open and returned by the carrier but no replacement action taken. I was finally assured that they would "be with you tomorrow". Now after calling again (Friday) I am told that they are on the way!! Posted this morning apparently! I would not trust their service again. A good job that our next vehicle will not use Truckman spares.

Make a web purchase with this company and there is no reassuring confirmation email of the kind you get from 99.9% of Internet sales companies - so you aren't really sure whether the sale has been completed. You have to wait until the payment is deducted from your account but again there is no contact from the company. They don't bother to even acknowledge let alone respond to your enquiring emails. Their order tracking service is abysmal - showing "in progress" for days or simply timing out and giving no info at all. Before even receiving delivery of the product I have made my mind up never to use this company again.

I purchased a hard top for my truck which upon closer inspection was very poorly finished. Chipped paint work that had been touched up badly, faded plastics, excessive glue and a poor paint finish in general. They agreed to replace the hard top and the second hard top was delivered by one man who expected me to help install the hood. I inspected the second hood and rejected the hood due to poor quality again. They were very rude and I returned my whole order for a full refund. Once they removed the hood and other bits, there was chips and marks to the body work of my new truck. They denied damaging my truck, however the truck was brand new, I had only owned a week or so and they had installed a liner which they removed, so they were the only ones who had access to the truck bed with no protection. They removed VW bolts which they threw away, which again they refused to replace. I would not recommend their sub-standard hood to anyone. Lucky for me I made the purchase on my credit card and made a claim against them which when I supplied proof and details, I was reimbursed to put my truck back to the factory condition it was in when I initially dropped it off to this company. Avoid at all costs and get yourself a Aeroklas unit. Better quality and better service from a company in Leeming Bar.

Bought a bonnet guard postal charge to isle of wight was to expensive auto styling delivered it to a relative on mainland i was visiting that week very impressed item was waiting for me when i come over bonnet guard was as described and fitted within 30 minutes all in all a good experience
Maureen

Like other reviewers my experience of Auto Styling Truckman is very poor. In spite of weeks of discussing and placing an order they were unable to supply just one part of a + £2000 order. Rather than obtain this item they just continued to mess me around. To add insult you injury they then debited my debit card having provided neither gods or fitting. They do not answer emails efficiently or return calls as promised. Worse still they have not refunded my money. I have concerns that they appear to be having difficulty getting stock from their suppliers and worry that they will still be in business to return my money. I eventually dealt with another company called Up Country who were completely the opposite. It meant a long drive for me to go to the other company but the service was outstanding and gave me total confidence.

Returned item as unsuitable for vehicle but cannot obtain a refund . Contact channels are blocked by a half wit sales manager. Now have to go to court.