My usual shop where I service my Ducati had never used Autrella before, but they said Autrella was smooth and easy to work with, they approved my claim for a new clutch master cylinder and brake light... ãã£ãšèŠã
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Excellence customer service- filed my claim for my motorcycle repairs and was instantly approved for the repairs. This is the 4th time they have paid for repairs for me and I truly appreciate the fas... ãã£ãšèŠã
While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... ãã£ãšèŠã
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Your are not providing the coverage that I have paid for. I still had to come out of my pocket hundreds of dollars to replace my front wheel and tire because you only delivered partial coverage. Now m... ãã£ãšèŠã
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At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.
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I sent an email to notify that IâmâŠ
I sent an email to notify that Iâm requesting an cancellation on this service contract due no longer has ownership of this vehicle anymore

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The turnaround time for ESP to get theâŠ
The turnaround time for ESP to get the payment to the dealership needs to be faster. Twice I've had to pay the repair bill and get the money credited back to me.
Frankos great customer service
Franko was very nice. Havenât had to use it and hopefully wonât which is only reason itâs a 4 not a 5 but as far as customer service he was very easy to work with.
Very Fast And EASY Process Overall
Fast EASY process overall. I have had Discount ESP for a couple of years and just renewed on today! Compared to the warrantee Harley sells for over 3K, Discount ESP is a no Brainer!!
Call and Ask For Frank, he is GREAT and a true Pleasure to work with (no pressure as all, which is a welcome thing these days.)
Easy fast process
Easy fast process , great price . This is the 2nd policy Iâm getting for my motorcycle, actually im renewing my first policy . So im going on 4 years now esp .
DISCOUNT ESP
I have used DISCOUNT ESP for the last 4 years and have been very happy with all my experiences. Awesome company i never had a claim denied. Thanks DISCOUNT ESP
Frank was great to work with
Frank was great to work with. I appreciate all the help. He helped me make the process simple easy picked up the right plan answered all my questions. I would recommend him and your program to others I meet. Thank you much Frank.
Alex made the purchase of the warrantyâŠ
Alex made the purchase of the warranty easy. This is the second time Iâve had ESP. The first time I had filed several claims without any issues, thatâs why I didnât hesitate to purchase the warranty again.
Alex Salazar was great to work with
Alex Salazar was great to work with. Highly recommend him. Thanks Alex
Quick and Easy
Quick and Easy. Service writer submitted a claim and got it approved almost instantly. Really appreciate Discount ESP and what they do.
Alex was very prompt and efficient andâŠ
Alex was very prompt and efficient and made the process very easy!
Easy sign-up thank you Franko
Franko made the process easy for activating my policy with Discount ESP. Answered all my question about the extended warranty in a timely manner. I didn't get rushed or pressired and reviewed the contract at my leisure. Thank for guiding me through the process and making it simple.
Recently sold vehicle and transferredâŠ
Recently sold vehicle and transferred unused warranty to the new owner. Thanks Alex for making this process super easy!
Franko Cardozo was my contact throughâŠ
Franko Cardozo was my contact through the quoting process. Great communication and information. Looking forward to a positive experience with Discount ESP.
Franko was the person who reached outâŠ
Franko was the person who reached out to me, and right off the bat, made me feel comfortable and felt like I was talking to a friend and got me the info I need. Made the steps easy to follow and all around a great experience.
Alex made the transaction veryâŠ
Alex made the transaction very friendly, easy and simple.
Great communication throughout the process!
This will be my second policy with Discount ESP.
Thank You Alex
Bent rim
Had a bent rim from a pothole and they replaced the rim and damaged tire. Everything was quick and easy. No BS.
Outstanding!!
Outstanding!!! I have been a member of DiscountESP for my motorcycles, and now I have added my truck!
Alex made the process super smooth, even when I was having issues with the website, he was able to walk me through the process.
I had Discount ESP with my last HarleyâŠ
I had Discount ESP with my last Harley and the service here has always been superior over all the rest, and as a matter of fact from the day that I signed my contract, and spread the news about this company I also referred a couple of people and they are still aboard today. It feels great to be back in the family, and hitting the road with confidence is always the key to enjoying the open road.
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