Autrella レビュヌ 

1,343
•
TrustScore 5段階評䟡の4

4.2

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5぀星のうち5の評䟡

My usual shop where I service my Ducati had never used Autrella before, but they said Autrella was smooth and easy to work with, they approved my claim for a new clutch master cylinder and brake light... もっず芋る

5぀星のうち5の評䟡

Excellence customer service- filed my claim for my motorcycle repairs and was instantly approved for the repairs. This is the 4th time they have paid for repairs for me and I truly appreciate the fas... もっず芋る

5぀星のうち4の評䟡

While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Your are not providing the coverage that I have paid for. I still had to come out of my pocket hundreds of dollars to replace my front wheel and tire because you only delivered partial coverage. Now m... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車保険代理店
  2. ・
  3. 保険䌚瀟
  4. 保険代理店

圓該䌁業による蚘述

At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.


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4.2

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TrustScore 5段階評䟡の4

1343件のレビュヌ

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4.2

すべおのレビュヌ

(1,343)

過去12か月のレビュヌ数: 61ä»¶

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5぀星のうち5の評䟡

Our DESP rep was awesome!

Our rep Devin was great. He answered all of our questions pertaining to the coverage offered and provided clarification when needed. He communicated with me throughout the entire process to ensure my enrollment went smoothly
 even during the weekend! Amazing!

2025幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Easy to work with

We do not sell Discount ESP out our dealership but they are the easiest to deal with outside of the VSC contracts we sell. I wish other companies made it that simple to file claims and receive payment.

2025幎2月18日
5぀星のうち5の評䟡

"Dispatch . . ."


Franko & Devin were extremely helpful--quick, friendly, & knowledgeable. This new policy is my 3rd one over the years; I've never had to make a claim, but I'm sure
--if/when I do, it'll be handled with the same dispatch was the application process.

2025幎2月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Had other choices, Discount ESP won my confidence!

Today, I worked with Krystal Reed, who was attentive, and helpful and assisting me with a payoff on one of my extended warranties, and partial payoff of another.

Working with Krytstal has been a pleasure and painless experience, she assisted me with processing of both policies.

Working with Discount ESP has been a great experience from pre-sales, post-sales as well as accounting support.

2025幎2月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Franko made the process seamless

Franko made the process seamless. When I asked about free coverage he quickly provided the extra coverages I inquired about that wasn’t available for my package but gave me ones that were offered. Thank you Franko I can feel confident that my bike is covered.

2025幎2月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Mr Salazar was a great help

Mr Salazar was a great help. He was able to answer all of my questions and help me get set up with an ESP that best suits my needs for my ride. I look forward to working with him again and getting additional ESPs for my other motorcycle later on and maybe even my cars.

2025幎2月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Not very happy with discount ESP.

Not very happy with discount ESP.

They take forever to get around to handling your claim and your bike is in the shop for a long time. Then they decline most of the items.

Just had a friend who has discount ESP and he was declined an engine, even though he did all of the oil changes and services, and had proof of it. Very disappointed. The program looked so good and they promised so much but then it’s impossible to get a hold of anyone and they end up declining most claims.

2025幎2月3日
Autrella ロゎ

Autrella からの回答

Although we appreciate your feedback, we are struggling to understand your review. Our records indicate that we have received and paid 4 claims on your behalf exceeding $3,200.00 in total and no denied claims. We also show your most recent claim was approved within 24 hours of receipt from the repair facility. You also mention a 'friend" that may have had a claim denied recently. Although we strive to take care of our client's needs when they arise, there are situations when a failure is outside the scope of our policy. Feel free to contact us directly if you would like to discuss this in further detail.

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