Ive been trying to verify and have been having issues everytime. At this point its ridiculous. And I don't see the point in having no email to contact support with especially since offerings are being... ãã£ãšèŠã
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Super frustrating not being able to use your own hard earned money. Cant link it to Wise, Paypal or Afterpay / basically use your own money... The app keeps giving errors and not sending SMS codes. Wo... ãã£ãšèŠã
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Edwina is a great account manager at B4B, she has been looking after our company for years, and still helps us now, even though she has moved departments! Customer services have become a lot bet... ãã£ãšèŠã
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An excellent company to deal with. It is very rare for us to have any problems with the card system, but when we do, they are dealt with extremely efficiently and in a satisfactory manner. James... ãã£ãšèŠã
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B4B Payments provides forward-thinking payment processing solutions, which enable any size organisation to manage expenses, simplify payroll, reimbursements, and offer employee rewards and incentives. With over 1,000 customers and growing, B4B Payments, voted the Best Prepaid Product of the Year in 2019, operates throughout Europe and North America. As a leader in Fintech and prepaid payment solutions for over 12 years, employing a global team, B4B Payments continues to offer innovative, flexible, and time-saving solutions that streamline and eliminate antiquated finance and accounting processes. B4B Payments Europe is a member of the Federation of Small Businesses, PIF (Prepaid International Forum), Innovate Finance, and the Mayor of Londonâs International Business Program. Formerly known as Payment Card Solutions, B4B Payments also manages and operates the re-loadable scrapyard payout solution, www.bread4scrap.com.
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Millbank Tower, SW1P 4PQ, London, è±åœ
- customer.services@b4bpayments.com
- www.b4bpayments.com
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e stato un po complicato ma forse eâŠ
e stato un po complicato ma forse e dovuto un po alla mia eta,,,ho 67 anni
salut
2023幎3æ14æ¥
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B4BPayments ããã®åç
Salve Luigi,
grazie per averci lasciato questa recensione.
Il nostro staff sarà sicuramente felice di leggere ciò che hai scritto.
Mettiamo l'esperienza e la soddisfazione del cliente come la nostra priorità e la tua recensione conferma il duro lavoro che svolgiamo ogni giorno.
Quindi grazie ancora per le tue gentili parole.
Cordiali saluti,
B4B Payments Team
I want to insubscribe!!!!!
I want to insubscribe!!!!!! No way to do this. Please comply !!!
2023幎4æ1æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Vivien,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Kind Regards,
B4B Payments Team
Don't waste time with this app. You cannot login as 2-step verification authentication does not work
your two-step verification code is not sent to email within 3 minutes lapse time. So I cannot login to app after several attempts.
Really bad app and very terrible user experience.
Over 80% of your reviews are 1 star. You responded that we should call a number that no one picks up and it just plays a very boring music :-(
2023幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Tony,
I'm sorry to learn of the experience you've had with us.
Probably your number is incorrect or we don't have your mobile number registered.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
War wie immer sehr kompetent
War wie immer sehr kompetent. Sehr schneller Service, sehr freundlicher Mitarbeiter Herr Munip. Danke
2023幎3æ20æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Danke Sonia,
dass Sie uns eine so wunderbare Bewertung hinterlassen haben.
Wir freuen uns sehr, dass Ihnen Ihr Erlebnis gefallen hat.
Unsere Mitarbeiter werden sich bestimmt freuen, zu lesen, was Sie geschrieben haben. Kundenerfahrung und Kundenzufriedenheit stehen bei uns an erster Stelle, und Ihre Bewertung ist eine BestÀtigung fÌr die harte Arbeit, die wir jeden Tag leisten.
Nochmals vielen Dank fÃŒr Ihre liebevolle Worte.
B4B Payments Team
Cant login
Cant login, 2step verificatirn wont send, and there is no contact link for errors or to confirm they have my right phonenumber. Is it a scam?
2023幎3æ17æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Dear Ãrjan NordbÞ,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you. Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Kind regards,
B4B Payments Team
Quick help
I was contacted very quickly and my problem was addressed and solved. I felt supported and helped.
2023幎3æ8æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Em,
thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks again for your kind words.
Regards,
B4B Payments Team
Useless card
Useless card. I really donât understand what itâs for. Is it for scrapping ice from your windscreen or scooping up dog mess? It doesnât do anything else apart from hold (steal) your cash.
Impossible to use. Impossible to log into your account. Donât receive text messages for code.
Is this set up actually legal?
I know itâs a legal requirement. So why arenât you sending me the text?
2023幎3æ3æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Dear Customer,
the 2 factor authentication is a legal requirement.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Doesnât let me register
Doesnât let me register, the app is awful doesnât let me enter the date of birthâŠ.
2023幎2æ28æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Suhail Hafiz,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you. Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Card is useless on regular websites
Card is useless. Only way to get your money is to topup either an Amazon account or a Revolut account with the balance on the card. Way better than chancing it with this card when trying to shop on regular internet websites. Hope that helps!
2023幎2æ17æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Dear Customer,
I'm sorry to learn of the experience you've had with us.
The card can be used on every website or eCommerce platform, but some merchants may restrict activity like this as the prepaid card is not linked directly to a personal bank account.
Weâd like to learn more about your specific situation and resolve things for you. Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
B4BPayments ããã®åç
Dear Midwooton,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
DONT EVEN THINK OF BANKING WITH BREAD4SCRAP
I would happily give my experiences of this company no stars. I had my card stolen, my bank account cleared out within 2 days. The first attempt made within 8 mins of the card being stolen - 11 attempts, 8 successes of taking money out of the account. At no point was I alerted by the bank to this happening despite the fact that Iâd never taken money out of the account and always put my money into the account at the same place ( 200 miles from where the money was stolen ). Iâve got a new card but canât register it and the company will not reimburse the loss to me! They obviously feel that the responsibility for the theft is all on my side. I would advise anyone reading this NOT to even think of signing up for one of their cards. They have no interest in keeping customers money safe at sll
2023幎1æ11æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Dear Mary,
I'm sorry to hear that
In the event of card theft with PIN, the only solution is immediately blocking the card through your account online or calling our cs and report to the Police.
For further assistance, please giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Impossible to access my money
Impossible to access my money. I need a card in order to access my money and there doesnât seem to be any way to get one.
2023幎2æ1æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Cazza,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Avoid B4B if you can
Got provided within a B4B payment card for my Fitbit refund and it's been shambolic from the start. Took months to be able to log into the service because their system wouldn't work, then they fixed it without telling me so I didn't even know it was working.
Now the card barely works anywhere online and when I have tried to pay it's really unclear if the payment has actually gone through or not. Most of the time it's failed though.
2023幎1æ31æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi James,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Received card not happy but had to call to getâŠ
Received card but had to call to get money loaded onto card. App doesnât work so unlikely to use again
2023幎1æ28æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi William,
I'm sorry to learn of the experience you've had with us.
We don't load the cards actually, we are the card provider.
Our company clients load the cards.
Anyway weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Can't login
Can't login. It is asking me for an SMS code but never asked for my phone number.
2023幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi John,
I'm sorry to learn of the experience you've had with us. Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
no me llega ningún código a mi teléfono
no me llega ningún código a mi teléfono
me sigue sin llegar ningun numero por sms, para activar la tarjeta virtual
2023幎1æ24æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Luis Miguel,
I'm sorry to learn of the experience you've had with us.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Spanish speakers are available, if requested.
Our working hours are 8.30am â 5.30pm BST â Monday to Friday. We look forward to hearing from you.
Regards,
B4B Payments Team
IMPOSSIBLE DE BENEFICIER DE L4OFFRE DEâŠ
IMPOSSIBLE DE BENEFICIER DE L'OFFRE DE REMBOURSEMENT FITBIT
2022幎6æ14æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Bonjour Yvon,
nous sommes désolé pour ce désagrément.
Aimerions avoir plus de detail sur votre situation afin de pouvoir vous aidez.
Pouvez vous nous contacter au +32460204387, nos conseiller se ferons un plaisir de de vous aidez.
Nous sommes ouvert de 8h30 a 17h30 du lundi au vendredi.
Bien cordialement,
B4B Payments Team
Bad experience registering a card
A new card, no way to register it.....
2023幎1æ5æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hello Josefina,
I'm sorry to learn of the experience you've had with us. It doesn't seem that tried to contact us.
Weâd like to learn more about your specific situation and resolve things for you.
Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
Who are they?
Who are they? I am not with anything called B4Bpayments??????.
2023幎1æ3æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hi Timothy,
Weâd like to learn more about your specific situation and resolve things for you. Would you mind giving us a call at +44 203 475 5351, whereby an advisor can gladly assist.
Otherwise, please send a direct message by clicking on "Contact us" from your account, or an email to customer.services@b4bpayments.com
Our working hours are 8.30am â 5.30pm BST â Monday to Friday.
We look forward to hearing from you.
Regards,
B4B Payments Team
I lost $100 calling the hotline becauseâŠ
I lost $100 calling the hotline because my account was locked. About 10 times I waited for 20 minutes and then the signal stopped. When I finally got through, every agent told me that he couldn't do anything about it, but their manager would contact me by phone, it would be nice, unfortunately, I've been waiting for such a contact for several days and still nothing... I was waiting for the money that I have on my account almost half a year just so that I could not withdraw them :) I have lost faith in this company. It all seems like one big scam....
2023幎1æ2æ¥
èªçºçãªã¬ãã¥ãŒ
B4BPayments ããã®åç
Hello Mariusz,
we sent to you again the email to proceed with the kyc.
Regards,
B4B Payments Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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