cuts of meat are very questionable . synthetically or machine tenderized. some parts of the ny strip steaks were like beef paste. Wierd. Tried to just purchase ribeye deal as a test before I bo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hello All I know now is Shipping & packing were fast and cold , each piece suck sealed and frozen and the two ribeye's my wife and I shared ( 1 Breakfast & 1- Supper ) Were awesome Thank You Ba... もっと見る
企業が回答しました
I must say that this is the absolute worst quality of meat I have ever put in my mouth. Buyer beware if it’s too good to be true. Guess what we learned a very hard lesson and would like to make others... もっと見る
企業が回答しました
The meat arrived just when promised. It was packaged securely and freshness was preserved with dry ice. The price was better than the local grocery store and the meat has no mystery additives. Brav... もっと見る
企業が回答しました
企業情報
当該企業による記述
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
連絡先
3.3
まあまあ
302件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Backyard Butchers からの回答
Hi Percy,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Excellent product arrived speedily and…
Excellent product arrived speedily and well packaged, completely frozen.
2026年8月3日
Backyard Butchers からの回答
Hi Mary,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
The meat portions are tiny and the beef…
The meat portions are tiny and the beef isn’t very good. Wish I wouldn’t even tried it.
2026年8月3日
Backyard Butchers からの回答
HI John, we are sorry to hear this was your experience, this is not the experience we want for our customers! would you mind letting us know what you tried and what you did not like about it!
Suckered in by high pressure sales…
Suckered in by high pressure sales pitch. Truly the worst meat I’ve ever eaten. The way they have everything bundled you can’t really see what you’re purchasing. The steaks are stringy and tough and I spit out more than I swallowed. The “deal” on the ribeyes is a joke. They are all fat and so small they fit in the palm of my hand. The only thing edible were the burgers which did have a good flavor. For someone on a fixed budget, I want to say buyer beware.
2026年7月2日
自発的なレビュー
Backyard Butchers からの回答
Hi there,
Thank you for your feedback, we’re sorry to hear about your experience. We take concerns like this very seriously. We would love the opportunity to make this right and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Jack,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Well so far the ribeye's make great…
Well so far the ribeye's make great sandwiches when cooked right, hamburgers are delicious not too greasy, and I had 2 thicker stakes tonight on the grill tender and juicy good all around so far, who wouldn't want cheaper prices but I believe I will continue after I get my next free box as I signed up for the subscription and can cancel anytime
2026年7月25日
Backyard Butchers からの回答
Hi Gary,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I have made the filet steaks and they…
I have made the filet steaks and they were very veiny I’m being very judge mental on this didnt try other yet hope the other steaks and such are better
2026年7月30日
Backyard Butchers からの回答
Hi Mike,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Most of the meat cuts were super thin
Most of the meat cuts were super thin. Especially the ribeye steaks. Burgers were extremely small. I spent almost $600 dollars and when I got home out of the rain, I was extremely disappointed. I am a Pastor and a Assistant Funeral Director so I know as lot of people, I should have been treated right or at least fairly.
2026年7月31日
Backyard Butchers からの回答
Hi Jose,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Good price and good sells men
Good price and good sells men. I was not happy with the sirloin steak as it was really tuff. But all in all the rest was good
2026年7月31日
Backyard Butchers からの回答
Hi Debby,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Jose,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
From Where is Meat Sourced?
Is the meat sourced from farms in USA? Mexico? Nobody can tell me the source. I don’t like that kind of mystery. The meat looked OK, but since I didn’t know where the meat is from, I discarded most of it. Don’t feel comfortable. My local organic market always states where meat and all of its products originate.
2026年7月15日
Backyard Butchers からの回答
Hi Rebecca,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The Rib eye steaks are terrible!
The Rib eye steaks in your package are very poor quality and terrible. They are so thin it’s impossible to cook them properly as steaks on a grill. In addition they are not even close to tender rib eyes. We tried multiple ways to cook them and the always come out tough like bubblegum. Total waste of money!
2026年7月16日
Backyard Butchers からの回答
Hi Vince,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Very impressed with the overall
Very impressed with the overall experience. Great selection, friendly service, and products that met my expectations in both quality and freshness.
2026年7月6日
自発的なレビュー
Backyard Butchers からの回答
Hi Luca,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Reliably great
I've bought this meat for years now and never been disappointed.
Has real flavor
2026年7月28日
Backyard Butchers からの回答
Hi Lane,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The sales person was kinda rude
The sales person was kinda rude. The quality of the meat i received was not worth the amount of money I paid for it. Will not be buying again or recommending anyone else to purchase from this company.
2026年7月19日
Backyard Butchers からの回答
Hi Brian,
I'm so sorry to hear that you didn't have the experience you were hoping for. I'd really like the opportunity to look into this and better understand what happened.
When you have a moment, could you please share a few more details with me?
Which location did you visit?
About what time did you make your purchase?
What items did you purchase?
What specifically didn't meet your expectations?
The more information you can provide, the better I'll be able to investigate this for you. I appreciate you taking the time to share your feedback, and I look forward to helping resolve this.
Very Very poor quality meat.
Very Very poor quality meat.. The salesman was very smooth and new his craft well.. They keep you separate from the sale in progress with loud music as well so you can't hear his con art with the customer ahead of you. Even usher the customer out in a different direction so you don't see the look on their faces as they walk away realizing they were scammed. Told me it was very high quality grass fed &finished Texas beef.. In actuality it is very low quality with a bunch of stuff added to it. 19% water added.. As well as "natural flavor" and "natural flavoring", Rice starch and other stuff too.. Managed to choke down the imitation ribeye stuff.. Very very disappointed. FULL OF GRISTLE. Maybe 3/8 in thick.. Probably more like 1/4. It was honestly the worst beef I have ever eaten. Several pieces looked like road kill, full of blood and very dark. I even told the salesman that I had 5 children and was on a very tight budget, and he still used all his suave to get every last dollar I had on me including a tip... I understand that some people and some companies function like this, but it is sad that peoples eternal future is worth less to them than the few dollars they can steal from hard working and righteous folk.. You should be ashamed of your selves.
Edit. Sure.. feel free to reach out
2026年8月1日
自発的なレビュー
Backyard Butchers からの回答
Hi there, we're so sorry to hear that your experience didn't meet your expectations. We truly appreciate you choosing to support us, and we know how important it is that you feel your hard-earned money was well spent.
If you're comfortable sharing, we'd love to learn a bit more about your experience. Which items did you try, and what specifically didn't work for you or fell short of your expectations? Your feedback helps us better understand what happened and how we can improve.
Absolutely disgusting
Absolutely disgusting. Save your money. Totally soaked in water. Tastes like sawdust.
2026年7月16日
自発的なレビュー
Backyard Butchers からの回答
Hi Courtney,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
We stopped at a farm and fleet Sturtevant Wisconsin
We stopped at a farm and fleet in Sturtevant Wisconsin and yeah we got got we bought two cases for $389 and we just keep kicking ourselves that we got taken and I got to tell you I'm going to reach out to Farm and Fleet I can't believe that they're letting people get ripped off in their parking lot by renting that space out never again backyard butchers
2026年7月24日
自発的なレビュー
Backyard Butchers からの回答
Hi Joe,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Salesman great, meat underwhelming
Our salesman was great. But the meat is so mushy and such small, not great portions.
2026年7月25日
Backyard Butchers からの回答
Hi Maddie,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Kyle,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。