cuts of meat are very questionable . synthetically or machine tenderized. some parts of the ny strip steaks were like beef paste. Wierd. Tried to just purchase ribeye deal as a test before I bo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hello All I know now is Shipping & packing were fast and cold , each piece suck sealed and frozen and the two ribeye's my wife and I shared ( 1 Breakfast & 1- Supper ) Were awesome Thank You Ba... もっと見る
企業が回答しました
I must say that this is the absolute worst quality of meat I have ever put in my mouth. Buyer beware if it’s too good to be true. Guess what we learned a very hard lesson and would like to make others... もっと見る
企業が回答しました
The meat arrived just when promised. It was packaged securely and freshness was preserved with dry ice. The price was better than the local grocery store and the meat has no mystery additives. Brav... もっと見る
企業が回答しました
企業情報
当該企業による記述
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
連絡先
3.3
まあまあ
302件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I definitely got “got” this was…
I definitely got “got” I knew this was pricey when I pulled the trigger plus out of a truck was a bad idea. The ribeyes were so thin we had to cook them from frozen to keep any kind of juices. The steaks were horribly mushie and what I thought was filet mignon was actually more like Blade steaks. I had a lot of family for a cook out and we were all like “what the hell”!! So far the seafood box we got “free” has been ok. I would error on the side of caution with the roadside pitch.
2026年7月17日
Backyard Butchers からの回答
Hi Butch,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Very polite and professional employee…
Very polite and professional employee and very professional
2026年7月17日
Backyard Butchers からの回答
thank you Patricia, it was a pleasure serving you!!
Don't Get "GOT" Because We Did
Steak has a weird texture that would work in a nursing home because you don't have to chew them. The burgers were somewhat decent until my husband bit into a bone and almost cracked a tooth.
We "got got" and were so disappointed in ourselves. I even made a comment that they moved us away from the current customer and that's alarming. We paid $100 because all of a sudden I AM an essential worker because I work in healthcare and my husband is as well now (yeah ok.) He works in a shop that welds shelves for liquor store displays. We were already given a bunch of "discounts" and we settled on the $100 because "that's what the company pays for each box set."
Terrible quality, terrible texture, terrible taste and bones in the the"ground sirloin."
2026年7月25日
自発的なレビュー
Backyard Butchers からの回答
Hi Trustpilot,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The sales guy was great!
2026年7月16日
Backyard Butchers からの回答
Hi Alicia,
Thank you for the great review! We’re so happy to hear you had a great experience!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Chicken was great beef was not worth…
Chicken was great beef was not worth the money spent some of the steaks we ended up with were just mush
2026年7月13日
Backyard Butchers からの回答
Hi Debbie,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Doris,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The burgers are coursely ground
The burgers are coursely ground. I would prefer a little more fat on the steaks1
2026年7月12日
Backyard Butchers からの回答
Hey Dennise, thank you so much for your feedback. Could you share a little more about which meats you have tried and what you did not enjoy about them? :)
Very pleased with everything we bought
2026年7月10日
Backyard Butchers からの回答
Hi Philip,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Backyard Butchers からの回答
Hey, Eddie!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, carla
Hardly any customer service
Hardly any customer service, no available phone number, unable to log in and not receiving verification codes
2026年7月11日
Backyard Butchers からの回答
Hi Br,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com: mailto:hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Salesman was helpful and nice
Salesman was helpful and nice. The meat so far is questionable. The steaks have been cubed and have an odd taste. Not pleased with it. Looks like it’s of lesser quality and you tried to make it tender.
2026年7月10日
Backyard Butchers からの回答
Hi Nancy,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Backyard Butchers からの回答
Hi Ernest,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
We are extremely disappointed in this meat!!
We are extremely disappointed in the meat we bought from Backyard Butchers. The steaks are extremely thin and the texture is like chopped meat. We will never buy meat from a truck again.
2026年7月18日
Backyard Butchers からの回答
Hi Donna,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
It is the worst meat me and my family…
It is the worst meat me and my family has ever eaten. I will be cooking up the rest of the over price box and feeding to my dogs hopefully it doesn't make the sick! Please cancel my membership.
2026年7月18日
Backyard Butchers からの回答
Hey Mke!
Thanks for reaching out and letting me know. I totally understand wanting to make changes.
Before I process a cancellation, I just want to make sure you’re aware of a few flexible options you have with your Backyard Butchers membership, most customers don’t realize how much control they have.
Depending on what’s going on, we can:
• Skip or delay an upcoming delivery
• Change your delivery frequency
• Swap box types
• Pause the membership altogether (no charges while paused)
If you’re open to it, what’s the main reason you’re thinking about canceling right now? I’m happy to help adjust things so it works better for you.
Warm regards,
Jenna
Customer Experience Team
Backyard Butchers
Backyard Butchers からの回答
Hi Rose,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Not happy with the pepper steak meat…
Not happy with the pepper steak meat was mushy on the outside both sides like paste in 1/4” was tough but did have a good flavor. Will try a different cut
2026年7月17日
Backyard Butchers からの回答
Hi Craig,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Steaks/Chicken
Great salesman. The Ribeyes were not my thing. Could have been bigger so was not a fan of those. The chicken was great. I suggest finding thicker juicier ribeyes. But overall, not too bad.
2026年7月10日
Backyard Butchers からの回答
Hi Susie,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Misleading advertisement(s)
Product wasn’t what or has been advertised online. I would never again do this.
2026年7月17日
Backyard Butchers からの回答
Hi Elaine,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com: mailto:hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Worst meat I have ever bought
Worst meat I have ever bought. We through it all in garbage. Worst meat I have ever tasted, I got sick from the smell of it on my grill, I could not feed that to my family. I would like a reimbursement. I definitely got taken advantage of. That was my experience. My name and address that you can send check is Jason kangas , 26045 290th Ave ne Goodridge Mn 56725 . I paid $400 for the meat.
2026年7月10日
Backyard Butchers からの回答
Hi Jason,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Best steaks I’ve bought in a longtime…
Best steaks I’ve bought in a longtime and first good impression buying steaks from Backyard Butchers
2026年7月17日
Backyard Butchers からの回答
Hi Javier,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。