Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... もっと見る
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... もっと見る
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... もっと見る
企業情報
Balfe's Bikes - Reigate について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
43 Bell Street, RH2 7AQ, Reigate, Surrey, 英国
- 01737 242163
4.8
優良
992件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a good experience from start to…
I had a good experience from start to finish and I am delighted with my purchase
2026年3月15日
The bike shop for people in Surrey
Amazing bike shop. My go too. Staff are so friendly and helpful. Thank you
2026年3月8日
Fair and honest service, but not perfect
I booked my bike for a standard service. Additionally I requested that the tubeless tires have the sealant replaced and asked them to look at the power meter (fitted as standard on the bike, a brand that is supplied by the shop) as it was no longer working. On the plus side, I received a call from the workshop to say the bike was in such good condition it didn't require a full service, only a tune up. I thought this very honest and fair. On the debit side, I was told they didn't know much about power meters and they couldn't help with that. I was disappointed by that response.
2026年3月7日
Very happy with our experience with our…
Very happy with our experience with our purchase of a Trek Domane with upgrades.
2026年2月20日
Very helpful staff
The helpfulness of the staff team with positive recommendations for the service of my bike.
Bike looks amazing. The written report regarding the state of the bike and the work carried out was comprehensive and recommendations moving forward was welcomed.
2026年3月2日
Really easy and quick delivery
2026年3月2日
Great advice and service from Will
Great advice and service from Will tuning the tension on my rear mtb wheel.
2026年3月2日
The staff at Reigate were professional…
The staff at Reigate were professional and very knowledgeable on what was needed, advisable and not really necessary allowing me to spend my money wisely.
I wouldn't hesitate to recommend them.
2026年2月21日
Very helpful and informative
Very helpful and informative. Was happy to answer any questions or queries we had.
2026年2月22日
Matt was first class
Matt was first class. His service and patience in explaining a lot of information on my new bike went above and beyond. Very appreciative of him and his teams help. This is now my go to cycle shop!
2026年2月12日
Helpful but at a price
After having issues fitting a cassette to some new wheels, I took some advice from Balfes, at which point it was recommended to purchase a new one, which fortuitously was in stock. The price however was a rather eye watering £120, which I felt obliged to pay considering the help I was given.
However despite a price match being advertised for like for like products at the more typical £60-70, Balfes decided not to honour it, meaning an extremely expensive trip. As a long standing customer, I was left disappointed and severely out of pocket.
2026年2月14日
Fantastic Service
The team spent so much time with me helping and explaining what everything is, looking at bike options and what i need etc. Couldn't recommend Balfe's Bikes, Reigate more highly ... fantastic service. Thankyou.
2026年2月14日
Full service and new drivertrain
Full service and new drivertrain. During first ride the chain was slipping and making a lot of noise and not going into the lowest gear.
2026年2月12日
Personalised service and advice
2026年2月11日
Great service and people
2026年1月28日
Fantastic service
Fantastic service, really good advice and quick turnaround getting a new bike ready. Very patient with our children
2026年1月26日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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