Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... もっと見る
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... もっと見る
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... もっと見る
企業情報
Balfe's Bikes - Reigate について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
43 Bell Street, RH2 7AQ, Reigate, Surrey, 英国
- 01737 242163
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service, really good advice and quick turnaround getting a new bike ready. Very patient with our children
Couldn't have been more helpful
Couldn't have been more helpful. Popped in with a question on a second hand Trek bike I'd purchased privately. They knew exactly what I was talking about, offered to look at it and do a general service. Identified and resolved a couple of other items too, keep me informed throughout the process and price was very reasonable for all that they did.
Thanks Guys, keep up the great work and no doubt I'll be back for your advice and services again some time.
They were helpful and knowledgeable in…
They were helpful and knowledgeable in the shop (4⭐️) although we were disappointed that we had verbally agreed a date to pick them up, but when we arrived they said that they weren’t.. hence we were stranded at the shop as cycling our new bikes was our way home (2⭐️)
Had a great experience with Balfe's
Had a great experience with Balfe's, 1st expertise of a damaged bicycle and then the purchase of a Specialized Tarmac Sworks frame and a one piece cockpit. Was really well looked after and follow up was great. True professionals who love their job and are good at it. Recommended.
Bought a new mtb, great service
I came in wanting to buy a new mtb. The staff were super helpful answered all the questions I had and super helpful recommending products. Super happy with the service I revived couldn’t fault anything.
Great customer service from your…
Great customer service from your reigate store. Had a couple of jerseys which didn't quite fit right and there was no problem returning them.
Excellent service as always
Excellent service as always, great discount & delivered a day early.
The Reigate team was absolutely fantastic
The Reigate team was absolutely fantastic, im so happy with the service I recieved, they showed and explained everything in more depth to me when I didnt understand certain parts or things on my bike, they gave me advice on what to do with my bike. They treated me with respect and im very grateful for the time they gave me.
They were friendly and understanding, the shop was clean and well laid out and easy to get around.
Thank you team Reigate, you all made my day!
Absolutely fantastic service
Absolutely fantastic service - went out of their way to get me back out in the bike!! Thank you!
Great customer service in getting my…
Great customer service in getting my Pashley back on the road. Richard went above and beyond to source some hard to find parts and did an excellent job servicing the bike. Highly recommended!
Great shop, super helpful staff
I ordered a pair of cycle ahoea for my husband as a present on their click & collect service. When I arrived the guy in the ahop realised I had bought the wrong type for a spin bike and changed them and then put the correct fixing on them for me. They couldn’t have been more helpful. Highly recommend
The whole experience was brilliant
The whole experience was brilliant. Matt from Reigate was excellent from start to finish. Keep up the good work
Fantastic
Fantastic, knowledgeable, helpful and totally non pushy. Matt in particular at Balfe’s Reigate was brilliant!
回答に AI 支援を利用する場合があります詳細を表示
Shout out to James Tagg at Balfes…
Shout out to James Tagg at Balfes Reigate. They charged up my Di2 after I had cycled to Reigate and realised battery was low. When I went to collect it he said there was 'no charge' (excuse the pun!) Excellent service!

Balfe's Bikes - Reigate からの回答

Balfe's Bikes - Reigate からの回答
Great service
Great service. Kept updated on a regular basis.
When collecting, they also fitted some break pads which I had taken with me. All excellent

Balfe's Bikes - Reigate からの回答
Prompt and efficient
Good discussion about what needed doing and prompt and excellent service. The bike was actually ready speedier than anticipated

Balfe's Bikes - Reigate からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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