On the BandShoppe site I found what I needed very quickly. The pricing was clear and resonable. Shipping options, too, were presented quickly and I could choose this option as it fit my need and b... もっと見る
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I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... もっと見る
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They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... もっと見る
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There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in ship... もっと見る
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企業情報
当該企業による記述
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
当該企業による記述
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
連絡先
8900 Highway 65 STE 2, 47612-9526, Cynthiana, 米国
- (800) 457-3501
- www.bandshoppe.com
3.9
ほぼ満足
5050件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Band Shoppe からの回答
We are glad we could help. We appreciate your kind feedback.
Customer Care Team
Incorrect sizing
The size appears smaller than indicated. My daughter had a size 10 previously- but these size 10s are very tight on her. I didnt return bc of shipping costs already costing me $22- I didnt want to deal with the hassle of a return and more costs.
You replied that you are sorry that they didnt fit with no further response. I would have appreciated some type of response. She is a high school student whose shoe size has been the same for the last 4 years. She is fully grown. Her feet have not changed size. To not have any response but sorry they dont fit is very disappointing and poor customer service
2026年9月11日
Band Shoppe からの回答
We are very sorry to hear that the sizing of this pair did not fit your daughter as expected. We appreciate your feedback. Customer Care Team
Finally found small size spats
I'm hoping to receive these spats I ordered as the small size I ordered. This has been the only site to offer this smaller size, tho i've ordered two other pairs of spats that claimed to eb kids size, but recd adult size spats. Fingers crossed with this order.
2026年10月25日
Band Shoppe からの回答
Thank you for your review. Our size Small spats are designed to fit women’s shoe sizes 4–7.5 and men’s shoe sizes 2–5.5. While we do not offer spats specifically in children’s sizes, we hope your child wears a shoe size within this range and that the Small will work well for them. Customer Care Team
$40 to ship a T shirt?????
$40 to ship a pair of gloves?????? Sorry i have order several different things. Yes I chose expedited shipping but $40??? And the least expensive shipping option was over half of the cost of the expedited??? I should not have to pay for than $10 to ship. Again, you should work on that. These gloves were for my 15 year old daughter and she told me she needed them 2 days before a competition. Your reply to this review is not helpful. Thank you anyway.
2026年9月9日
Band Shoppe からの回答
Thank you for your review. This order was for a pair of gloves in which you selected 2 day shipping. Express shipping charges will always be higher than standard shipping. Customer Care Team
The website was easy to follow and…
The website was easy to follow and payment was very smooth. And I found a cute flag
2026年10月24日
Band Shoppe からの回答
We are glad you enjoyed your experience. We are happy our site was simple to use and that you found a cute flag. Customer Care Team
Fast delivery Drum major white boots
Fast delivery Drum major granddaughter loved the white uniform boots.
2026年9月9日
Band Shoppe からの回答
It is wonderful to hear that the white boots arrived so quickly and brought such joy to your granddaughter for her drum major performances. We truly appreciate you sharing your positive experience with us. Customer Care Team
Great Selection and High Quality
I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipment needed. As a parent, I like that you provide the high-quality gear that he needs. I would like to see more comparison guides between different similar options on the site thought.
2026年10月21日
Band Shoppe からの回答
We are glad you enjoyed your experience finding the right gear for your son's marching band and winter guard activities. Thank you for sharing your thoughts with us. Customer Care Team
Fast delivery, Quality product
2026年9月2日
Band Shoppe からの回答
We are happy to hear that our swift shipping and excellent merchandise met your standards. Thank you for your feedback. Amanda - Customer Care Team
Band Shoppe
Band Shoppe, you need to come up with a better exchange program and work on a customer-conscientious shipping contract with your preferred courier. Charging $20 to ship the first set of shoes, then charging another $20 to ship your shoes back to you, and then charging an additional $20 to send a new(replacement) pair of shoes to us… that totals a $60 shipping costs. As a customer, I paid more in shipping cost than your shoes are worth. Your competition is growing and there will be more options. If you want to retain your current customer’s future sibling’s business, act now and do better.
2026年9月4日
Band Shoppe からの回答
Thank you for sharing your feedback. We understand how quickly shipping costs can add up when a return and replacement order are involved. We do want to clarify that the return shipping charge was not collected by Band Shoppe. That cost was paid directly to the carrier you chose to return the shoes. We understand your frustration with the overall amount spent on shipping and appreciate you taking the time to share your concerns. Amanda - Customer Care Team
Band Shoppe からの回答
We are glad you enjoyed your experience. We are happy to hear our online store and payment process were simple for you. Thank you for your feedback. Amanda - Customer Care Team
Band Shoppe からの回答
We are happy to hear that the products were great and the delivery was timely. We appreciate your feedback. Amanda - Customer Care Team
They were easy to work with
They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped separately) but considering that I ordered INTO the start of band season chaos they were still pretty quick.
2026年8月20日
Band Shoppe からの回答
We are happy to hear that your order arrived quickly, especially during such a busy time of year for music programs. Thank you very much for taking the time to share your feedback with us. Amanda - Customer Care Team
Great shoes
Great shoes, exactly what she needed, size spot on, shipping.....could be faster
2026年9月4日
Band Shoppe からの回答
It is wonderful to hear that the footwear was a perfect fit and met her needs so well. We appreciate your feedback. Amanda - Customer Care Team
Amazingly fast shipping
Amazingly fast shipping. My daughters old shoes completely fell apart on a Friday. I ordered new shoes on Saturday and they were at my door Wednesday. Thank you.
2026年9月4日
Band Shoppe からの回答
We are so happy to hear that your daughter's new footwear arrived so quickly after her previous pair broke. We know how important rapid delivery is for busy families, and we thank you for sharing your positive experience with us. Amanda - Customer Care Team
Very disappointed wouldn’t give my…
Very disappointed wouldn’t give my money back for fast delivery told me they would be here the next day. And it was 4 days later. Won’t order again.
2026年9月3日
Band Shoppe からの回答
Thank you for taking the time to share your feedback. As noted, order processing time is 1-3 business days. The upgraded ship method applies to the transit time once it leaves the warehouse. Amanda - Customer Care Team
Band Shoppe からの回答
We are happy to hear that your new footwear reached you so quickly, and we thank you for sharing your positive experience with our fast delivery process. Amanda - Customer Care Team
Ordering process was easy
Ordering process was easy. When I emailed in asking about the delivery date, the response time was quick. Delivery was actually that day.
2026年9月1日
Band Shoppe からの回答
We appreciate your feedback and are glad you had a smooth purchasing experience, received prompt communication from our team. Amanda - Customer Care Team
Easy to order and hopefully fast delivery...
Easy to order and hopefully quick to deliver...
2026年10月14日
Band Shoppe からの回答
We are so glad to hear that placing your order was a smooth process. We are working hard to ensure your package arrives at your doorstep as quickly as possible. Thank you for your support and great review! Amanda - Customer Care Team
Band Shoppe からの回答
Thank you for your review. We're happy to hear that your delivery arrived so fast. Amanda - Customer Care Team
Band Shoppe からの回答
We appreciate your feedback and are glad you enjoyed our site layout and quick delivery choices. Amanda - Customer Care Team
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