I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... もっと見る
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Easy to order and arrived within a week or so. You could order off Amazon but with the shipping costs (can't use Prime on these) and longer arrival time quoted, ordering directly from the Band Shoppe... もっと見る
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There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in ship... もっと見る
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企業情報
当該企業による記述
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
当該企業による記述
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
連絡先
8900 Highway 65 STE 2, 47612-9526, Cynthiana, 米国
- (800) 457-3501
- www.bandshoppe.com
3.9
ほぼ満足
5048件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shoes ran small tried to contact for an…
Shoes ran small tried to contact for an exchange and never heard back
2026年8月29日
Band Shoppe からの回答
Thank you for your review. Returns can be requested via our website, email, or by calling us at 1.800.457.3501. Amanda - Customer Care Team
I think the minimum order requirement…
I think the minimum order requirement and shipping is high.
2026年10月12日
Band Shoppe からの回答
We appreciate your feedback. Thank you for your review. Amanda - Customer Care Team
Band Shoppe からの回答
Thank you for your review. We're happy to hear you are satisfied with your purchase. Amanda - Customer Care Team
The shipping cost didn’t show until I…
The shipping cost didn’t show until I charged my card, your reply is appreciated but false
2026年10月10日
Band Shoppe からの回答
Thank you for your feedback. All charges associated with an order, including product cost, shipping, and applicable taxes, are displayed and reviewed prior to submitting payment information and completing checkout. We appreciate your business and the opportunity to clarify our ordering process. Amanda - Customer Care Team
Fast and easy ordering
2026年10月2日
Band Shoppe からの回答
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding how quick and seamless our checkout process was. We appreciate your business. Amanda - Customer Care Team
User Friendly website with clear…
User Friendly website with clear instructions for tax exempt schools/orgs. Thank you!
2026年10月10日
Band Shoppe からの回答
We are glad you enjoyed your experience. Thank you for your feedback on our simple tax exemption process! Amanda - Customer Care Team
Ready to order and know your child shoe…
Ready to order and know your child shoe size but go up just a little bit as they are still growing up in any size liked mine I went up one size so he wouldn’t be rubbing after only one year he’ll be able to wear much more now and later till he graduates
2026年8月26日
Band Shoppe からの回答
We appreciate you taking the time to share your review with us. We're happy to hear that buying a slightly larger pair gave your young one extra room to grow comfortably. It is wonderful to know that our product will provide lasting wear for your family over time. Thank you for your feedback, and we look forward to serving you again in the future. Amanda - Customer Care Team
Customer service was excellent
Customer service was excellent
Delivery time exceed expectations,
2026年8月25日
Band Shoppe からの回答
We are happy to hear that our fast shipping and helpful support team exceeded your expectations. Thank you for your feedback. Amanda - Customer Care Team
Band Shoppe からの回答
We're happy to hear that your item reached you so promptly. Thank you for your great feedback! Amanda - Customer Care Team
Quick and accurate service
The order was processed quickly and more importantly, accurately. It arrived within two weeks and the band members had everything they needed to start the season. Thank you for your quick service.
2026年8月23日
Band Shoppe からの回答
We are glad you enjoyed your experience with us. It is wonderful to know that our quick and precise order fulfillment helped your musicians get fully equipped right on time for the new season. Thank you for your feedback, and we look forward to serving your group again soon. Amanda - Customer Care Team
Only issue is that if the gloves only…
Only issue is that if the gloves only come in one size fits most, why do I have to select a size?
2026年10月8日
Band Shoppe からの回答
We appreciate your feedback. We are glad you enjoyed the gloves overall. Thank you for your review. Amanda - Customer Care Team
Easy to order and arrived within a week…
Easy to order and arrived within a week or so. You could order off Amazon but with the shipping costs (can't use Prime on these) and longer arrival time quoted, ordering directly from the Band Shoppe website was the same price but faster delivery.
2026年8月25日
Band Shoppe からの回答
We are happy to hear that your experience purchasing directly from our website was smooth and efficient. We appreciate you taking the time to leave this positive feedback regarding our simple checkout process and quick shipping times compared to other company options. Providing fast delivery and great service is very important to us, and we are glad we could meet your expectations. Thank you for choosing to shop with us. Amanda - Customer Care Team
Placing order was easy
Placing order was easy, the 2x I called customer service they were very helpful
2026年10月6日
Band Shoppe からの回答
We are glad you enjoyed your experience. Thank you for your feedback regarding our simple ordering process and helpful team. Amanda - Customer Care Team
Shipping rates are HIGH
Shipping rates are insane. I got 3 pair of guard gloves and they were put in a polybag and I was charged almost $20 for shipping when they all weigh a pound at most. Please fix the shipping costs.
2026年8月23日
Band Shoppe からの回答
Thank you for your feedback. Our shipping and handling charges are not built into our product pricing. While gloves may be lightweight, shipping and handling costs are determined by factors beyond weight alone. We appreciate your comments. Amanda - Customer Care Team
There is no reasonable excuse for the…
There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in shipping charges. The lame attempt reply below to say anything doesn't change the unreasonable exorbitant amount THEY (not the shipping company) charge to ship. It's embarrassing they take advantage of kids this way.
2026年10月2日
Band Shoppe からの回答
Thank you for your feedback. We understand that shipping costs can be frustrating. We do not build shipping expenses into our product prices, so those charges are billed separately. Shipping charges are calculated and displayed before checkout so customers can review the total cost before completing their purchase. We appreciate your comments and your business. Amanda - Customer Care Team
It was great.
2026年10月3日
Band Shoppe からの回答
We're happy to hear that you had a great experience. We appreciate your feedback. Amanda - Customer Care Team
Band Shoppe からの回答
Thank you for your review. We appreciate your business and are glad to see the order was delivered just days after it was placed. We're sorry if the delivery timeline did not meet your expectations, and we appreciate your feedback. Amanda - Customer Care Team
Didn’t receive my whole order I called…
Didn’t receive my whole order I called and told customer service team I didn’t receive gloves and two sets of flag anchors and they assured me it would be sent out for delivery. I still haven’t received it.(Update) received the missing items today thanks to customer service.
2026年9月19日
Band Shoppe からの回答
We thank you for sharing your feedback. The tracking information shows that the missing items are due to deliver to you today. Amanda - Customer Care Team
Band Shoppe からの回答
We are glad you enjoyed our simple checkout and broad product range. Thank you for your review. Amanda- Customer Care Team
shako and plume order
I had ordered a shako and a plume on Thursday and by Saturday it was here, the quality is amazing, I will definitely be ordering from this company again
2026年10月1日
Band Shoppe からの回答
We are glad you enjoyed your experience with our fast weekend delivery. We look forward to serving your needs again soon. Thank you for your review! Amanda - Customer Care Team
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