Band Shoppe レビュー 

5,051
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

On the BandShoppe site I found what I needed very quickly. The pricing was clear and resonable. Shipping options, too, were presented quickly and I could choose this option as it fit my need and b... もっと見る

5つ星のうち5の評価

I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... もっと見る

企業が回答しました

5つ星のうち5の評価

They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... もっと見る

企業が回答しました

5つ星のうち1の評価

There is no reasonable excuse for the shipping charge of my order. If I knew where else to purchase the item - I never would have bought from you. I will be warning others how you rip them off in ship... もっと見る

企業が回答しました


企業情報

  1. 制服店

当該企業による記述

Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.

Band Shoppe

当該企業による記述

Your one-stop-shop for everything Marching Band
Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.

連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

5051件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(5,051)

過去12か月のレビュー数: 540件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

I haven't received one item yet

I haven't received one item yet - on back order?

2026年7月24日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your review. This item was noted as being on backorder at the time of purchase. For order updates, please contact our customer service department for assistance. Amanda - Customer Care Team

5つ星のうち5の評価

Easy shopping and appreciated…

Easy shopping and appreciated recommendation about sizing up 1/2 to 1 size.

2026年7月24日
Band Shoppe ロゴ

Band Shoppe からの回答

We're so glad you found shopping easy and appreciated our sizing recommendation! Thank you for your feedback. Amanda - Customer Care Team

5つ星のうち1の評価

Shipping charing 20$

2026年9月6日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your review. We do not build shipping and handling costs into product price so it must be charged separately. Amanda - Customer Care Team

5つ星のうち5の評価

Great Services

I had a great experience using you guys. I will be back.

2026年7月24日
Band Shoppe ロゴ

Band Shoppe からの回答

We're so glad you had a great experience with us! We truly appreciate your positive feedback. Amanda - Customer Care Team

5つ星のうち3の評価

you ripped people off on the postage to…

you ripped people off on the postage to mail four marching gloves does not cost you $15.95 it should only cost no more than $3 to mail the gloves.

2026年9月5日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your review. Unlike many companies, we do not build shipping and handling costs into product prices so it must be charged separately. Amanda - Customer Care Team

5つ星のうち5の評価

Great consumer service when I needed…

Great consumer service when I needed help. So far, the items I purchased are good.

2026年7月23日
Band Shoppe ロゴ

Band Shoppe からの回答

We're so glad to hear you had a great experience with our customer service and are enjoying your purchases! Thank you for your kind words. Amanda - Customer Care Team

5つ星のうち1の評価

The fees are too high

The fees are too high. If my son didn’t need this for band I wouldn’t buy it. If there was a cheaper route I would’ve went to another site.

2026年9月4日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your feedback. We understand concerns about pricing and fees, and we know every dollar matters. We work hard to keep our product prices competitive while providing quality items that meet the needs of bands and performers. Shipping and handling costs associated with processing and delivering orders, are not built into our product pricing. We appreciate your business and are glad we could provide the item your son needed for his band program. Amanda - Customer Care Team

5つ星のうち1の評価
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your review. As your item was not shipped from our central warehouse, the automated system could not provide you with tracking information. If you'd like to contact us directly, we'd be happy to assist you. Amanda - Customer Care Team

5つ星のうち4の評価

$45 for the shoes and $20 for standard…

$45 for the shoes and $20 for standard Shipping on 1 pair of shoes seems way to much. My son has worn his last pair maybe 30 times in the last 3 years and they are falling apart. They're not the best quality.

2026年9月4日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for sharing your feedback. We understand concerns about shipping costs, but we choose not to build those charges into our product pricing, so shipping is charged separately based on carrier rates. Regarding the shoes, while we’re sorry to hear your son’s pair is wearing out, getting three years and around 30 wears from a marching band shoe is actually a very good lifespan for this type of performance footwear. We appreciate your comments and are glad the shoes provided several seasons of use. Amanda - Customer Care Team

5つ星のうち3の評価

Your shipping is absolutely ridiculous

Your shipping is absolutely ridiculous. Nearly half the cost of the item itself. Good thing for you my kid needs them.

2026年9月2日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your feedback. We understand shipping costs can be frustrating. Unlike many retailers, we do not build shipping and handling expenses into our product pricing. We're glad we could provide the item your student needed and appreciate your business. Amanda - Customer Care Team

5つ星のうち1の評価

So Glad My Kid is a Senior

The sizing is off just enough that the shoes did not fit my daughter. This company has no feasible exchange or return process, and all shipping charges are very high. The products are exceptionally over priced and the quality is not worth it. There are already astronomical costs associated with school activities, and situations like this one scream "If you're poor, your child does not deserve to participate in school activities." $142 (and some change) later, and I still ended up with a pair of shoes that barely work, still too small, and will most likely not last the marching season. Do better or charge less.

2026年7月20日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your feedback. We're sorry the shoes did not fit as expected and understand the frustration of spending money on an item that doesn't work for your needs.
As a business, we strive to keep our pricing competitive within the marching arts industry while providing quality products and service. Our shipping charges reflect actual carrier and packaging costs rather than being built into product prices. We appreciate your comments regarding sizing, pricing, and returns, and will share your feedback with our team as we continue looking for ways to improve the customer experience. Amanda - Customer Care Team

5つ星のうち5の評価

Very timely delivery

Very timely delivery, order was perfect, no complaints

2026年8月31日
Band Shoppe ロゴ

Band Shoppe からの回答

We're so happy to hear that your order arrived perfectly and on time. We appreciate your kind words! Amanda - Customer Care Team

5つ星のうち1の評価

Delivery Service / Customer Support

Called to ask about the difference in "Next Day Air" shipping since it said to call customer support if needed sooner and I was advised that my order wouldn't ship immediately if paid for same day even though it states on your website. I am still going to order the product but maybe remove that if you are unable to help with Same Day shipping.

2026年9月2日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your review. While expedited shipping options such as Next Day Air reduce transit time once an order ships, order processing still requires 1-3 business days as noted on our website. Same-day shipping is not stated or advertised on our site. Thank you for your feedback. Amanda- Customer Care Team

5つ星のうち5の評価

Doin great

Doin great. Was really smooth with service.

2026年7月19日
Band Shoppe ロゴ

Band Shoppe からの回答

We're so glad to hear you had such a smooth experience with our service. Thank you for your wonderful feedback! Amanda - Customer Care Team

5つ星のうち5の評価

Good quality

Good quality

2026年9月1日
Band Shoppe ロゴ

Band Shoppe からの回答

We're happy to hear the quality is good. Thank you for your feedback. Amanda - Customer Care Team

5つ星のうち5の評価

The boots were awesome!

The boots were awesome!! Fit perfectly. The boots had been on back order but they did their best to ship to me as soon as possible. Wonderful customer service. Would definitely order from again in future.

2026年7月19日
Band Shoppe ロゴ

Band Shoppe からの回答

We're so happy to hear that your boots fit perfectly and that you appreciate our customer service! We always strive to ship orders as quickly as possible. We look forward to serving you again in the future. Amanda - Customer Care Team

5つ星のうち5の評価

Fast customer service

We needed to get an order in and are new customers. Our tax exempt status was approved quickly and we were able to place the order.

2026年9月1日
Band Shoppe ロゴ

Band Shoppe からの回答

We are pleased to hear that your tax-exempt status was approved quickly, allowing you to place your order efficiently. We appreciate your business. Amanda - Customer Care Team

5つ星のうち1の評価

Personally quality sucks lost my order and then what…

Personally lost my order and then what I received was a disappointment because the gold was not a clean gold. It looked like the feathers were dirty, and I would never buy a product that looked that shitty.

2026年7月19日
Band Shoppe ロゴ

Band Shoppe からの回答

Thank you for your feedback. We’re sorry for the frustration with your order. Unfortunately, FedEx lost the original package while it was in their possession, and while we work closely with our shipping carriers, we do not have control over their delivery operations.
Regarding the plume, feathers are a natural product and will absorb dye differently from feather to feather. Because of this, slight variations in color and appearance are normal. Unlike synthetic materials, natural feathers will not have a perfectly uniform or completely clean look.
We appreciate your comments and are sorry the product did not meet your expectations. Amanda - Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報